Why won't Adobe Application Manager Install?
I downloaded a PDF file from the internet, and ever since then none of my Adobe products work. I tried downloading the Application Manager again and it says it downloads, but when I click on it and tell it to run it freezes. I've waited almost half an hour with nothing happening.
I am running Windows 7 on HP Pavilion m7 using Firefox 21.0.
Everything downloaded fine the first time I downloaded.
Appreciate any help.
Here is what PDApp showed for today when I tried to open Dreamweaver.
Basically the same message was the same every day since May 7 although I know I've used Adobe Programs since then, especially Adobe Acrobat, Photoshop and InDesign.
06/03/13 16:08:28:282 | [INFO] | | ASU | AAMUpdatesNotifier | AAMUpdatesNotifier | | | 2548 | Build Version - 7.0.0.324
06/03/13 16:08:28:469 | [INFO] | | ASU | AAMUpdatesNotifier | AAMUpdatesNotifier | | | 2548 | Logging Level verbosity Set to 4
06/03/13 16:08:28:500 | [INFO] | | ASU | AAMUpdatesNotifier | Utilities | | | 2548 | File 'C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UNResources\Dictionary\\stringTable.zdct' does not exist
06/03/13 16:08:44:808 | [ERROR] | | ASU | AAMUpdatesNotifier | AAMUpdatesNotifier | | | 2548 | Error occured in initializing updater.Error code: 1
06/03/13 16:08:44:808 | [INFO] | | ASU | AAMUpdatesNotifier | AAMUpdatesNotifier | | | 2548 | inside getUpdates
06/03/13 16:08:46:680 | [FATAL] | | ASU | AAMUpdatesNotifier | AAMUpdatesNotifier | | | 2548 | Error occured in Updater core in Terminate
06/03/13 16:08:46:743 | [ERROR] | | ASU | AAMUpdatesNotifier | AAMUpdatesNotifier | | | 2548 | Error occured in initializing updater.Error code: 1
06/03/13 16:08:46:743 | [INFO] | | ASU | AAMUpdatesNotifier | AAMUpdatesNotifier | | | 2548 | WaitFor Event Thread to exit ...
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Basically the same message was the same every day since May 7 although I know I've used Adobe Programs since then, especially Adobe Acrobat, Photoshop and InDesign.
06/03/13 16:08:28:282 | [INFO] | | ASU | AAMUpdatesNotifier | AAMUpdatesNotifier | | | 2548 | Build Version - 7.0.0.324
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Please close all the Adobe application, browsers running at the back and try to install again. If still the same error please follow the mentioned steps:
1. Please navigate to C/Program Files(X86)/Common Files/Adobe/OOBE and rename to OOBE.old
Please go to C/User/User Name/App date/Local/Adobe/OOBE and rename it to OOBE.old
Log to to CC desktop: https://creative.adobe.com/products/creative-cloud and run as admin to install it.
If still the same error then please enable hidden admin: http://www.eightforums.com/tutorials/9650-built-administrator-account-enable-disable-windo ws-8-a.html and try to install again from hidden admin account.
Please review the log : http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html if still the error persists.
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I'm running windows 7, and was trying to download cloud which apparently I was forced to do based on my subscription base (was on CS6 before that)
Step 1: start task manager and close ALL adobe running apps including akami session
Step 2: click on the windows icon and type in search bar %appdata%, enter
Step 3: in browser bar above of folder, click on "appdata" (my file directory when i typed step two was C:\Users\study\AppData\Roaming, and I need to be be at C:\Users\study\AppData)
Step 4: Click Local, then Adobe, then oobe, delete the oobe file
Step 5: Go the the following to download the "cleaner tool": http://download.macromedia.com/pub/creativecloud/cleanertool/win/Adobe_Creative_Cloud_Clea ner_Tool.zip
Step 6: Unzip the file and click on the AdobeCreativeSuiteCleanerTool.exe, that was in my directory as follows (dependent on where you download and unzip of course) C:\Users\study\Downloads\adobe_creative_suite_cleaner_tool (1)\win
Step 7: select (e) in the black box for "english", select (y) for yes, select creative cloud (whichever option # that is) and again anything with creative cloud (this did NOT delete my other adobe files, which I feared may - but I was simply instructing it to clean/delete the creative cloud.
Step 8: close the black window
Step 9: Click here: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4773 and download the creative cloud adobe application manager
Step 10: Run the application
Step 11: Log in and download the software you want
If that doesn't work, what I did is between steps 4 and 5 I restarted my computer, then I went into task manager and closed all adobe apps. I'm not sure I had to do this step but I was desperate after 2 days doing whatever. Each tech person gave me different information. The last person helped me best, but I spoke with her via chat AFTER I had rebooted the computer. If you need support click http://helpx.adobe.com/contact.html and I personally did the "chat" so I wouldn't have to wait.
Hope this helps anyone who hasn't figured it out! -
Why won't application manager install
Just purchased Photoshop Elements & Premiere Elements 13 and installed OK but when opening the programme I get an erro message telling me to download Application Manager. Having done this and clicking the "run" option to set it up I get an error message saying it "failed to initialise" and to dowwnload Adobe Support Advisor which no longer exists - haen't a clue where to go from here - can anybody advise?
Hi,
The error message saying it "failed to initialize" appears when you try to install the products.
It might be possible that your products have downloaded correctly but you are not able to initialize set-up.exe.
Either the Setups(for PSE13 and PRE13) you have downloaded are corrupted or Adobe Application Manager on your machine is corrupted.
1.Try downloading the setups again from :
Adobe - Download free trial version Adobe Photoshop Elements 13 | Adobe
Adobe - Download free trial version Adobe Premiere Elements 13 | Adobe
2.If the problem still persists please download and update Adobe Application manager on your machine and then run Setup.exe
Adobe - Adobe Application Manager : For Windows : Adobe Application Manager
Please update with the results.
Thanks,
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Hi there.
I recently canceled my CS Cloud subscription about 3 weeks ago and went back to using CS6. I was using CS6 Creative Suite without a problem until 2 days ago. Now my CS6 programs (AI, Photoshop, InDesign, Acrobat) won't open. Instead the Adobe Application Manager keeps popping up to renew the subscription, see below insert.
I have chatted with Adobe customer support numerous times but when it comes to transferring me to their technical support, the chat mysteriously becomes unavailable. The only time the transfer went through, I was advised to remove CS6 Creative Suite using Cleaner Tool and reinstall, which I did but my CS6 still does not open and the AAM keeps popping up giving me the same message to renew the subscription. The AI/Photohop icons just keep bouncing up and down without opening while the AAM pops up.
What can I do to stop this annoying AAM from popping up and open my CS6? I just want my CS6 to open up again. Has anyone else experienced this issue? Please help!Cloud takes over https://forums.adobe.com/thread/1584746
Uninstall... run the Cleaner... Restart your computer... Reinstall CS6
-http://helpx.adobe.com/creative-cloud/help/install-apps.html (and uninstall)
-http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
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