Why will thunderbird not accept my password that I know is right

when it asks for my password I type it in as I know it but it is rejected over and over

Many things can cause a password error, not the least of which is an anti virus program. Nortons in particular have a long standing reputation.
Some servers also offer password errors if your settings a incorrect.
To diagnose problems with Thunderbird, try one of the following:
*Restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.
*Restart the operating system in '''[http://en.wikipedia.org/wiki/Safe_mode safe mode with Networking]'''. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: [http://windows.microsoft.com/en-us/windows-8/windows-startup-settings-including-safe-mode Windows 8], [http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-7 Windows 7], [http://windows.microsoft.com/en-us/windows/start-computer-safe-mode#start-computer-safe-mode=windows-vista Windows Vista], [http://www.microsoft.com/resources/documentation/windows/xp/all/proddocs/en-us/boot_failsafe.msHi. We noticed that the troubleshooting information was missing from these questions. In order to better inpx?mfr=true" Windows XP], [http://support.apple.com/kb/ht1564 OSX]
; If safe mode for the operating system fixes the issue, there's other software in your computer that's causing problems. Possibilities include but not limited to: AV scanning, virus/malware, background downloads such as program updates.
Should that not identify a cause, please add the troubleshooting information to your post :
* [https://support.mozilla.org/kb/use-troubleshooting-information-page-fix-firefox#w_accessing-the-troubleshooting-information-page Finding the Troubleshooting information]
*Do you use anti-virus and firewall software? What is the version?
*Who is the internet provider?
*What is the exact error message?
Please post back with this information and any other questions you might have.

Similar Messages

Why will Adobe not accept my Verification Code when trying to email pictures?

Why will Adobe not accept my Verification Code when trying to email pictures as it is the code they sent me?
Message was edited by: MrsChar

Hi,
It might help if you could tell us your version of PSE and your operating system.
In between requesting the verification code and trying to apply it, you didn't change any of the settings in Edit -> Preferences -> Sharing did you?
Did you use Copy & Paste to copy the verification code from the email to PSE?
On the page that is asking for the code, you can always click on the resend button and it will send you the code again - worth a try.
Brian

Having trouble signing up for verizon monthly wifi why will it not accept my phone number?

We are trying to sign up for monthly wifi with verizon. Why will it not accept our phone number?

That's an issue you will probably need to take up with Verizon customer support.
Regards.

HT1506 mail on my mac will suddenly not accept my password - for instance if I want to send photos

Mail on my mac will not accept my password - which has been changed - the result being I cannot send pictures directly from iPhoto or respond to certain messages. Thank you

Am experiencing same exact difficulty slinkmomo. Let me know if you resolved it and steps to take please. Love You. :-)

Why will imovie not accept pictures that i want to add to my project

Whenever I try and add photos to my imovie project imovie will not accept them. When i drag and try to drop them in the place id like to place them the incert section turns green as if imovie recongnizes where i want to place the picture but the picture never shows up.
I have restarted the computer and I have restarted imovie in hopes of that working but it has not resolved anything.

Amerydc wrote:
… When i drag and try to drop them in the place id like to place them the incert section turns green …
do you drag 'n drop from the Media-Bin within iMovie?
or from 'outside' iMovie into it?

Why will Apple not accept my email change? It keeps telling me that it is not a valid email address.in the mean time it keeps defaulting me back to a non valid email address that I have not used for over three years. I closed that account.

I Want to update my email address in my apple account. It will not accept my valid Email and defaults me back to a closed account, an invalid email. Frustrating. I have tried several times. Maybe I should close my apple account and purchase a Blackberry.

Shovel one
I can relate to your old no-longer used email address issue. I just created a new AppleID, which you apparently did to post your question!!
Try starting here for actual Apple employee help with your problem:
http://www.apple.com/support/appleid/
best luck
CCC

Don't understand why Keychain does not accept my password?

If I launch Keychain and then double click on an item in the Login Keychain I then get a new window where I can select 'Show Password'. This will cause a another window to open asking me for my Password. So I enter my normal Login password and the password for that item is shown. Which is as I expect.
If I now select the System Keychain and select an item and choose 'Show Password' and enter my Login password as before it is not accepted?
I can unlock the System keychain with my Login password but I can't gain access to the two items in my system keychain using my Login password?
What am I doing wrong or is it expecting another password which I know nothing of?
How can I reset this such it accepts my Login password, I presume it will mean I lose those two items in my system keychain and will have to start again.
Phil
15 PB 1.25G 1.5Gb / iMac Rev B Mac OS X (10.4.1) 60 Gig iPod 4G, Lacie d2 250Gb, Lacie DL DVD.

See http://discussions.apple.com/thread.jspa?threadID=258444

HT202274 Apple ID has my old email address. It will not allow me to change the address and will not accept my password or ID questions. I recently upgraded to OSX Yosemite 10.10.1. I also have an Apple ID that works with iTunes and would like to keep i

Apple ID has my old email address. It will not allow me to change the address and will not accept my password or ID questions. I recently upgraded to OSX Yosemite 10.10.1. I also have an Apple ID that works with iTunes and would like to keep it as my primary.

To change the iCloud ID on your devices you have to go to Settings>iCloud, tap Delete Account, provide the password for the old ID when prompted (if using iOS 7), then sign back in with your current ID.
If you don't know the password for your old ID, or if it isn't accepted, you will have to temporarily recreate it in order to delete the existing account. To do this, go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

My iPad demands that I sign into iMessage. It will not accept my password and will not allow anything else to operate.

My iPad began by demanding I sign into iCloud. (I had recently changed my Apple account password.) I entered the password and then iMessage demanded my password for the same account. It would not accept my password and it keeps popping up, not allowing anything else to operate on the iPad. How do I fix this?

Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple ID to another. Apple does not merge Apple IDs. You will never be able to access your content bought with another Apple ID with a new Apple ID.

Will not accept my password,just reset password

trying to install thunderbird when setting up will not accept a password I just recreated.

''knoxwherryjr [[#question-1054355|said]]''
<blockquote>
trying to install thunderbird when setting up will not accept a password I just recreated.
</blockquote>
I had a similar problem,tried for days to find a fix no real help from TB.After going through a mass of comments finally found the problem solved.
At the request of Microsoft I had set up 2stage Verification of my Hotmail Account,this verification stopped my password from being accepted.If you go to Google 2-step verification they will issue with a 16 digit password that you only use once.
Good luck,Barry

For about 2 weeks I have been unable to leave feedback on ebay. Firefox brings up login page but will not accept password. I am having the same problem with my yahoo email. It will not accept my passwords, so I have to use IE to login to these accounts.

On yahoo email, it accepted my login id, but not password. This started on one account about two weeks ago. Today when I tried to login to another yahoo email, which worked yesterday, but it would not accept my password on this account.
I bought some items on ebay and wanted to leave feedback. When I clicked on the leave feedback button a sign in window appeared, this should not have happened, when I tried to sign in, it would not accept my password. I called ebay and was told they have had many complaints from customers using firefox when trying to leave feedback. The help desk suggested I try with Internet Explorer, I did, and it worked perfectly.
I have been using firefox for a long time and really do not want to go back to IE, but when I cannot sign into my accounts, I can't, so I will have to use IE.
As far as I know, no new programs have been installed on this computer.

Try deleting cookies and cache:
1. Tools| Clear recent history
2. Time range to clear: Everything
3. If it isn't already selected, select '''Cookies''' and '''Cache'''
4. '''Clear now'''
'''Check cookie exceptions'''
1. Tools | Options | Privacy Panel
2. Set '''Firefox will: Use custom settings for history.''' '''Insure Accept cookies for sites and accept third-party cookies''' is selected
3. Click '''Exceptions'''. If the misbehaving site is in that list, select it and click '''Remove site'''
'''Safe Mode'''
Add-ons can cause problems with not being able to log into certain websites. To see if this is the case with your issue, run [[Safe mode]]. When you get to the safe mode window, select Continue in Safe Mode. If this resolves your problem, see [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
Also see [[Updating Firefox]] and [[Cannot log in to websites]]

How can I download Adobe Reader if it will not accept my password?

How can I download Adobe Reader if it will not accept my password?

I have spent more than 3 hours (over 2 on your ask the expert where I waited forever and got about 5 minutes of Santos' time!) He transferred me to this area where there is no one to help me. I can't adjust my thermostat until I update my adobe reader and can't do that because your website will not take my password. However, adobe.com will take it. So what the hell do I do?????

Trying to download the latest upgrade for Lightroom but the download will not accept my password. The password works on the Adobe site when I log in. What am I doing wrong?

I am trying to install the latest upgrade for Adobe Photoshop Lightroom 5.pkg but the program will not accept my password, which works when I log into Adobe. What am I doing wrong?

G¹Day Ned, Thank you very much. That worked. I like simple solutions. Thank
you, again, for taking the time to respond. Steve

Premiere elements12 will not accept ADOBE ID that worked for photoshop elements 12, help

premiere elements will not accept ADOBE ID that worked for photoshop elemets 12

katmama
From one of your prior threads, you appear to be working in Windows 8.1 64 bit with your Premiere Elements 12.
Where are you when you say that Premiere Elements 12 will not accept your Adobe ID - are you at the Sign In dialog step of the end of the
installation? Whatever the location, what is being rejected or not recognized specifically - can you tell if it is the Adobe ID or password?
Are you working with antivirus and firewall(s) disabled?
Please check out the following troubleshooting steps and let us know if any of them worked for you
http://www.atr935.blogspot.com/2014/04/pe12-premiere-elements-12-editor-will.html
ATR Premiere Elements Troubleshooting: PE12: Sign In Failure (Connect to Internet or Fix Computer Clock)
Do you have more than one Adobe ID with Password Account?
We will be watching for further developments and will have more comments based on your reply.
Thank you.
ATR

HT201210 After updating iPhone 4S to iOS 7, the lock screen will not accept my password.

After updating my iPhone 4S to iOS 7, the lock screen will not accept my password and I am locked out of my phone. Anyone else seeing this? What can I do to fix this?

Hello kennyred,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
Connect the device to the computer with which you normally sync and open iTunes.
Note: If iTunes asks you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes, or you do not have access to a computer" section below.
If the device is still disabled, or if iTunes does not automatically sync your device, sync the device with iTunes.
If you have chosen to encrypt your backup, it will contain the passcode. Disable backup encryption before restoring from backup. Learn more about iOS backups in iTunes.
When the backup and sync is complete, select Restore from Backup and choose the most recent backup of your device.
Best of luck,
Mario

Why will thunderbird not accept my password that I know is right

Similar Messages

Maybe you are looking for