Why won't files open or save in email

I have been trying to open some important files that were emailed and they won't open.  I am getting the blue and white pop up asking if I want to open or save and it won't let me do either.  It did this the other day and somehow I finally got it open after shutting down the computer.  Tried that this time and it won't work.  Tried uninstalling and reinstalling adobe.  It did not work.  There is also an online website I use to complete and upload PDF file documents and it won't work either.  What has happened?  How do I fix?

Ah this is just because I haven't fully updated my bridge yet, but the solution still works fine
Date: Mon, 10 Oct 2011 13:25:37 -0600
From: [email protected]
To: [email protected]
Subject: Why won't files open in Camera Raw from Bridge?
    Re: Why won't files open in Camera Raw from Bridge?
    created by Noel Carboni in Adobe Camera Raw - View the full discussion
The video shows replacing a current DLL file with one from last year - the key issue being that the files found in the Bridge and Photoshop folders are DIFFERENT. Why would this be?  I checked a PS CS5.1 installation myself and the files are already the same. Is there an illegitimate copy of Photoshop being used or something, causing these files to differ? -Noel
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    Date: Mon, 10 Oct 2011 13:25:37 -0600
    From: [email protected]
    To: [email protected]
    Subject: Why won't files open in Camera Raw from Bridge?
        Re: Why won't files open in Camera Raw from Bridge?
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         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/3963527#3963527
         To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/3963527#3963527. In the Actions box on the right, click the Stop Email Notifications link.
         Start a new discussion in Adobe Camera Raw by email or at Adobe Forums
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