Why won't Airport Utility recognize my functioning Airport Extreme?

I'm trying to recover my Airport Extreme password, Airport Utility's Help, but Utility won't recognize Airport Extreme (which I'm using right now and is functioning properly) or any other wi-fi. I just get the "searching circle" and the notation that Airport Utility doesn't recognize any wi-fi devices. Without that I can't get to the password recovery or other Airport Extreme reset screens. What I'm trying to do is establish a wi-fi concoction between my computer and a Canon camera. The camera recognizes the Extreme base station and correct user name but won't accept any known password, including the one that has always worked. Is there any other way I can find out the existing Airport Extreme password (and/or tell me how to get Airport Utility to recognize my clearly functioning and broadcasting Extreme with a green light on and ten feet away)? Thanks for any help.

On your Mac.....
Click on Settings (gear icon on the dock)
Click on Privacy and Security
Click the Firewall tab
If the Firewall is "On", then click to turn it "Off"
Click Apply if asked and close the windows
Restart the Mac and also restart the AirPort Extreme
Check to see if AirPort Utility can find the AirPort Extreme
If yes, you can open AirPort Utility and navigate to check on the passwords. Once you have done that, you can leave the Firewall off if you want, or turn it back on......which may make the AirPort Extreme disappear again in AirPort Utility.
Another option.....if you have an iPhone or iPad handy....and you have AirPort Utility installed on the iOS device, check to see if the iPhone or iPad can "see" the AirPort Extreme in AirPort Utility.
If it can, tap on the AirPort Extreme
Tap Edit
Tap Advanced
Scroll down and tap on Show Passwords
If you do have an iPhone or iPad, but do not have AirPort Utility installed on the device, go to the home screen and tap on App Store. Then tap on Search and type in AirPort Utility to get the process started to download and install the application on your iPhone or iPad.
If all else fails, you will have to reset the AirPort Extreme using a Hard Reset to restore the original default settings to the AirPort Extreme. To do that, with the AirPort Extreme powered on, hold in the reset button on the back of the AirPort for 7-8 seconds and release. Allow a full minute for the AirPort to restart back to a slow, blinking amber light.....which indicates that the AirPort has been reset and can now be set up again.
There is no guarantee that a Hard Reset and reconfiguration will help, but we are out of other options at this point.
If the AirPort Extreme still remains invisible after the Hard Reset, I suggest that you take the AirPort Extreme to an Apple Store.....if you have one near you.....or contact Apple Support directly for advice. The link is just below.
Contact Apple for support and service - Apple Support

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