Why won't adobe deal with my query?

why won't adobe deal with my query?

What is your query?? We are not mind readers, just users of software like you.

Similar Messages

  • Why won't Adobe reader no longer let me view previously download (from Safari) pdf's? I am running OSX 10.8.5 and have uninstalled and reinstalled latest version of Reader?

    Why won't Adobe reader no longer let me view previously download (from Safari) pdf's? I am running OSX 10.8.5 and have uninstalled and reinstalled latest version of Reader. I get this error message "Adobe Reader could not open 'OD Test Bed Proposals_0.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)."  I have tried changing the 'open with' options too. Thanks

    Try this:
    Go to: Mac HD/Library/Internet Plug-ins
    Trash the AdobePDFViewer.plugin and AdobePDFViewerNPAPI.plugin files
    Empty the trash
    Relaunch Safari. You can now download undamaged PDFs.

  • Why won't Adobe Media Encoder export WMV?

    I am using Adobe CS6 Design Standard with Adobe Media Encoder, and I'm trying to export video files to WMV using the Encoder.  I'm am running Windows 8 and for some reason the option to export to WMV does not come up for me.  I only get four options of formats, while online it says I should have many more.  This is a full version of CS6 that I bought and paid for, and every program is up to date.

    Can I just buy the converter plugins or do I have to buy premiere pro or after effects?
    On Jan 9, 2014, at 1:07 PM, Todd_Kopriva <[email protected]> wrote
    Re: why won't Adobe Media Encoder export WMV?
    created by Todd_Kopriva in Adobe Media Encoder (AME) - View the full discussion
    The formats and codecs available for export through Adobe Media Encoder differ depending on what Adobe applications you have installed. The vast majority depend on the video applications, After Effects or Premiere Pro, being installed.
    http://blogs.adobe.com/kevinmonahan/2011/09/13/installed-codecs-in-ame /
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/5995108#5995108
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    Start a new discussion in Adobe Media Encoder (AME) at Adobe Community
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  • Why won't Adobe FrameMaker 11 generate PDF?

    Why won't Adobe FrameMaker 11 generate a PDF?

    I was working on this problem a few months ago, but my workload made me simply use the FM 11 and FM 7.2 on my old XP PC. I now REALLY need to find time to focus on the FM 11 and Adobe tech comm suite on my Win 7 Professional PC. I "forced" myself to work on this today.
    Here are answers to your questions:
    I was trying to "save book as" PDF and it starts as if generating PDF with Distiller, but tps file is zero bytes. NO error messages. No, I never had to have Adobe PDF printer as the FM default printer in the past. But I just tried it with Adobe PDF as default printer, and it didn't work. Used RGB mode. Job option = "Standard". Yes, I checked for FM updates and it says there are none and that 11.0.2.384 is the latest version.
    I am most frustrated and have tried everything. I have worked with FrameMaker for 15 years, and I thought I understood it well. But this has me stumped.
    About two months ago, I took the PC to the office (I normally work from home but go there about once a month for meetings at the Dallas office) and sat with my PC side-by-side with the other technical writer. Compared what happened, and we were both stumped. I need to go back and do that again. My inclination is to uninstall Adobe Tech Comm Suite 4 and selective install only FM 11 with Distiller. Then I can go back and selectively install RoboHelp 10 for HTML help.
    I REALLY appreciate your willingness to help. I am not sure what to do next. THANK YOU very much for responding. Like I said, I think I need another session at the office to compare notes step-by-step; I think it has something to do with the PDF printer/converter, but not sure why it works on other writer's PC and not mine. I might have to make time and call Adobe to see whether they can remotely access my PC and try to assist. But that assumes they have some expert available who REALLY understands this software.
    Thanks again.
    jane noble

  • Why won't Adobe open a Pdf? Why do I pay for a service that will not open a pdf?

    Why won't Adobe open a Pdf? Why do I pay for a service that will not open a pdf?

    Maybe you could supply us with more details about what exactly you are doing, how you are doing and what you are using to do it.
    The reason I say this is because you are in the forum for Adobe Reader which is a FREE application and not a service.

  • Why won't icloud work with windows vista anymore?

    why won't icloud work with windows vista anymore?

    I had to re-install after the newly released iTunes - for Vista it does work with iClud 2 - not 3. You can download from this site.

  • Why won't my Mac with Mountain Lion OS recognise my external Samsung hard drive?

    Why won't my Mac with Mountain Lion OS recognise my external Samsung hard drive?

    Launch/Utilities/Terminal and enter this command at the prompt:
    diskutil list
    Press return.
    If it sees the disk, note the number of the disk (far left column) you want to mount.
    Then, enter this command:
    mount /dev/(number of disk)
    Put in the number no parenthesis.
    Press Return.
    If that doesn't wortk try the same with this command...
    mount force /dev/(number of disk)

  • FM Transmitter used to work fine but stopped working, bought 2 new ones and neither work, they work with other Ipods in the house, IPOD Usb syncs fine with Computer, why won't it work with the FM transmitters anymore?

    FM Transmitter used to work fine but stopped working, bought 2 new ones and neither work, they work with other Ipods in the house, IPOD Usb syncs fine with Computer, why won't it work with the FM transmitters anymore?

    Are the other iPods models, same version as yours. The 2 New FM Tx may need a new iPod software, which you can update via iTunes.
    Good Luck!

  • Why won't adobe flash player run on my computer, even though it tlles me it has installed correctly

    Why won't adobe flash player run on my computer, even though it tlles me it has installed correctly?
    Regards, bricky3

    Thought for Today: “It may be that our prime purpose in life is simply to be kind to others.” – Source unknown.
    Hi Pat,
    Thank you for your advice – I had not tuned in to the “public forum” implications.
    Much appreciated.
    Best Regards,
    Ray Bricknell
    <mailto:[email protected]> [email protected]

  • Why won't adobe reader open my jpeg files?

    why won't adobe reader 11 open my jpeg files?

    Hi Nassman,
    Adobe Reader is a read only software for PDF files. JPEG is not a supported format which would open in Adobe Reader. You would need to open Jpeg in application which supports this file format.(e.g. Photoshop, Picture Viewer, MS Paint)
    Hope this helps. Let me know if you have any other question.
    Regards,
    ~Pranav

  • Why won't Adobe accept my Serial No. for Elements 10?

    Why won't Adobe accept my Serial No for Elements 10.  I purchased it quite a while ago and never installed it until today.  It is refusing to ackn owledge my Serial no as a legitiamate no. yet I have triple checked it and it is from the DVD box I purchased.  Help!

    Hi MarBain,
    Can you please tell on which OS you are trying to install Elements?
    There might be a possibility that you are using Windows only Serial Number on MAC.
    -Shikha

  • Why won't adobe touch for ios not load all my pictures?

    Why won't adobe touch for ios not load all my pictures?

    Hi. As a workaround you can enable "Always use native photo browsers"  in the PS Touch settings. It's listed under "Preferences" -> "Access Local Photos setting". See attached screenshot
    We are working on a fix for the next release.
    Guido

  • HT203796 Why won't icloud work with outlook 2013 on a PC anymore?  It worked prior to windows 8.1 update.

    Why won't icloud work with outlook 2013 on a PC anymore?  It worked prior to windows 8.1 update.

    Would like to add that I have tried unloading outlook 2013, reinstalling itunes and icloud and still get the "install could not start do to unexpected error" when trying to install icloud controll panel and sync.

  • Why won't my Mac, with Mountain Lion installed boot up?

    I had problems getting my Mac to boot so I made a Genius Bar appointment at my local Apple Store.  The ran some tests and discovered a "disk i/o" error which they said indicated that my hard drive needed replacing.  Hard drive replaced, brought it home, restarted, set up, Disk Utility run (permission checks out, disk checks out), Time Machine back up loaded and still all I get is the grey screen with the apple logo and the spinning wheel (not beach ball).  Why won't it boot up?  Any ideas???

    Take each of these steps that you haven't already tried. Stop when the problem is resolved.
    Step 1
    The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.   
    There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.a. Boot into Recovery by holding down the key combination command-R at the startup chime, or from a local Time Machine backup volume (option key at startup.) Release the keys when you see a gray screen with a spinning dial. When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.”
    b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode by holding down the key combination command-T at the startup chime. Connect the two Macs with a FireWire or Thunderbolt cable. The internal drive of the machine running in target mode will mount as an external drive on the other machine. Copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
    c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
    Step 2
    Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
    If you've booted from an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
    Step 3
    Boot in safe mode. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Post for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is damaged and the drive is probably malfunctioning. In that case, go to step 5.
    If you can boot and log in now, empty the Trash, and then open the Finder Info window on your boot volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then reboot as usual (i.e., not in safe mode.)
    If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
    Step 4
    Sometimes a boot failure can be resolved by resetting the NVRAM.
    Step 5
    Launch Disk Utility in Recovery mode (see Step 1.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
    This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then reboot as usual.
    Step 6
    Boot into Recovery again. When the OS X Utilities screen appears, follow the prompts to reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
    Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with proxy servers, or with networks that require a certificate for authentication.
    Step 7
    Repeat step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a backup.
    Step 8
    A dead logic-board battery in a Mac Pro can cause a gray screen at boot. Typically the boot failure will be preceded by loss of the startup disk and system clock settings. See the user manual for replacement instructions.
    Step 9
    If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested.

  • Why won't itunes work with windows 8.1?  i tunes can not locate my music.

    Why won't windows 8.1 let itunes locate my music?  I deleted and downloaded, still won't do it.  But like majic after I installed windows 8.1 my computer had a XBOX music player appear, that found my 3200 songs and it was able to play the entire library no problem.  Any ideas on how i get itunes to start working with windows 8.1?

    Hi zachwill10,
    Welcome to the Support Communities!
    To resolve this issue you may need to uninstall iTunes and all of it's components, and reinstall the latest version as explained in this article:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    I hope this information helps ....
    - Judy

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