Why won't Apple TV connect with the servers?

Ever since the introduction of IOS 7.03 and the new iPad I have had problems with my Apple TV. After selecting a movie or a TV show and selecting play, there is a long wait and then a message appears, "Apple TV is unable to connect with the servers." What is going on?

>After selecting a movie or a TV show and selecting play, there is a long wait and then a message appears, "Apple TV is unable to connect with the servers." What is going on?
There is a network problem. Are you using WiFi? Have you checked the network connection status in Settings? Have you run the network test in Settings?

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Why won't my FaceTime connect with others?

Ok, so sometimes apple's servers may crash, temporarily. Just check the following site: http://www.apple.com/uk/support/systemstatus/
and it will notify you of any crashes. The link above is for the UK. Change to adapt to your country if you are outside of the UK. If your problem isn't listed I am sure it will be resolved within 24 hours. If this problem persists best thing is to contact apple.
Hope this helped :)

Why won't Apple at least acknowledge the problems?

A short while ago I posted expressing my dismay that in trying to contact technical support for my 3g they wanted to charge me $20 just to talk to them (about their defective "upgrade"). Apple deleted it.
I tried calling my local Apple store and the phone rings and then they hang up on you (I tried twice in succession).
Apple won't even post a notice that its aware of the problems and is working on a fix. It's just stranding us out here with "smartphones" that don't work even as they eat up our cellular data plans with mysterious transmissions.
If Apple cared, it'd at least acknowledge the problem and give an ETA for a fix.

>After selecting a movie or a TV show and selecting play, there is a long wait and then a message appears, "Apple TV is unable to connect with the servers." What is going on?
There is a network problem. Are you using WiFi? Have you checked the network connection status in Settings? Have you run the network test in Settings?

Why won't my ipad connect to the wifi after I updated it to ios 7.1.2

Never have I ever been so upset at an electronic device
If I had know my iPad would cause such distress after this update I wouldn't have attempted it.
Because of this bloody update a plethora of problems have appeared and I have no clue how to fix it.
Firstly at around 4 this morning the wifi connection was spotty so I had to keep on reconnecting, but that was fixed by getting closer to the router. I thought "problem solved no biggie right?" WRONG! I left my house and came back expecting the wifi to connect again, but that was a fail.
SOOOOO I figured I needed to forget the network and log back in. That didnt work. I should not have done that. I should not have done that.
I got the *Unable to join the network. Dismiss* crap over and over and over again!
So now I figured I'd look up some help! Why not give it a go! So i got that whole (general- reset- reset network) with or without turning on airplane mode bs. Didnt work. Trust me I tried both.Twice.
Since that didnt work I figured a reboot would. No. I turned my iPad off so many times I probably gave the poor thing whiplash
Now this has been going on all day and I finally gave in an hour ago and decided if I restore it to the ios 7.1.1 it'll work again.
Well it must be my freakin birthday cause guess what? You have to turn off your icloud's "find my ipad"to restore and to do that you need a........ wait for it................. internet connection!!!! Brilliant. Just. Brilliant. -_-
Do you FEEL my struggle yet????
all my problems...... they all lead to that dang wifi connection. Fml.
Any of you magical smarty pants have any help for this poor unfortunate soul.
it would be much appreciated.
Amnesty

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at
http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hmL
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Signal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

Why won't my apps connect to the iTunes Store?

I can't search for specific apps now. I can only browse the advertised ones. Why am I getting an error message saying "CANNOT CONNECT TO iTUNES STORE"

There appears to be an issue going on with the App Store right now.
I can access the store but cannot do a search without first selecting one app and have it pop up in the window, then enter my app into the search field and then struggle through a couple of more steps until apps appear in the list based on the "keyword" in the search bar, and then I can tap on one of those from there.
Something is wrong on Apple's end is my belief.

Why won't my devices connect to the new WiFi airport?

New Wireless network has been set up via AirPort Extreme. no problem with linksys system with connections.. why won't my devices now connect wirelessly?

Well, is the iMac also seeing the internet?
Power-cycle both the router and your modem.

Why won't my ipad open with the correct pass codWe?

My ipad will not open even though I type in the correct pass code.

Either you are mistaken about the correct passcode or someone changed it.
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
You may have to do this several times.
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
 Cheers, Tom

Why won't my Mac connect to the Internet?

On occasion we have to reset our modem, but today my Mac won't connect while my iPad is working fine with the Internet.

Kevin:
Sometimes it helps to power cycle the computer. Shut down computer completely, wait a couple of minutes then restart. If that does not work then disconnect the modem wait a couple of minutes then connect it back again.
cornelius

TS3694 why won't my iTunes connect to the iTunes store ? (error code 310)

I have a laptop with windows 7. i uninstalled and reinstalled iTunes 4 times already and I keep getting the same error message that I can't connect to the itunes store (error code 310) and there is nothing on here that helps me. I tried everythimg and it still doesn't work.

Hi, Darron32.
Thank you for visiting Apple Support Communities.
Below, you will find the best troubleshooting articles for issues connecting to the iTunes Store.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Regards,
Jason H.

Why won't apple acknowledge and fix the IOS 5 update encryption bug?

When updating to IOS5 and saving a backup, if you intentionally do not encrypt the backup, the software will do it for you against your will without letting you know. The source for the assigned against your will and knowledge password for that backup isn't clear and many people never figure out what it is. Clearly a lot of people on line and multiple people I know have come across this bug in updating their IOS to version 5 and many have lost everything on their IPADs and IPhones. Losing one's backup of irreplaceable pictures and files etc.... is just a major loss and I spent hours on the phone with a service agent who verified it is a frequent problem but that there is no acknowledgement of it.
Why is this still happening and why isn't the bug fixed considering that it is so devastating for users who can't figure out the assigned password. It happened to me months ago, it happened to my brother 2 weeks ago and to the wife of an office mate of mine yesterday. Trying every password ever known to you doesn't always work.
I'm seriously for the first time in my entire 20 years of exclusively owning Apple computer products thinking about switching to an Android instead. Apple has failed me here and without effort to curb the problem with a fix, (this has been posted previously on this support community website by others for months now) it seems endemic of front door salesmanship without concern for the customer coming back for help with the product. I give Apple it's first F.
How can I restore from an encrypted backup I didn't encrypt?

Here are an example of just a few threads pulled in 20seconds with multiple users in ech thread chiming in about their similar problem.
https://discussions.apple.com/thread/3373852?start=30&tstart=0
http://www.justanswer.com/mac-computers/5ov7e-ios5-upgrade-restore-fails-asking- encryption-password.html
http://www.ipadforums.net/ipad-os/49211-ios5-itunes-asking-backup-password.html

The apple id connected with the app store for updates and purchases is outdated and will not change with the new apple id entered on my settings. how to change?

I have changed the apple id on my settings to reflect the current account for all our apple products.
But this is not changing when I go to the App store to make a purchase or install updates.
How do I get the app store connection on my IPAD to go to the apple id i am currently using.
Obviously just changing it on the settings was not enough.

Again, this only affects you if someone *redownloaded* content with a different ID. In my case, I emailed iTunes Store support, explained the situation, and they reset the counter. I recommend you try the same
If you read discussion boards, this is a significant change from a year ago, when Apple told people in the same situation to go f&$# themselves. Clearly it's dawning on them that this is a stupid policy, and my guess is if people keep complaining they'll change it to something more reasonable. Remember, it wasn't that long ago you couldn't re-download content at all.
Apple can't really afford to play hardball on this. Sure, the hardcore fanboys will always say "Thank you sir, may I have another" whatever Apple throws at them, but the rest of us will just switch to Amazon, which has none of these restrictions.

Why won't my iPad connect to the iTunes Store?

I have tried to download both music and movies on my new iPad3 wifi/3g and keep getting the message that it cannot connect to the iTunes Store. I tried creating another apple ID to see if that would help but still having the same issue when trying to buy music or download movies from iTunes store. Can anyone give me any answers to rectify this.?

You may want to reset all settings
Settings>General>Reset>Reset All Settings
Note: Data will not be affected but settings for Wi-Fi, FaceTime, Message, Home Sharing will be reset

Why won't my iTunes connect to the Internet?

I have updated and installed to the latest iTunes and it keeps saying I'm not connected to the Internet when I clearly am. How can I fix this???

Hi, i am having the same problem too. can you please help me take a look at it? Thank you!
Microsoft Windows 8 x64 Home Premium Edition (Build 9200)
Hewlett-Packard HP ENVY Sleekbook 4 PC
iTunes 12.0.1.26
QuickTime 7.7.5
FairPlay 2.7.39
Apple Application Support 3.1
iPod Updater Library 12.0
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 8.0.5.6
Apple Mobile Device Driver 1.65.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 3.06.0.2770
Gracenote MusicID 3.06.0.2770
Gracenote Submit 3.06.0.2770
Gracenote DSP 3.06.0.2770
iTunes Serial Number --------------------------
Current user is not an administrator.
The current local date and time is 2014-11-26 20:02:04.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
**** External Plug-ins Information ****
No external plug-ins installed.
iPodService 12.0.1.26 (x64) is currently running.
iTunesHelper 12.0.1.26 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:        {0B96BC16-8CDF-4E0E-9D90-5A1176A913A4}
Description:            Microsoft Wi-Fi Direct Virtual Adapter
IP Address:             0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:      Yes
DHCP Server:
Lease Obtained:     Thu Jan 01 08:00:00 1970
Lease Expires:       Thu Jan 01 08:00:00 1970
DNS Servers:
Adapter Name:        {365B1152-9139-4741-94D5-6F74AE537F60}
Description:            Bluetooth Device (Personal Area Network)
IP Address:             0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:      Yes
DHCP Server:
Lease Obtained:     Thu Jan 01 08:00:00 1970
Lease Expires:       Thu Jan 01 08:00:00 1970
DNS Servers:
Adapter Name:        {8781616C-2BF8-48A8-A11E-93856A12C03C}
Description:            Realtek PCIe GBE Family Controller
IP Address:             0.0.0.0
Subnet Mask:          0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:      Yes
DHCP Server:
Lease Obtained:     Thu Jan 01 08:00:00 1970
Lease Expires:       Thu Jan 01 08:00:00 1970
DNS Servers:
Adapter Name:        {BEF44BCF-718D-48DF-A5B2-0853A9C0E029}
Description:            Intel(R) Centrino(R) Wireless-N 2230
IP Address:             -------------
Subnet Mask:          -------------
Default Gateway:    192.168.1.254
DHCP Enabled:      Yes
DHCP Server:         192.168.1.254
Lease Obtained:     Wed Nov 26 19:33:03 2014
Lease Expires:       Wed Nov 26 23:33:03 2014
DNS Servers:         192.168.1.254
Active Connection: LAN Connection
Connected:             Yes
Online:                    Yes
Using Modem:        No
Using LAN:             Yes
Using Proxy:           No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was unsuccessful.
The network connection timed out.
Basic connection to the store failed.
The network connection timed out.
Connection attempt to Gracenote server was successful.
The network connection timed out.
Last successful iTunes Store access was 2014-08-25 23:12:56.

Why won't my atv2 connect with a static address

Hello,
Suddenly, my ATV2 will not connect to the net with a static address. I even did a restore hoping it would help. When I log into the router, i cannot see the atv2 unless I allow a dhcp address. We're not talking rocket science:
I have an airport extreme with the mac address entered on the allow list (which isnt relavent if the router can only see it through dhcp)
192.169.0.25 preferred static address
255.255.255.0 subnet
192.168.0.1 dns
192.168.0.1 router address
i get the same results wired or wifi.
Nothing has changed in my configurations but alas I turned on my ATV2 to discover it was not connecting to my network as before.
Thanks for taking the time to read my post.

192.169.0.25 preferred static address
255.255.255.0 subnet
192.168.0.1 dns
192.168.0.1 router address
i get the same results wired or wifi.
Did you mean to write 192.169.0.25??
The router is on 192.168.0.1, that would mean your ATV is on a different subnet to your router.
ATV's IP address should be 192.168.0.25 instead, so they are on the same subnet.

Why won't Apple TV connect with the servers?

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