Why won't creative cloud download?

I am a freelance artist, and my company upgraded to the creative cloud and sent me the "invite" to download and upgrade, but I can't download. It sends me to the page saying it should be downloading but it doesn't do anything, even if I click on retry. He

try below steps
Navigate to
MAC HD/Library/Application Support/Adobe
Delete Adobe Application Manager and OOBE
Navigate to
Finder/Applications/Utilities.
Delete Adobe Application Manager
Run CC Cleaner tool
Remove Adobe Application Manager ( do not choose the option clean all)
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Download and install Adobe Application Manager
Adobe - Adobe Application Manager : For Macintosh : Adobe Application Manager : Thank You
Once it installed, launch Adobe Application Manager it will update to Creative Cloud desktop.
Check if it is working.

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Why won't Creative Cloud download? It just hangs. No error message, nothing.

I am using a Macbook Air OSX version 10.8.5.
I paid for the monthly CC package and this is really annoying - I've lost a month on this. Can anyone advise how to get this fixed, or should I ask for a refund?
Thanks

http://forums.adobe.com/message/5567468#5567468#5567468

Why won't creative cloud setup install?

every time i try to install it, the board loads up a 10th of a way and then fades away.
what is the issue?

Hi kinoe,
Please refer to the help document below to fix the issue:
Troubleshoot Creative Cloud download and install issues
Regards,
Sheena

Why won't Creative Cloud load and open properly?

I have installed creative cloud on my desktop but when I open the application it looks like it is going to load but never does. I am left with an empty window and a timer icon rotating. I am not being impatient- it never loads! It did this previously so I uninstalled everything and re-downloaded. Please help!
Thought I'd add eventually the timer disappears and the window turns black. .

App doesn't open | Progress wheel spins continually

Why wont my creative cloud download my free trial for photoshop???

Will install the freebies but will not download my trial of photoshop! Am i doing something wrong??

Hi Kukkaf,
Welcome to Adobe Forum,
You can try this :
Please rename OOBE to OOBEE.OLD Folder from the following location
location in Window C:\Program Files (x86)\Common Files\Adobe
location in Mac: library>.application support>>Adobe>> OOBE
After renaming the OOBE folder please uninstall Adobe creative cloud from the cleaner tool and re-installed the product from from www.creative.adobe.com/apps
PS: Please uninstall Creative cloud connection if you see in Cleaner tool.
As the above discusson also mentions renamimg, Please disable the firewall of the system & network & then retry.
You can also refer this link for more input: http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation- download.html
Incase the error still persists, then the next best step would be to review your installation logs to determine the exact point of failure.
Please see Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5 -cs5.html for information on how to locate and interpret the
installation log files.
Please feel free to inbox log file privately.
Regards,
Rajshree

Why won't Creative Cloud update past 43%? It gives error code 1. Contact Customer Support. Good Luck!

I have a fully paid Creative Cloud membership. but when I click on Creative Cloud it says an update is available. When I click to get the update it starts, then stops at 43% and I get Error Code 1. Contact Customer Support and when I click on that I am sent in an unending circle with never any option to get chat, or phone support!! There is apparently no way to reach real support or to get Creative Cloud to update normally. What a terrible lack of customer service!

A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Why won't creative cloud desktop app mac open?

All my apps work, but the desktop app will not open. Using Mavericks 10.9.5. Any ideas?

Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

Why did my Creative cloud desktop app stop working!

Why did my Creative cloud desktop app stop working! Ask me to remove and install it with a new download only for that to not fix or work! Sending me around in circles! Very frustrating and annoying!

Not sure on the error message! OS yosomvite 10.10.3.
my Desktop cloud stopped working, and error messages asked me to re-install it, after uninstalling the original one. The new download loads and gets to half way before disappearing ad nothing happening? back to square one. Tried re-starting and re downloading = same...... .
help....

Creative Cloud downloading error

I see that 4 updates are available for some of the softwares in the CC suite but am unable to link to the CC server. Does anyone know why I get such error message? Am unable to see any apps in the Creative Cloud window in the menu bar. I have all the soft of the CC suite but can't do any update. I have tried uninstalled the CC app, thrown the OOBE content from the Adobe folder in the Applications support directory, restarted my computer before reinstalling the CC application, but the same message remains and am still unable to perforn any update of the CC softwares.
Many thanks in advance,
BeJeff

Thanks Jeff for your email,
Please find attached a JPG file showing the mean error. Also please note that am using a Mac Pro with OSX 10.8.5.
As mentioned, I see on my Mac that 4 updates are available for some of the softwares in the CC suite but am unable to link to the CC server. Am also unable to see any apps in the Creative Cloud window in the menu bar. Twice, I have uninstalled the CC app, thrown the OOBE content from the Adobe folder in the Applications support directory, restarted my computer before reinstalling the CC application, but the same message remains and am still unable to perforn any update of the CC softwares.
Many thanks in advance for your help and talk to you soon!
BeJeff
Le 2013-10-04 à 17:38, Jeff A Wright <[email protected]> a écrit :
Re: Creative Cloud downloading error
created by Jeff A Wright in Downloading, Installing, Setting Up - View the full discussion
BeJeff which error message are you receiving exactly? Also which operating system are you using?
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Why won't elements 12 download raw files from Nikon D810?

Why won't elements 12 download raw files from Nikon D810? I got a message saying that the camera model is not supported by installed version of camera raw. How do I fix it?

mydogmaksim
Photoshop Elements questions should be posted in the Adobe Photoshop Elements Forum. Somehow your thread got posted in the Adobe Premiere Elements Forum (video editing).
You can re-post your thread in the Adobe Photoshop Elements Forum or wait for a moderator here to see your thread here and move it from here to there.
My opinion on this....from the Photoshop Elements perspective...
Nikon D810 is supported by Camera Raw 8.6 and higher (latest version of Camera Raw is 8.7)
http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html
At the same time, the Camera Raw version needs to be supported by the Photoshop Elements version.
Photoshop Elements 12 appears to support Camera Raw up to 8.5 which does not support the Nikon D810.
Camera Raw-compatible Adobe applications
Solution...
a. switch to Photoshop Elements 13 (comes with Camera Raw 8.6 and can be updated to 8.7).
b. use the DNG Converter in Photoshop Elements 12
ATR

Why would my creative cloud trial not run on a mac?

I have downloaded the trial and done the troubleshooting recommendations but when i have downloaded my trial and open my download assistant about half way through my installation abox appears saying that a file could not be found, I have tried it mutliple times but it will still not run. I have mountain lion if that effects anything?

hi i do not have a home/library/logs folder as it is a mac?
Date: Mon, 29 Oct 2012 05:51:57 -0600
From: [email protected]
To: [email protected]
Subject: why would my creative cloud trial not run on a mac?
    Re: why would my creative cloud trial not run on a mac?
    created by Amit Batra in Adobe Creative Cloud - View the full discussion
We officially support Mountain Lion, so that shouldn’t be the issue. Can you please do the following: Please place a blank file named asu.trace in $HOME/Library/Logs folderLaunch Adobe Application Manager and initiate the download/install of any application that you expect to failAfter the failure, send us the following files as e-mail attachments (abatra AT adobe.com):
$HOME/Library/Logs/PDApp.log$HOME/Library/Logs/AdobeDownload/DLM.log$HOME/Library/Logs/Ado beDownload/DLM_Native.log
     Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at http://forums.adobe.com/message/4807625#4807625
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     Start a new discussion in Adobe Creative Cloud by email or at Adobe Community
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OSX Mountain Lion, Link to Creative Cloud Download wont open

am running OSX mountain lion, today the creative cloud app had an exclamation mark on it and said to uniinstal and reinstall a fresh version of creative cloud, i uninstalled it, however i cant seem to be able to download the new app, as the link to the download is broken.
Please help.

Hi Nuneeto,
Please login to www.creative.adobe.com go to tab 'download center'.
You will see an app named 'Creative Cloud' download and then install it.
If you still get the same problem I would suggest you to try a different browser like chrome or firefox etc.
Thanks
Kapil

Why won't photoshop elements download for me

why won't photoshop elements download for me

clear your adobe.com cookies or
try a different browser or
download from prodesigntools.com if you follow all 7 steps: http://prodesigntools.com/tag/ddl
and activate with your serial.
if you have a problem dl'g, you didn't follow all 7 steps. the most common error involves failing to meticulously follow steps 1,2 and/or 3 (which adds a cookie to your system enabling you to download the correct version from adobe.com).

Creative cloud download stops at 42%

Hi
can anybody help me ?
creative cloud downloads stops at 42%, extracting and shows error Installation (7)
OSX10.9.2
maybe someone has a tip ?

Hi Misstepisto,
Go to C:/program files(x86)/Adobe/Adobe Help ,
Move this folder on the desktop ,
Run the installation again for the software, once installation gets complete, check the adobe help is working fine.
You can refer to http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html for help.
Thanks!
Eshant

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Why won't creative cloud download?

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