Why won't HP Officejet 6700 recognize Word Perfect envelope format

Question

Purchased 6700 to replace 7210 and 7300. Using Think Pad and XP OS. I wrote a business letter on Executive size with the recepient's address in standard way. Word Perfect allows for a return address to appear or not, I chose to appear.
Result was recepient addess printed in default mode a bit too close to left edge and a bit to high, but no return address  at all. I tried to modify the placement of recepient address over about .5" over and a bit further from the top, that worked but it stilll wasn't great but moving it further resulting in a kind of vertical stream as if the default right edge setting clipped the address.

Answer 1

Within word perfect can you set a custom address that properly aligns things for each envelope?
To create a custom address format
1.  In the Format address dialog box, click Custom.
2.  In the Format (arrange fields) box, position the cursor to insert an address field.
3.  In the Fields list box, click a field, and click Insert.  
http://corel.force.com/index/articles/en_US/Master_Article/Creating-and-Modifying-Envelopes-in-WordP...
I was an HP employee
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