Why won't application manager install

Just purchased Photoshop Elements & Premiere Elements 13 and installed OK but when opening the programme I get an erro message telling me to download Application Manager. Having done this and clicking the "run" option to set it up I get an error message saying it "failed to initialise" and to dowwnload Adobe Support Advisor which no longer exists - haen't a clue where to go from here - can anybody advise?

Hi,
The error message saying it "failed to initialize" appears when you try to install the products.
It might be possible that your products have downloaded correctly but you are not able to initialize set-up.exe.
Either the Setups(for PSE13 and PRE13) you have downloaded are corrupted or Adobe Application Manager on your machine is corrupted.
1.Try downloading the setups again from :
Adobe - Download free trial version Adobe Photoshop Elements 13 | Adobe
Adobe - Download free trial version Adobe Premiere Elements 13 | Adobe
2.If the problem still persists please download and update Adobe Application manager on your machine and then run Setup.exe
Adobe - Adobe Application Manager : For Windows : Adobe Application Manager
Please update with the results.
Thanks,
Shikha

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