Why will the creative cloud not load or show up in the apps folder?

I tried to download the Creative Cloud for Desktop. It loaded up and then when I tried to go to the home or apps tab it would continue loading but never finish. After trying to connect it to the menu bar it just closed. I've tried uninstalling it multiple times and reinstalling it, but it installs differently each time with those consistent problems.

Is that not a way to relocate the files? In other words, I have 16,000 plus songs in iTunes and they are all playable. They must be on my external hard drive in the file I have named "Art's Music" (verified by the check you suggested in your first reply). Let's assume that I want to put them all on a different external hard drive (my C drive is not big enough). What steps should I use to relocate my entire library? The plan I had in mind was something I found at http://docs.info.apple.com/article.html?artnum=301748
Is this going to work?
I am going to borrow a friend's unused hard drive for this and then put it back on my hard drve after I reformat it.
Dell Dimension 4600   Windows XP  

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