Why won't Creative Cloud download? It just hangs. No error message, nothing.

I am using a Macbook Air OSX version 10.8.5.
I paid for the monthly CC package and this is really annoying - I've lost a month on this. Can anyone advise how to get this fixed, or should I ask for a refund?
Thanks

http://forums.adobe.com/message/5567468#5567468#5567468

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