Why will video from go pro hero 3 not play back on ipad app?

I am having problems playing back videos on my iPad or iPhone from my Go Pro Hero 3 using the Go Pro app. Can anyone help with this please?

First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.
If that doesn't help try adding a new video to your Camera Roll. Perhaps the update process caused the problem. If a new video plays correctly then reload your older videos from your backup.
Perhaps some other users can provide more assistance.

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