Why won't acrobat pro recognize my hp 2610 xi printer on my mac?

I've got a MacBook Pro witih CS5 and Acrobat 9 Pro and an HP Photosmart 2610xi all in one. When I open Acrobat to Create PDF from scanner it doesn't recognize my printer. I've been online to many different sites talking about need to install S.A.N.E. in order for my computer to recognize my printer as TWAIN. I can't seen to get the SANE sw to install properly to fix my problem. Can anyone recommend or give me information on how to remedy this situation?
Thanks!
Cheryl

Have you tried a new cable from the All in one to the computer? is there a separate connection from the scanner section to computer of another part of the all in-one? sound like you have an issue with the scanner itself.
If everythung is working  when you go to acrobat and go to document menu and shoose make PDF > from Scanner. when window open ther should be button choose device  when clicked SANE or SANE TWAIN chould show up. If it doesn't there is a connection problem between the scanner and the computer. If It Brand new out of the box it might be broke or something got unpluged. If brand new out of box they might switch for another unit.
Does it work as a scanner in any other program?

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