Why will the film i rented not play

why will the film i rented not play

Did you purchase it on your iPod or sync it to your iPod?
What mode iPod do you have?
What happens when you try to play it?

Similar Messages

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    I downloaded Vultures Picnic as  an audiobook in Itunes store.     It downloaded but it will not play.      

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    Hello, 1968ay. 
    Thank you for visiting Apple Support Communities.  
    I understand that you are unable to play media that you downloaded from the iTunes Store.  This error usually means that the media is not located in the original location for iTunes to read this file.  The easiest way to solve this would be to delete the problematic media and download it again via the two articles below.  
    How to delete content you've downloaded from the iTunes Store
    Download past purchases
    Cheers, 
    Jason H. 

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    I checked with the same procedure in Safari, and everything is fine.

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  • My laptop is having trouble downloading and playing rentals from the iTunes store, I get a little way into the film and it stops playing and will not download any further. This has happened on two separate occasions, my laptop is under a year old?

    I get a little way into the film (just 4 minutes this time!) and it stops playing or downloading. The remaining download time changes continually and will say anything from 6 minutes to 11 hours! My laptop shouldn't be the problem as it is under a year old and I haven't experierienced any other running problems with it... I hope I will not be charged for the film !!

    I'd report the problem to the iTunes Store. 
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • TS1424 No matter what I do it will not download the film I rented

    How can I get the film I rented to download? I've tried all the suggestions they have given me.

    I'd report the problem to the iTunes Store. 
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the item that is not playing properly. If you can't see "Report a Problem" next to the item, click the "Report a problem" button. Now click the "Report a Problem" link next to the item.

  • I can no longer edit the info for my songs, movies and tv shows.  This occurred since I loaded Windows 7 Pro on my C drive, and then fownloaded ITunes 10.  Why will the program not allow me to access the track info to edit it?

    I can no longer edit the info for my songs, movies and tv shows.  This occurred since I loaded Windows 7 Pro on my C drive, and then fownloaded ITunes 10.  Why will the program not allow me to access the track info to edit it?

    Ah yes school boy error there out of frustration and discontent..
    My issue is with music/apps/films etc not downloading from iTunes / App Store.
    They initially fail and message is displayed stating unable to download / purchase at this time, yet if I retry it says I've already purchased (?) or alternatively I go to the purchased section and there they are waiting with the cloud symbol..
    However some items get frozen in the download window and cannot be retried or deleted. Message appears stating to tap to retry, but even if you stole every bath and sink in the uk you'd still not have enough taps.
    I post here as the iTunes guys are useless in there 'help' and have only advised posting here or phoning apple, at my expense, to explain a problem that could be rectified by forwarding my original email to a techie. However the tech team apparently don't have an email address as they're from ye olde Middle Ages..!
    Anyways I digress.
    So I tried sync to pc, but instead of showing the file as ready to listen/use/view, the iCloud symbol shows and I'm back to square one as the item is unable to download..
    At frustration station waiting for a train from pain...
    All my software is up to date, and had all worked fine prior to the last big iOS update that resulted in all the changes in display and dismay.
    Answers in a postcard :-)
    Much love

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    Hi there bananas321,
    You may want to try force closing all open apps and resetting the device as an initial troubleshooting step. Take a look at the articles below for more information.
    iOS: Force an app to close
    http://support.apple.com/kb/ht5137
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
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  • The audo files do not play from websites instead ask for download. This has occured from the time I have updated Firefox 4 to Firefox 5. Why? And how can i play audio files?

    The audo files do not play from websites instead ask for download. This has occured from the time I have updated Firefox 4 to Firefox 5. Why? And how can i play audio files from websites?

    You have a <b>general.useragent.override</b> pref that identifies you as Firefox/3.5.7
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    *http://kb.mozillazine.org/Resetting_your_useragent_string_to_its_compiled-in_default

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    Hi,
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  • I paid for a rented film on my iPad, got the receipt but now i can't find the film and its not in my purchase history. Help!

    I paid for a rented film on my iPad, got the receipt but now i can't find the film and its not in my purchase history. Help!

    If you rented and downloaded it on your iPad then it should be in the Videos app - if it doesn't show in there then have you got a film age rating set in Settings > General > Restrictions that is hiding it ?

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    IOS 7 stinks wrote:
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  • TS1424 I paid for and downloaded a song, but the whole song does not play. Why is this, and how can I get it back without buying the song again?

    I bought and downloaded a song, and the whole song does not play. Why is this, and can I get the whole song?

    Depending upon what country that you are in have you tried deleting and redownloading it via the Purchased link under Quick Links on the right-hand side of the iTunes store home page on your computer's iTunes ? If you aren't in a country where you can re-download music or if it re-downloads in the state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link.

  • Just purchased the latest ipod nano. Running itunes 11.1.3(8). Why will the music not load? Under devices the 'syn' choice can't be selected and instead only have 'transfer purchases from ipod' What to do?

    Just purchased the latest ipod nano. Running itunes 11.1.3(8). Why will the music not load? Under devices the 'sync' choice can't be selected and instead only have 'transfer purchases from ipod' What to do?

    Just purchased the latest ipod nano. Running itunes 11.1.3(8). Why will the music not load? Under devices the 'sync' choice can't be selected and instead only have 'transfer purchases from ipod' What to do?

  • HT204370 why does my video and sounds not play at the same time when watching movies

    why does my video and sounds not play at the same time when watching movies

    Welcome to the unity.
    Upon which device are you watching your movies and are you using a home theatre system for your audio.

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