Why won't AirPort Utility find my new Airport Extreme Base Station?

I bought a reconditioned 5th Generation Airport Extreme. I'm running it with a MacBook Pro, running Lion OS. I have version 6.0 (600.92) of AirPort Utility. The firmware in the AirPort Extreme was version 7.0 and it updated to 7.1. Then I couldn't get it to update again. Probably have the latest version?
When I first plugged it in, AirPort Utility found it and I was able to configure it with a WiFi private connection and a guest connection. I had a blinking light, but it worked and I was able to use if for a day or two. I wanted to see why the blinking status light would not go out so did some trouble shooting and did a couple of hard resets and started to understand how the various settings work and had it close to where I wanted it, with the status light on steady. Then it stopped finding the base station and reset no longer worked. I noticed that after working with it for a few hours that the case felt warmer than I'd like.
So, I suspect I have a defective AirPort Base Station. The setup paramaters were confusing, after resetting it, it kept asking for the PPPeo name and password. I have no idea what to enter there. I guess the next step is to call AppleCare and arrange for a replacement. A reconditioned one carries the same warranty as a new one. But, now I'm skeptical and wonder if it is worth the $30 I saved (after spending hours trying to get it to work). I may be better off returning this and getting a new one. Any suggestions??

I took the defective AirPort Extreme to the local Apple Store and it was replaced with a new one. It is now working.
I am using it with two 1 GBit Ethernet Switches between it and the DSL Modem. I have it configured as a Bridge. I tried DHMP and it didn't like it, may could have got it working, but it was asking for info that I didn't know how to answer. It seemed to work in DHCP, but the Status Light kept blinking amber. Bridge mode works, but I've lost the Guest Login.
Is there a was to run this in Bridge mode and still have the second login (guest)?
Thanks for any suggestions on this.

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How do you upload firmware to Airport extreme with the following message: This version of AirPort Utility requires this AirPort Extreme use firmware version 7.3.1 or later. Use AirPort Utility 5.6 to update this base station. I'm using airport utility 6.0

The airport extreme at my parent's house has not had its firmware update in some time and it keeps dropping the internet connection and needing to be reset.
I went to update firmware and opened up airport utilities (I'm running airport 6.0 on Mountain Lion, 10.7.4). Everytime I open the airport utility I get the following message: "
This version of AirPort Utility requires this AirPort Extreme use firmware version 7.3.1 or later. Use AirPort Utility 5.6 to update this base station. AirPort Utility 5.6 is available at AirPort Service and Support.
I've followed the link and tried to update firmwares but none are available and the print says that airport utility will look to see if firmware are available and load them as necessary when prompted by user.
One link said the only way to solve this problem is open up Airport Utility 5.6. I tried to do this, but 5.6 is not supported on Mountain Lion and couldn't be opened up.
I'm getting the exact same message on my other computer, a Mac Air.
So basically, can't download new firmware and am stuck with a ****** airport extreme that needs to keep being reset, a factory reset, in order to use the internet, but then continues to give me the same message.
Thanks!

See this article for instructions on how to install AirPort Utility 5.6 for Lion on Mountain Lion:
http://www.macworld.com/article/1167965/mountain_lion_and_the_ancient_airport_ba se_station.html

Why won't my iMac find my new MacBook on the network for Migration?

My older iMac (7,1) can't find my new MacBook Pro on the network. I've tried two different WiFi networks. I've ensured both machines are current in their SW. I can't use Ethernet because I didn't buy the Thunderbolt to Ethernet connector. The MacBook sees the iMac, but the iMac just keeps searching and after a while the MacBook displays a message that the iMac is not responding.
I believe I'm following the Migration Assistant directions properly, starting the app on the iMac and selecting migrate to a Mac, and then starting Migration Assistant on the MacBook and selecting migrate from a Mac or PC.
It used to be that I could connect the two via FireWire and start up the older Mac while holding down the "t" key and the newer machine would see the older machine as a disk drive. Without FireWire on the new machine could I use a USB connection the same way?

Lessons Learned:
Thunderbolt to FireWire is only for FireWire 800 so doesn't help connect to older FireWire 400 disks. (Apple Store employee says there is a FireWire 800 to FireWire 400 converter, they just didn't have it in stock.) My iMac has a FireWire 800 port, but I didin't have a FireWire 800 cable. (I'm opposed to buying one time use things, like the Thunderbolt to FireWire adapter, FireWire 800 to 400 adapter, or a FireWire 800 cable.)
Be sure to pay attention to migration direction. You can migrate either direction, but you probably don't want to migrate from a new machine to an old one.
If you have the same user id on both machine you cannot migrate into the user id you're logged into on the new machine. Might be better to first create a dummy id on the new machine, migrate all old id's over, and then delete the dummy id. Obviously I didn't do this.
If you have a wireless router with multiple ethernet ports you can connect the two machines to the router, ignore the wireless network, and connect via ethernet. I could not connect the two machines just running an ethernet cable between the two. (I think someone suggested that.)

Airport Utility No Longer Sees my Extreme Bus Station

Hello. I just moved into a new apartment and setup my network as I did in my previous place. My Linksys wired cable modem is plugged into my Airport Extreme and my Extreme is plugged into my Desktop Pro's ethernet port. I ran Airport Utility but it doesn't recognize any Apple wireless devices. I have restarted all modems and the computer several times and nothing. The light on the Extreme is flashing amber, btw.
I am running OSX 10.5.4 on a Mac Desktop Pro.
Any ideas?

Problem solved. I had to reset the Airport Extreme to it's factory settings.

Why won't my itunes find my new iPod touch?

My itunes won't find my son's new iPod. I have tried all the troubleshooting stuff. I installed the update. I restarted my computer and all the other stuff. But it still won't recognize it. Is the next step to completely reinstall itunes?

Here:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

Windows XP lost connection to airport extreme base station

I had a perfect connection after setting up my Airport Extreme with my Mac Book Pro and my HP laptop and one HP desktop then when trying repair media center. I did install the airport utility in XP but when trying to scan it cannot pick up my base station. It worked perfect before now I am at a hold and I don't know what direction to take.
Some questions.
How do I find the IP address on my Airport?
Do I need to create a new wireless network since the airport utility does not pick up the base station?
When I search available networks on the PC why doesn't mine show up?
Can someone point out the steps to take to get this crappy PC back on the internet, oh by the way it's my wife's and now she's on mine and I need to get her back on hers ASAP!
Thanks I appreciate your time to help out!

>How do I find the IP address on my Airport?
The default LAN-side IP address of the AirPort/Time Capsule is: 10.0.1.1.
>Do I need to create a new wireless network since the airport utility does not pick up the base station?
You shouldn't have to. Assuming that the base station is still providing a wireless network, you should be able to access it with the AirPort Utility. To do so, run the utility, and then, select File > Configure Other ... from the utility's menu bar. Enter 10.0.1.1 in the Address window and the Base Station Password in the Password window. If you did not change the Base Station Passwork, the default is "public."
If you are still unable to access the base station via the utility, then try temporarily connecting an Ethernet cable between the computer and the base station ... and then, try accessing it again.

HT1218 After a recent iTunes update attempt iTunes no longer functions and the airport extreme base station is not accessable on our computer. We still have wifi but cannot access the base station software.

After a recent iTunes update attempt iTunes no longer functions and the airport extreme base station is not accessable on our computer. We still have wifi but cannot access the base station software.

Thanks for the reply. I appreciate the response. I tried that approach this evening and it didn't work for me. (Technically it worked for me, when I was hardwired into my base station, but would not work for me wirelessly, which is my main issue.)
Again, using the approach you recommended works only if I have my ethernet cable attached to the LAN port so my computer is communicating directly to the base station through the hard wire. I am able to scan for my base station and make setting adjustments normally this way too.
As soon as I disconnect from the LAN port and try to go wireless is where I run into problems. The Base Station's wireless network I created is available to choose in the top right corner of the monitor with all of the other available wireless devices/networks -- but the network I created does not have access to the internet. I am also unable to configure my Base Station wirelessly. When my Airport Utility tries to scan for the Base Station and Network, it cannot find any Apple Wireless Device. It's like the Wireless Network in my base station is not sending out a signal.
Is there a way to resolve this issue?

Airport Extreme Base Station Range

Does anyone know how to extend the range on the AE base station? I have just connected it today and I am hoping to find a way to extend the range for wireless connections in my home.

You would administer the AirPort using the AirPort Utility which either comes with the base station or can be downloaded directly from Apple. There are versions of this utility for both Macs and PCs.
You would use this utility to configure both base stations for a WDS. In the WDS, the base station connected to the Internet router would be configured as the main and the device extending it would be configured as the remote.
Two things to keep in mind: 1) The extending base station must be within the signal range of the first, and 2) The biggest disadvantage of this type of WDS is that you will lose about a half of the overall bandwidth when doing so ... so if bandwidth performance is critical, you may want to consider other options.

Why won't Airport Utility recognize my functioning Airport Extreme?

I'm trying to recover my Airport Extreme password, Airport Utility's Help, but Utility won't recognize Airport Extreme (which I'm using right now and is functioning properly) or any other wi-fi. I just get the "searching circle" and the notation that Airport Utility doesn't recognize any wi-fi devices. Without that I can't get to the password recovery or other Airport Extreme reset screens. What I'm trying to do is establish a wi-fi concoction between my computer and a Canon camera. The camera recognizes the Extreme base station and correct user name but won't accept any known password, including the one that has always worked. Is there any other way I can find out the existing Airport Extreme password (and/or tell me how to get Airport Utility to recognize my clearly functioning and broadcasting Extreme with a green light on and ten feet away)? Thanks for any help.

On your Mac.....
Click on Settings (gear icon on the dock)
Click on Privacy and Security
Click the Firewall tab
If the Firewall is "On", then click to turn it "Off"
Click Apply if asked and close the windows
Restart the Mac and also restart the AirPort Extreme
Check to see if AirPort Utility can find the AirPort Extreme
If yes, you can open AirPort Utility and navigate to check on the passwords. Once you have done that, you can leave the Firewall off if you want, or turn it back on......which may make the AirPort Extreme disappear again in AirPort Utility.
Another option.....if you have an iPhone or iPad handy....and you have AirPort Utility installed on the iOS device, check to see if the iPhone or iPad can "see" the AirPort Extreme in AirPort Utility.
If it can, tap on the AirPort Extreme
Tap Edit
Tap Advanced
Scroll down and tap on Show Passwords
If you do have an iPhone or iPad, but do not have AirPort Utility installed on the device, go to the home screen and tap on App Store. Then tap on Search and type in AirPort Utility to get the process started to download and install the application on your iPhone or iPad.
If all else fails, you will have to reset the AirPort Extreme using a Hard Reset to restore the original default settings to the AirPort Extreme. To do that, with the AirPort Extreme powered on, hold in the reset button on the back of the AirPort for 7-8 seconds and release. Allow a full minute for the AirPort to restart back to a slow, blinking amber light.....which indicates that the AirPort has been reset and can now be set up again.
There is no guarantee that a Hard Reset and reconfiguration will help, but we are out of other options at this point.
If the AirPort Extreme still remains invisible after the Hard Reset, I suggest that you take the AirPort Extreme to an Apple Store.....if you have one near you.....or contact Apple Support directly for advice. The link is just below.
Contact Apple for support and service - Apple Support

Airport Utility 5.4.2 was unable to find Airport Extreme base station.

I downloaded the new Airport Utility 5.4.2 to my 2009 24" iMac with Snow Leopard. Now it is unable to find my Airport Extreme base station or Airport Express. My iMac is connected to the network via the Airport Extreme base station but the Airport Utility cannot find it. All I get is this message "Airport Utility was unable to find any Apply wireless devices. Make sure the Apple wireless device you want to set up is plugged in and in range of your computer and then click rescan to try again". I clicked rescan numerous time with no luck. I even downloaded the Airport Utility 5.4.2 again with no luck. What is wrong??? Everything was working fine until I downloaded the Airport Utility 5.4.2.

Thanks for the info.
Following your same steps exactly, I am able to save the configuration file to the desktop, or navigate to another folder to save it at that location.
I was able to do this previously with 10.5.x and with current Snow Leopard. Notice that you list 10.4.x as your operating system. If you are still running this OS, it could be that 10.4.x does not allow this feature with 5.4.2?
Not sure if downloading another copy of 5.4.2 would be worth the pain, as I'm inclined to believe that it probably would not help solve your issue. If you decide to do this, please post back with your results.

Airport Utility can not find air port extreme base station

I am running XP home on my computer and have an air port extreme base station connected to it wired. I have no problem connecting to the internet yet more times then not the air port utility can not find the base station. On occasion it will find it but most of the time it can not. Rebooting does not help.

I recently purchased one of the new Airport Extreme base stations and after carefully reading the instructions; I first installed the Airport Utility 5.5 that came on the CD onto my MacbookPro. I then connected the new base station to my macbookpro via Ethernet and power it up. I copied a previously saved configuration onto it. All my printers, IMAC and macbookpro were able to connect.
I then used my older base station and my airport express to extend the N and G networks through the house. My problem was (1) the new Airport utility would consistently lose the older extreme base station and the airport express, (2) An my HP printers keep losing the wireless connection to the new airport extreme base station. The only resolve was to consistently restart the new base station, after which (1) the new airport utility would see the older base station and express again and (2) the wireless connection to the printers would be restored.
After about a week of this, I removed the new Airport Extreme and replaced it with the older extreme (802.11N DRAFT) and de-installed the Airport Utility 5.5 and re-installed Airport Utility 5.4.2 and everything works fine.
Has anyone else experienced any problems with the newly released Airport Extreme (fully 802.11N) base stations and Airport Utility 5.5?

Why won't my Macbook Air connect to Airport Extreme?

I just bought my Macbook Air, May 2014, and it's not connecting to my triangular-shaped Airport Extreme which I've had for years. Airport Utility on my computer finds it, it just won't allow me to connect. Went online looking to see if there's something I should download, but I'm stuck.

Reset the AirPort Extreme base station > Resetting an AirPort base station FAQ

Why does the new Dual-Band AirPort Extreme Base Station act as a proxy?

The previous thread
http://discussions.apple.com/thread.jspa?threadID=1531675
has been archived and nothing came of it, but after testing, I'm certain that their findings are true.
The Dual-Band AirPort Extreme Base Station (AEBS) with firmware 7.4.1 acts as a proxy for TCP ports 21, 554, and 7070 when NAT is turned on. This can be verified by using Nmap on any external server known to NOT have the ports open and having Nmap return that the ports are open. You can telnet to these ports to verify that they're "open," even though they are not on the server.
This functionality appears to be undocumented and as far as I can tell, the only way to turn it off is to put the AEBS into bridge mode and having some other device do NAT further upstream.
As a computer professional, this functionality extremely undesirable, particularly since it is not documented and doesn't have an "off switch." I wasted a bunch of time with one of my network engineers because of this, thinking that some network router was spoofing our server. I also wasted a bunch of my time trying to detect whatever "stealthy rootkit" had opened a FTP server and some other botnet related ports on our server, when in reality, it was simply my AEBS tricking me.
Disabling NAT-PMP ("Enable NAT port mapping protocol") does not affect this.
Is it too much to ask to have a checkbox in the "Advanced" section of the AirPort Utility to turn this feature off?

Welcome to the discussions forum Michael Bennett2.
Thanks for investigating this odd behavior.
If you want your work to be noticed by those who can effect change, you'll have to tell Apple via their feedback link. It won't do any good to post it here.
http://www.apple.com/feedback/

I have an Airport Extreme Base Station and have recently upgraded to Mountain Lion. Now airport utility won't work with my base station so I bought a Time Capsule. For the life of me I can't make the substitution work and only see a blinking amber light.

I have an Airport Extreme Base Station and have recently upgraded to Mountain Lion. Now airport utility won't work with my base station so I bought a Time Capsule. For the life of me I can't make the substitution work and only see a blinking amber light. Can anyone who has made this change offer some advice?

apikoros wrote:
The Utility transferred all of the AE's settings, so I still have to change the password, which leaves me with only 2 other questions, I think:
1) I assume it's just a matter of using the Utility, entering a stronger password and checking for it to be remembered in Keychain Access. But do I have to change the password for each individual unit-- the TC, the Extreme and both Expresses-- or will changing it just for the TC alone work for the entire network?
Resetting the password you will need to do for each device... the utility cannot even see those old units.
So you will have to do it for each one.. think it through.. because as you change passwords the others will lose connection.. so start from the express which are wireless extending .. change those first.. and go back up the chain.. as each one changes it will drop off the network.. until you reach extreme and change that. Then you might need to reboot the whole network to get everything talking again. If something goes wrong.. just pluck that one out of the mix and plug in ethernet.. reset and redo the setup. That is my preferred method anyway.. do everything in isolation one by one. By ethernet and then nothing goes wrong.
2) Who's the treasonous SOB who spilled the beans to you about the ICBM in my back yard?!?
N.Korean hackers.
[Edit] Whoops-- one more question: I want to partition the TC's disk, but Disk Utility doesn't see it. What do I need to do?
You cannot partition a network disk. And apple provided no tools for it in the TC itself. You can pull the disk out and partition it but that voids your warranty. (although done with care who is to know).
Look at Q3 here.
http://pondini.org/TM/Time_Capsule.html
Mixing TM and data on the TC is worth planning carefully. They don't necessarily sit happily together.

Why won't my IMAC recognize my new smart phone via USB?

Why won't my imac recognize my new smart phone via USB?

Have no clue since you provided no details. What did the smart phone tech support tell you? You contacted them right?

Why won't AirPort Utility find my new Airport Extreme Base Station?

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