Why won't elements 13 open?

I bought photoshop elements 13 today and after HOURS of trying to get it to install it worked and everything. After it was done it said ready for use. So, I went to open the program and it asked me to sign into my adobe ID and says its required to activate the software. I login and accept the terms then all the boxes go away and I try again to open the program and every time the login to adobe ID comes up. I've gone through the process about 20 times and I've restarted my computer. I don't know what I'm doing wrong.
Has anyone else had this problem??
What can I do to fix it?
Thanks 

Hi,
Please give a try to steps mentioned on Registering, logging in, account management and see if it works.
Regards
Kishan

Similar Messages

  • Why won't Elements 10 accept my password when it did before?

    I have tried numerous times to put in the password when opening Elements 10.  It would not accept it.  so I decided to get a new password.  In filling out the outline they want you to click yes on the Personal URL.  Meaning I assume that you put your pictures on the wed for others.  I do not want this. Am I not understanding that.    [email protected]

    Double post.
    Please see:
    Why won't Elements 10 accept my password when it dd before

  • Why won't files open in Camera Raw from Bridge?

    I am trying to open files in Camera raw from Bridge but get the following message.
    "Bridge's parent application is not active."
    Both Bridge and CS5 are open and I have opened camera raw previously.
    Any suggestions.
    Cheers

    Ah this is just because I haven't fully updated my bridge yet, but the solution still works fine
    Date: Mon, 10 Oct 2011 13:25:37 -0600
    From: [email protected]
    To: [email protected]
    Subject: Why won't files open in Camera Raw from Bridge?
        Re: Why won't files open in Camera Raw from Bridge?
        created by Noel Carboni in Adobe Camera Raw - View the full discussion
    The video shows replacing a current DLL file with one from last year - the key issue being that the files found in the Bridge and Photoshop folders are DIFFERENT. Why would this be?  I checked a PS CS5.1 installation myself and the files are already the same. Is there an illegitimate copy of Photoshop being used or something, causing these files to differ? -Noel
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/3963527#3963527
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/3963527#3963527. In the Actions box on the right, click the Stop Email Notifications link.
         Start a new discussion in Adobe Camera Raw by email or at Adobe Forums
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • Why won't Elements 5 run?

    Why won't Elements 5 run on my Win 7 Pro machine?  When this custom machine was  first set up, all the programs running on my prior Dell Win XP machine were installed on this machine, including Elements 5.
    Recently, my hard drive crashed and the mfg couldn't install most of the programs I had, including Elements 5. I still had the original disk and installed the program. It went through the installation and put a shortcut on my desktop. Unfortunately, when I clicked on the short cut, nothing happened. I went to the location of the the executable file and clicked on it. Same thing.
    I went to my tech support company and they helped me uninstall the program and we "repaired" the program but it still wouldn't run. We reinstalled from the CD and it still wouldn't run.
    Is there anyway, I can get my program to run? If it comes down to having to purchase a new program, I'll just use the Windows photo program. I think whatever is going on is lousy!

    Did you try right clicking and run as administrator?
    You could also try setting up a new user account an see if it will run from there.
    I'm running  version 5 on one machine with W7 Pro 64 bit with no problems.

  • After connecting to Internet, clicking Mail icon, why won't Mail open?

    After connecting to internet,clicking Mail Icon, why won't Mail open?

    Try opening Mail from the Applications folder. Your Dock icon may be damaged.

  • Why won't files open or save in email

    I have been trying to open some important files that were emailed and they won't open.  I am getting the blue and white pop up asking if I want to open or save and it won't let me do either.  It did this the other day and somehow I finally got it open after shutting down the computer.  Tried that this time and it won't work.  Tried uninstalling and reinstalling adobe.  It did not work.  There is also an online website I use to complete and upload PDF file documents and it won't work either.  What has happened?  How do I fix?

    Ah this is just because I haven't fully updated my bridge yet, but the solution still works fine
    Date: Mon, 10 Oct 2011 13:25:37 -0600
    From: [email protected]
    To: [email protected]
    Subject: Why won't files open in Camera Raw from Bridge?
        Re: Why won't files open in Camera Raw from Bridge?
        created by Noel Carboni in Adobe Camera Raw - View the full discussion
    The video shows replacing a current DLL file with one from last year - the key issue being that the files found in the Bridge and Photoshop folders are DIFFERENT. Why would this be?  I checked a PS CS5.1 installation myself and the files are already the same. Is there an illegitimate copy of Photoshop being used or something, causing these files to differ? -Noel
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/3963527#3963527
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/3963527#3963527. In the Actions box on the right, click the Stop Email Notifications link.
         Start a new discussion in Adobe Camera Raw by email or at Adobe Forums
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • Why won't files open in the space that the application is assigned to?

    I have applications assigned to specific spaces, however, if I am in space 2 and I click to open an Adobe Illustrator (assiged to space 3) file, spaces will send me to space 3 but the file window will open in space 2 (where I was). I have to use F8 to view the spaces and drag it over to the assigend sapce. If i try to work on it in spaces 2 (where it opened) my pallets are blank. Any ideas?

    Ah this is just because I haven't fully updated my bridge yet, but the solution still works fine
    Date: Mon, 10 Oct 2011 13:25:37 -0600
    From: [email protected]
    To: [email protected]
    Subject: Why won't files open in Camera Raw from Bridge?
        Re: Why won't files open in Camera Raw from Bridge?
        created by Noel Carboni in Adobe Camera Raw - View the full discussion
    The video shows replacing a current DLL file with one from last year - the key issue being that the files found in the Bridge and Photoshop folders are DIFFERENT. Why would this be?  I checked a PS CS5.1 installation myself and the files are already the same. Is there an illegitimate copy of Photoshop being used or something, causing these files to differ? -Noel
         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/3963527#3963527
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/3963527#3963527. In the Actions box on the right, click the Stop Email Notifications link.
         Start a new discussion in Adobe Camera Raw by email or at Adobe Forums
      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

  • Why won't elements 12 download raw files from Nikon D810?

    Why won't elements 12 download raw files from Nikon D810?  I got a message saying that the camera model is not supported by installed version of camera raw.  How do I fix it?

    mydogmaksim
    Photoshop Elements questions should be posted in the Adobe Photoshop Elements Forum. Somehow your thread got posted in the Adobe Premiere Elements Forum (video editing).
    You can re-post your thread in the Adobe Photoshop Elements Forum or wait for a moderator here to see your thread here and move it from here to there.
    My opinion on this....from the Photoshop Elements perspective...
    Nikon D810 is supported by Camera Raw 8.6 and higher (latest version of Camera Raw is 8.7)
    http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html
    At the same time, the Camera Raw version needs to be supported by the Photoshop Elements version.
    Photoshop Elements 12 appears to support Camera Raw up to 8.5 which does not support the Nikon D810.
    Camera Raw-compatible Adobe applications
    Solution...
    a. switch to Photoshop Elements 13 (comes with Camera Raw 8.6 and can be updated to 8.7).
    b. use the DNG Converter in Photoshop Elements 12
    ATR

  • TS3927 Why won't itunes open after latest update?

    Why won't itunes open after the latest update?

    See iTunes launch errors caused by iAdCore.dll.
    Review the rest of the user tip if required.
    tt2

  • Why won't elements accept my youtube credentials?

    Why won't elements accept my youtube credentials?

      There have been problems with sites such as YouTube, Smugmug and Facebook.
    Unfortunately Adobe is behind the curve when it comes to social networking.
    My advice is to upload directly until Adobe can guarantee reliability.
     

  • Why won't Adobe open a Pdf? Why do I pay for a service that will not open a pdf?

    Why won't Adobe open a Pdf? Why do I pay for a service that will not open a pdf?

    Maybe you could supply us with more details about what exactly you are doing, how you are doing and what you are using to do it.
    The reason I say this is because you are in the forum for Adobe Reader which is a FREE application and not a service.

  • Why won't iCal open when I click on the icon in the dock? I had no problem with it yesterday.

    Why won't iCal open when I click on the icon in the dock? I had no problem with it yesterday.

    Care to share which OS version you are using as well as which iTunes version?

  • Why won't mail open when click on icon?

    why won't my mail open when I click on icon but other users can open theirs?

    Howdy lpedvm23,
    If Safari is not opening any window when you click the icon, I would use these troubleshooting steps from the following article:
    If Safari can’t open a window - Safari Help
    If you can’t open Safari or a new Safari window, try these suggestions.
    Use the latest version of Safari and OS X. To check for a Safari update, choose Apple menu > App Store, then click Updates. For more information, see Keep your Mac up to date.
    Check your startup disk using Disk Utility.
    If the other suggestions don’t help, try reinstalling OS X.
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • Why won't iMac open the cd it just created?

    My intel iMac (07 build) won't play/ open the cd I just burned on it. !
    Older cds I created DO open, just fine.  Why won't this new one open? It is a cd-r.
    Does this mean that the burn did not happen? I have burned a cd-r, cd rw, and dvd - none of them will open.
    iI need to send a cd of my artwork to a gallery to be juried. If I can't open the cd on my iMac, will the galley be able to open it?   In other words - did I burn a cd and my iMac is just acting up?  Or did I NOT burn a cd, and my iMac is acting up?
    The message I get when I try to open the new cd is...." there is a problem. The Media is not supported" 
    and the iDVD icon shows up on the desktop.
    This is day two of my trying to figure this problem out  - can anyone help me?
    Thanks,
    artdough

    Use a drive cleaner to clean your superdrive.  See if that works.  If it does, use it every 3 months or so if you do a lot of burning. 

  • Why won't msword open on my macpro says it is not supported and the operating system is OS x

    Why won't MS word open on my MacPro.  Operating system is OS X (OS 10.6.8) and computer tells me the application is not supported?

    Are you sure you're running 10.6.8 and not Lion (10.7)? That sounds like what happens when you try to launch a Motorola (G4/G5) app on an Intel system running Lion since they removed the emulation layer.

  • Why won't Elements 6 open RAW files

       I just purchased a new Canon 50D camera and 6 won't open my RAW files.   Been working fine with my old Canon Rebel.  Can't find any update.  Do I need to get Elements 8????

    The latest compatible camera raw update for PSE6 is Camera Raw 5.6.
    Looks like it does not support the Canon 50D camera. But the latest carera raw plug-ins support this camera but these are only compatible with PSE8. So you will have to upgrade to PSE8 for this.

Maybe you are looking for