Why won't book purchased from iTunes store completely download?

I pre-ordered the new Steve Jobs bio.  I ordered it off of my laptop.  I start reading it and notice Chapter 1 is missing.  I delete the book from my iPad, sync the iPad to the laptop, same problem.  I delete the book from my laptop and iPad.  I reorder a brand new book.  Same problem.  No chapter 1.  Any ideas on how to solve this?

Hi ArwynWales,
Thanks for visiting Apple Support Communities.
If you've noticed that iTunes Store purchases aren't downloading, the steps in this article may help:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
All the best,
Jeremy

Similar Messages

  • Why won't tracks purchased from itunes won't download

    Hi - I'm having difficulty downloading recently purchased music onto my machine
    Itunes won't do it.  Internet connection is good,
    Using XP,

    Hi ArwynWales,
    Thanks for visiting Apple Support Communities.
    If you've noticed that iTunes Store purchases aren't downloading, the steps in this article may help:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    All the best,
    Jeremy

  • Content purchased from iTunes store are downloaded but do not show up in library (iTunes 11) even after manual add

    Hi all,
    I upgraded to iTunes 11 recently and have now purchased some additional content from the iTunes store. The files have been downloaded but do not show up in my library. A search yields some results but I cannot access the songs in my library nor can I add them to 'up next' although the option is available from the search results menu.
    First thing I tried was to add them again manually but the problem persists. Any clues?
    Thanks and Best
    Frank

    OK, I found a solution. Here it goes, just in case anybody else comes across this issue:
    I deleted all the relevant entries from the iTunes Libary.xml AND iTunes Music Library.xml files (with iTunes closed, of course) and removed the files on the harddrive library structure to another location. I then restarted iTunes and added the album manually to my library again. In my case, I got iTunes to handle my library and the files were thus copied back to my old structure by the iTunes. To finish I reimported the album artwork and that was that.
    Hope that I won't encounter this issue with future purchases under iTunes11, this workaround IS a bit of a hassle!

  • HT1473 I am having an error on Purchase from ITunes Store in downloading a song with the rest of an album. It is the only song that did not download correctly and nothing works from downloading from already purchased it says (-err = 100000)

    Can Someone please help me understand why I just got scammed by Itunes for purchasing a song and not being able to download it because it autmatically makes me download it as the old file that I already purchased instead of rebuying it which is not working either.

    I'm very troubled by this issue because I have been purchasing music from the ITunes Store for years but the problem basically is that when I try to buy the one song again it says I have already purchased it so it automatically downloads it when I try to buy it again which continues the same problem and I tried to hide it from the purchase menu and that did not work i unhid it and the problem seems to continue can anyone kindly please help me figure out what I did wrong because I'm sure its ITunes Store's fault on this one.

  • Why won't my purchases from iTunes download to my mac pro.  I purchased them from my iPhone and iPad and they won't transfer automatically like they used to.  Is there a recent problem with this?

    Is there a problem with itunes today?  I purchased songs form itunes on my ipad and iphone and they didn't transfer to my macpro.  Even when I plug ipad into my mac they still won't download to mac.  There was no problem before today.   Thanks

    Yes, I think there is definitely something wrong with iTunes but I don't think it's happened this year - think it was the last update.  If I purchase anything using either my iphone or ipad it doesn't download on my imac.  Not every time just most.  Also, some of my album artwork is messed up.

  • HT1689 Why do I keep getting unable to purchase from iTunes Store try again later ?

    Why do I keep getting unable to purchase from iTunes Store try again later ?

    Hi Nanas12,
    Thanks for visiting Apple Support Communities.
    If you continue to see an "unable to purchase" message on the iTunes Store, I recommend the troubleshooting steps in this article:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Cheers,
    Jeremy

  • HT4623 Why do I keeping  "unable to purchase from iTunes Store now try later"

    Why do I keeping  "unable to purchase from iTunes Store now try later"

    Hi Nanas12,
    When troubleshooting iTunes Store connection issues, the following articles provide the best information:
    First, try signing out of your account in Settings > iTunes & App Store. Once signed out, go ahead and sign back in.
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/HT1311
    If the above did not resolve your issue, refer to the following:
    Can't connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    Troubleshoot issues on an iPhone, iPad, or iPod touch
    If you haven't been able to connect to the iTunes Store:
    - Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
              Note: Time Zone may list another city in your time zone.
    - Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
    - Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
              Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
    - Make sure that you have an active Internet connection. You can check the user guidefor your device for help with connecting to the Internet.
    - Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
    - Try resetting (turning off and then on again) your Wi-Fi router.
    - If the issue persists, try troubleshooting your Wi-Fi networks and connections.
    Thanks,
    Matt M.

  • Why can't I read books purchased from itunes on my macbook pro?

    I find it very upsetting that books purchased from itunes on a Macbook pro can not be read on a Macbook Pro.

    Many MacBook Pro users are professional authors, reseachers, teachers, ... and we need to manage large libraries of copy protected digital material (journals, book collections, protected imagery, ...) , which we directly reference and include (with citations) in our writing and analyses.
    Laptops and desktops are the only viable options in terms of screen real estate (multiple monitors needed), application availability (image analytics, serious statistics, real 2D and 3D modeling, ...) high speed storage attachment (the cloud can't handle many needs) and processing horse power. iPads and iPhones are a few generations away from being adequate for many such activities, which Apple had traditionally supported.
    This particular oversight by the  folks behind the Apple iTunes bookstore business, stands in stark contrast to what used to be our vision of the premier professional creative platfom. I find this deeply dissappointing and inconsiderate of our long term investment in apple technologies.
    Asking folks to simply abandon their investment in copy protected ebook material, purchased on iTunes, is just wrong.

  • When trying to make a purchase from itunes store, keep getting error code 42408.  anybody else?  know what that is?

    When trying to make a purchase from itunes store, I keep getting an error code, 42408.  I'm connected to the internet so I'm not sure why.  Anyone else?  What does this code mean?

    This alert is often the result of an issue with verifying your billing.
    Quit iTunes.
    Open iTunes.
    Test the issue.
    If it persists, sign in to store.apple.com using your iTunes account
    Click on Change account information
    Modify or remove your credit card information.
    Click Continue.
    Test the issue.

  • I accidentally deleted my music library from my old Mac and now I have a new Mac. Can i restore all my music somehow? Even though not all 10,000 songs were purchased from iTunes Store?

    Can i restore all my music somehow? Even though not all 10,000 songs were purchased from iTunes Store?
    Im so devastated and desperate to get my music back.
    I deleted my User Account from the old Laptop

    Unless you subscribe to iTunes Match , Apple does not keep a backup of your iTunes library.  Even then it is not the library as it exists on your computer, but some version of the media, and only media files, not playlists.  Even then not all media are definitely available since anything removed from the iTunes Store since you purchased it is not available for re-download.
    FAQ: Why iTunes Match Can Not Be Used as a Backup - https://discussions.apple.com/docs/DOC-4112
    Using Match as a backup for iTunes - https://discussions.apple.com/message/17039436#17039436
    In your case it sounds like you will have to obtain non iTunes purchases from their original source or a backup you may have made at some time in the past.

  • Trying to use music purchased from iTunes store with a home movie

    I am making a home movie for family use only in either iMovie or Final Cut Pro, but neither app will allow me to use music purchased from iTunes store. Why not? It's not a licensing issue b/c there is no distribution other than my family at a big birthday party. The music imports but acts as if it has no audio once the file is imported to either program. help!
    macbook   Mac OS X (10.4.6)  
    ibook   Mac OS X (10.4.6)  

    Put the purchased songs into a playlist. Set iTunes burning options to burn AUDIO CDs. Burn the playlist to an audio CD (you can use a CD-RW if you don't want to waste a blank). After it is done, reimport the tracks off the CD. Now use the reimported versions in iMovie or FCP and they should work fine now.
    Patrick

  • How can I transfer some songs from my ipod to my itunes library although they are not purchased from itunes store?

    How can I transfer some songs from my ipod to my itunes library although they are not purchased from itunes store?

    By using one of third-party programs discussed in this previous discussion:
    Best iPod to PC

  • How do I authorize my new PC to purchase from itunes store? (it says go to Store menu and choose Authorize Computer but i don't see that option anywhere)

    How do I authorize my new PC to purchase from itunes store? It prompts me to go to STORE menu, then choose Authorize this Computer (which i don't see anywhere) or Advanced (which I don't see anywhere).

    There's a couple of ways to get through to the authorisation controls in the 11.0.x versions.
    The control is still in the Store menu, but first (if you're using iTunes versions 11.0.x) you might need to bring up the menu bar to see the Store menu.
    If you're using 11.0.x, click on the wee boxy icon up in the top-left corner of your iTunes to see the "Show Menu Bar" control, as per the following screenshot:
    Then you'll find the control in the Store menu:
    Alternatively, if you don't want to bring up the menu bar, it's still possible to get into the authorise controls via nested menus accessible from the wee boxy icon. Here's a screenshot of where to find them:

  • I did an update and only only the music purchased from itunes store is there all the cds I burned to it are gone. Tried syncing ipod but it says it will wipe all content. How do I get all my music back. gone from over 6000 songs to 250?

    I did an update and only only the music purchased from itunes store is there all the cds I burned to it are gone. Tried syncing ipod but it says it will wipe all content. How do I get all my music back. gone from over 6000 songs to 250?

    See Empty/corrupt iTunes library after upgrade/crash.
    tt2

  • The songs I purchased from Itunes store and was downloaded to my computer were erased. How do I recover these songs?

    I have purchased about 30 songs from Itunes store and downloaded on my PC.  Had it for a few weeks.  When PING was introduced and was downloaded to my system, all the songs I purchased were obliterated.  How can I retrieve these so I can download these songs to my Iphone that I just recently purchased?  Please advise. Thank you.

    Hi, Thank you for the help.  I downloaded the new ITunes 10.1 as instructed.  I found the Old Itunes library folder.  But when I tried to import it to my current Itunes library, it gives an error message:
                   "The file "iTunes Library 2011-03-22.it" cannot be imported because it does not appear to be a valid exported file."
    I don't know how  else I can import the songs from this old library to the current Itunes library.  Please advise.

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