Why won't App Store let me download free apps it asks for billing info?

It asks for my billing info when downloading a free app and there's no way I can sort it out it shouldn't ask for billing info if it's free!!!!!!!!

Is this a new account, and if so how did you create it ? If it is new then unless you follow the instructions on this page when creating an account : http://support.apple.com/kb/HT2534
then card details will need to be entered before you will be able to use the account to download any item from the store (paid-for or free).

Similar Messages

  • Why won't my App Store let me download free apps?

    I am trying to download a FREE app via the store and it keeps declining due to some issue with my credit card. I have tried using a different card and I have also tried downloading with wi-fi, still won't work!
    Any suggestions?
    And yes, I have tried turning the device off and then back on

    Did a little searching about this. Read this discussion in another forum. See if anything in it might apply to your situation and be helpful to you.
    http://m.teenspot.com/boards/showthread.php?682054-Calling-all-iPhone-users-and- technologically-inclined-people..

  • Can't dwnload paid apps from the app store. Can download  free apps but not paid for apps. How do I fix this?

    Can't download paid apps from the app store. Can download free apps but not paid for apps. Anyone know what is wrong?

    If you're using a first generation iPod touch, it is up to date. The higher iOS versions require a newer model.
    (68010)

  • HT3702 I bought an app last week but the money has not come out of my bank and i have not had a receipt and it will not let me update my apps or let me download free apps. Its taking me to the billing page then saying declined even though i have money wai

    I bought an app last week but they have not took the money out of bank or sent me a receipt for the app so now i cannot update any apps or download any free apps even though i have money waiting in my account for them to take it. Please help how can i sort this out??

    Help!!!

  • Why won't Ovi Store let me download any programs -...

    I have an E71 and just updated the firmware. As moving settings over messed my wifi up last time, I opted to do this manually and reinstall all my programs - I set aside a few hours last night to get this done.
    Ovi Store is widely known to have serious design flaws. The main being it does offer a direct download of the .sisx files on the PC version, only a text message with a link - which goes without saying is a terrible way of receiving files.
    Last time I used the PC version my text messages showed up several days later - and this time none have appeared yet, as expected.
    So I used the phones built-in Ovi Store, which does the job.
    However, after just about installing all my programs I checked out the 'settings' in Ovi Store and saw that the default was for them to be stored on the memory card, which fundamental logic dictates is wrong - they go on the phone memory because it is faster.
    Why is the default for programs to be stored somewhere no sensible, intelligent person would store them?
    As there does not appear to be any semblance of a functional file system on the E71 (certainly not something capable of showing which memory various applications are saved to, or the option of being able to move them from the memory card back to the phone) I decided formatting the card would be the most sensible option.
    I did this, lost a bunch of my apps that were on the memory card and went over to the Ovi store on my phone to re-download them.
    It now has these apps greyed out as if they are still installed - which they are not!
    I then went on my PC - and of course the website might as well not exist, because Nokia don't send me SMS messages for a few days, if at all.
    I really don't know what I've done to deserve this. I've purchased two E71s, Nokia drive AND the traffic updates (which are now free) in the last 18 months - and all Nokia do is work as hard as they can to punish me, ruin my phone experience and force me onto the new Windows 7 phone that I am almost certain to order on release.
    There is no coincidence about the degree of deliberately compromising hardware/software decisions I've complained about on this forum, Nokia never sending me programs I want via SMS but happily filling my SMS and email inbox with marketing - and waiting until I paid up for my Maps before making it free and now this.
    It is clear that Nokia do NOT want me to enjoy their phone and buy an E72 soon - and instead want me to go with Windows 7. They have put great time, resources and effort into forcing me into this decision.
    - Why does Ovi store online not have the manual download function that any sensible, reasonable human would demand?
    - Why does the second-rate, third-world SMS download function not bother sending the link for several days?
    - Why does the Ovi software install programs somewhere that no human with the slightest comprehension of IT skills would advocate installing them?
    - Why does the Ovi software not let me re-install programs from the built-in store that are no longer on my phone?
    I will be the last of my friends who have returned various phones such as the disasterous N97 and permamently moved to different phone manufacturers when my contract ends this summer.

    1. Actually, any sensible intelligent person would store the programs on the memory card. Not doing so would mean that he has less knowledge of the phone. If any of the programs come into conflict with other programs causing certain problems like restarts general hangs, and unable to start the phone, if this app is on the phone memory, it would be hell of a problem. You can change it if you want. Your choice. Also I keep too many apps for them to be stored on phone memory. Python, Java 2.0, Flash Lite, MS Silverlight for Symbian and Ovi Maps already take up too much space to leave enough for buffer.
    2. There is an application manager on the E71. Also, AFAIK the application manager also shows which memory the app is stored in (a little memory card icon beside apps in memory card). It should be in Menu>Tools>Manager
    3. The apps are greyed out because you did not uninstall them properly. On the phone memory, where the Oinstallation logs are saved, there is no log of the apps being uninstalled, so Ovi Suite sees them as installed.
    FOr the questions in bold:
    1. This is done through a firefox plugin. We do not know why, but I suspect its with distribution rights and to make sure that only Nokia phones can access several apps that are exclusive for Nokia users only. For example, Gameloft and Polarbit gave away several paid games for free to Nokia users. If the apps were downloadable in sis files, the game manufacturers would not earn from Sony users who can get the files for their Satio for free through Nokia sites.
    2. Not really sure. There are times I receive the SMS instantaneously, sometimes I receive them a few hours late. 
    3. False. In fact as I already stated above, it is more advisable to install apps in memory card as opposed to phone memory.
    4. Also already explained above. 
    If you find my post helpful please click the green star on the left under the avatar. Thanks.

  • Why wont my ipod touch let me download free apps? How can I fix it?

    For some reason when i click to install an app it wont acctually do anything and i dont know what im doing wrong or whats going on with my ipod. HELP!

    The app description includes a Compatibility section. Here is one for the FindMyiPhone app
    Compatibility: Requires iOS 7.0 or later. Compatible with iPhone, iPad, and iPod touch. This app is optimized for iPhone 5.

  • Why won't my iPod let me download anything? Ever since I downloaded iOS6 awhile ago it was acting up I had to erase my whole iPod now every time I hit download on an app it keeps saying I must agree to knew terms and policies every time I hit download.

    Why can I not download apps on my iPod? I had to erase the memory now it keeps saying I have to agree to new terms and policies but it won't download that will just keep popping up.Why won't my iPod let me download anything? Ever since I downloaded iOS6 awhile ago it was acting up I had to erase my whole iPod now every time I hit download on an app it keeps saying I must agree to knew terms and policies every time I hit download.

    I'd like to know who Marlene is....oh wait, it was a mixup.
    I suspect these posts will be deleted.
    It's every software company's answer to everything - upgrade to the latest version.
    And for good reason, the bugs they know about get fixed, while introducing new ones. Not on purpose, of course, it just happens.

  • I entered my debit card for a app latter when I went to update all it asked password as usual then said sign in required took me to page sayin my card has been declined use alternate I don't have alternate but now it won't let me download free apps niethe

    I entered my debit card for a app latter when I went to update all it asked password as usual then said sign in required took me to page sayin my card has been declined use alternate I don't have alternate but now it won't let me download free apps niether

    Do you have enough funds in your bank account?
    otherwise iTunes sometimes black lists card if there are too many fradulent purchases
    Reason why they might black list a card is possibly you call in for alot of fradulent purchases
    One more reason can be because iTunes does actually limit the amount you can change payment methods
    Call AppleCare Phone support and have your call directed to iTunes Store
    1-800-275-2273

  • Apps store wont let me download free app due to previous purchasing problem? help!!

    apps store wont let me download free app due to previous purchasing problem? help!!

    Is the address on your iTunes account exactly the same (format and spacing etc) as on your credit card bill ? If it's not then that might be the reason that you are getting the security code error : http://support.apple.com/kb/TS1646 ? If it is then you could try what it says at the bottom of that page :
    If the issue persists, contact your credit card company and verify that they and any company they use to process credit card authorizations have the correct information on file.
    And/or try contacting iTunes support : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

  • My apple won't let me download free apps because of payment issue

    Hello my apple App Store will not let me download free apps because of payment issue but all I download is free apps can some one help me please

    Daddyashley wrote:
    ... because of payment issue ...
    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT201304 Why is it not letting me download free apps on my iPad when ? It's asking for my bank details again and when I type my security number in its says its been declined from a previous purchase? Can u help me pls!

    Why is t not letting me download free apps on my iPad when it's asking for my security number and when I type it in my details on my iCloud account it's saying its been declined and asking for another payment card ? Can some1 help me pls!!

    You will need to contact iTunes support to get that sorted out: http://www.apple.com/support/itunes/contact/

  • My itunes want let me download free apps its talking about my billing information!

    My itunes want let me download free apps its talking about my billing information why?

    Hello Deangelo,
    Thank you for the question.  It sounds like you do not want to add a credit card to your Apple ID.
    I suggest updating your billing information to "None" using the steps in the section titled "Change your payment information on an iPhone, iPad, or iPod touch" in the following article:
    iTunes Store: Changing your payment information
    http://support.apple.com/kb/ht1918
    If you are not seeing the "None" option when updating your billing information, I recommend the following article:
    Why can’t I select None when I edit my payment information?
    http://support.apple.com/kb/ts5366
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • I purchased an app when I had my iPhone 4s and when I went to the app store to re download the app, I was charged for it again?

    I purchased an app when I had my iPhone 4s.  I went to the app store to re download the app and I was charged for the app again after I downloaded the app.

    IPhone and iPad have different formats.   You would have to purchase the iPad version.   This isn't true of all apps, some work on both iPad and iPod/iPhone (like most games).

  • Mac app store error when downloading small apps

    The mac app store fails to download any app that is 1-7 mb in size. But it works fine with large app downloads

    You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
    Important: The app you need to remove is not necessarily the one named in the App Store alert. For example, the App Store could prompt you to update "Angry Birds" or "Twitter," but the hacked app could be "Final Cut Pro." Don't make any assumptions about which app you're looking for. To find it, you must carry out a systematic search with Spotlight.
    1. Triple-click anywhere in the line of text below on this page to select it:
    kMDItemAppStoreHasReceipt=1
    Copy the selected text to the Clipboard by pressing the key combination command-C.
    2. In the Finder, press command-F to open a search window, or select
              File ▹ Find
    from the menu bar. In the search window, select
              Search: This Mac
    from the row of tokens below the toolbar. Below that is a popup menu of search criteria, initially showing Kind. From that menu, select
              Other...
    A sheet will drop down. In that sheet, select
              Raw Query
    as the criterion, then click OK or press return.
    Now there will be a text box to the right of the menu of search criteria. That's where you enter the raw search query. Click in that box and paste the text you copied earlier by pressing command-V.
    3. The search window will now show all the App Store products that are installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
    4. At least one of the apps in the Spotlight search results is not among your purchases in the App Store. Move each such item to the Trash, after quitting it if it's running. You may be prompted for your administrator password. Empty the Trash.
    5. Quit and relaunch the App Store. Test.
    If you find these instructions confusing, ask for an alternative method.

  • Every time I try to download an app the tablet ask for billing info... Why

    Very time I try to download an app the tablet ask for billing info... Why

    make sure you have every field filled out in the billing window.

Maybe you are looking for

  • Printing lists in ABAP without using the standard button

    Dear community, i've got a little problem and I can't fix it on my own. Some user in our company gave me the instruction to extend an existing SAP Programmm with some defined functionalities. They want to implement an new button for printing in the g

  • MBAM Options for Non TPM Machines

    Hi there, We have just installed MBAM 2.5. We also have SCCM 2012 R2 in our environment. We are looking to use Bitlocker on around 500 laptops which are currently a mixture of Windows 7 and Windows 8.1 but with no TPM. (we should begin receiving TPM

  • Replication Process Abending

    Hello All, Following is the scenario Source - HP-UX Oracle 10.2 add extract ext1 edit params ext1      extract ext1      setenv (NLS_LANG=AMERICAN_AMERICA.AL32UTF8)      userid ggs_owner, password ggs_owner      rmthost 115.124.104.167, mgrport 7809

  • RE: Using Shadow Repository

    Hello Celso, To answer your question - only one person can be using a Forte' Workspace at any given time. You cannot share Workspaces. Shadow repositories are independant of Workspace usage. Shadow repositories are essentially a local cache, designed

  • Sudden Motion Sensor not working after upgrade to WD5000BEKT HDD

    Hi everyone, I just upgraded the hard drive on my Macbook Pro (2010) and I am very pleased with the performance of this 7200rpm drive, I have seen reads around 105MB/s and a pretty good boot time at 23s. But I used to be able to hear the hard drive s