Why won't HP make an official response to concerns voiced here?

They must think that giving free advice here would cut into their profit margins; which are huge when you consider the cost of ink cartridges.
People here have spent good money to buy HP printers, which now don't work as advertised.  Often the solution is fairly simple but is so elusive that you need the patience of Job to navigate the HP "Help" pages to actually find it.
If someone here asks a question, man up and provide an actual answer.
Come on HP, give back some of that investment that we've given to you.  Your intransigience has cost you many future customers.  All we ask here is to use a product tht actually works as it should.

This is a peer to peer support forum, not a link to HP support.  See here for information on this forum, or see here for how to Contact HP Support.
Bob Headrick,  HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

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