Why won't I receive text messages from my sister's phone?
I recently upgraded to the new Samsung Galaxy s5 and I won't receive text messages from my sister who has a iPhone 5S.
epaz831,
We want you to be able to receive all your text messages! Did you previously have an iPhone? If so, unregister your iPhone from iMessages here... http://bit.ly/1hwkr1J Let us know if this helps.
LindseyT_VZW
Follow us on Twitter @VZWSupport
Similar Messages
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Why can't I receive text messages from other iphone users after upgrading to iOS 8?
Why can't I receive text messages from other iphone users after upgrading to iOS 8?
Hey DebC2001,
Thanks for the question. After reviewing your post, it sounds like you are having trouble with iMessage. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
iOS: Troubleshooting Messages
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
Why can't I receive text messages from certain phone numbers?
I cannot receive a text message from one particular number. We have both checked our phones to make sure we had not blocked each other, which we didn't. She also is a verizon customer but has an android while I have the iphone. She can receive my texts but I cannot receive her reply.
Hi Coggin. Sounds like you and your friend started in the right direction to find out why her messages aren't getting to you. Budone has a great suggestion to make sure she doesn't have your number stored with a 1 in front. That can actually cause the Android phone to have trouble sending the message to your number correctly. Since you are able to send with everyone including her and she is having trouble sending to you, that tells me it's more likely something we need to look at on her end. Is she getting any error message? Are you the only one she has trouble sending to? Has she ever been able to send you a text before? If she has, when's the last time it worked? Is she using any third party messaging applications from the market? I know that's a lot of questions, but they'll help me get you up and running with the answers.
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JenniferH_VZW
Please follow us on Twitter @vzwsupport -
Why am I no longer able to send or receive text messages from my Droid RAZR MAXX HD?
Why am I no longer able to send or receive text messages from my Droid RAZR MAXX HD?
@slotjan49
I want to ensure you're able to stay connected using your Motorola Droid Razr Maxx HD! When did this problem begin? In what zip code are you experiencing this? Do you get an error message when attempting to send a text? Are you using a downloaded text messaging application or are you using the preinstalled text messaging application?
Please try removing and reinserting the SIM Card http://vz.to/1jxFQVZ and retesting. Please let me know so that I can further assist. Thanks!
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Why can't I recieve text messages from an iphone while I'm on a phone call
When I'm on a phone call on my IPhone5s I can not receive text message from other IPhones. Why is this and is there a way that I can fix it. Nor can I send I messages or picture text.
That is a limitation of 4g networks, you cannot use data and talk at the same time except for few networks (I think AT&T)
Unless you have the new iPhone 6, which supports enhanced LTE which will allow talk and data over 4g networks.
This problem exists with many other phones as well by the way. -
I have spent hours on the phone with Apple and AT&T. I went thought reset, on/off, etc, etc with both companies to no avail. Each company pointed fingers at the other....as being the source of the problem.
Problems: Suddenly ALL incoming calls were going directly to VM with no signal I missed calls and/or had VM. I was also unable to receive all Text Messages...Oddly, I could send text messages to anyone (even non-apple users but I could not receive their responses)........then I when I got home I started receiving text messages from other apples users ONLY. I assume now - iMessage kicked in and I could text (send/receive) other iPhone/iPad/iTouch users ONLY. ....yes, I could still (send) text messages to my husband's blackberry (he received my messages fine) but my phone would NOT receive his text respones.
Finally, I googled the problem and found this community where other people have had the exact same problems! One person said he "turned off 3 G" which was the solution for him....so I did the same and VIOLA! My problem solved! Nevermind the fact that I pay for 3G and cannot use it....so here's my question, if 3G is the problem on my phone is this an APPLE issue or a NETWORK problem? Do I purchase a new phone and slip in my same SIM card and hope the same does not occur or do I get a whole new SIM card and phone? What is the long term resolution to this problem?
I am happy however to find that my problem is NOT an isolated incident and wish Apple or AT&T had told me this is not so uncommon because I thought (based on the baffled response from Apple) that this has never occurred before. Where is Steve Jobs when we need him?jsavage9621,
It pains me to hear about your experience with the Home Phone Connect. This device usually works seamlessly and is a great alternative to a landline phone. It sounds like we've done our fair share of work on your account here. I'm going to go ahead and send you a Private Message so that we can access your account and review any open tickets for you. I look forward to speaking with you.
TrevorC_VZW
Follow us on Twitter @VZWSupport -
LG Revolution not receiving text messages from iphone user
I am not receiving text messages from iphone user, sporatically. The messages are showing as reveived on Verizon website in usage detail, but not being received on my phone.
This issue needs fixed asap! I have a few suggestions that should help you get this resolved. If they are showing up in the usage details, that means they are hitting the Verizon network, but for some reason they are not showing up on the phone. I recommend clearing the cache from your messaging/text messaging programs. Go to settings> applications> manage apps> all> Messaging/Text Messaging> Force Stop/Clear Cache/Clear Data. Erase the old text threads that you have saved and retry.
If that doesn't work, please let us know the following:
1) Do they come in delayed or not at all?
2) Do you have any 3rd party messaging apps installed?
3) Do they have any problems receiving messages from you?
4) When they're sending messages, are they directly to you, or do you have this problem when the iPhone user sends to a group of people?
Thanks for the additional info! I'm sure we can find a fix.
Regards,
MikeS_VZW
Follow us on Twitter @VZWSupport -
I CAN NOT RECEIVE TEXT MESSAGES FROM PEOPLE USING IMESSAGE
On an iPhone your iMessages will go to your phone number.
You can select another email to use on iPod or iPad.
Go to settings
Messages
Send and receive
Check your phone number and uncheck the common Apple ID you share so your messages will not go to other devices. -
I recently switched from my iphone to a samsung Galaxy S4, trading in my iphone. I now can not send/receive text messages from any iphones to my galaxy S4. Since I traded the iphone in, I can't access it to make any changes. Any ideas?
http://support.apple.com/kb/TS5185
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Ever since I enabled iMessage on my Mac Airbook, I can no longer receive text messages from the iMessage people on my iPhone, only on my iMessage now!! How do I get the messages to reach both iMessage and iPhone??
We are suffering very similar issues when communicating from my iphone to a friend who has both iphone and iPad enabled.
As long as I reply to an existing text chain, then it is visible on the target iphone. If I SMS the phone number, it gets routed to the IPAD!! And NO, I should not have to disable imessage when I want to send an SMS!! -
I cannot receive text messages on my new samsung phone from any of my old iphone contacts. I was told that I need to close my icloud in order to fix this problem but i can't find a way to close my icloud account. Help...
You can try changing the password for the Apple ID you were using for iMessage on your iPhone by going to https://iforgot.apple.com. If that doesn't help, you'll have to contact Apple support for assistance: http://www.apple.com/support/contact/.
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Can't receive text messages from other iphone users but can receive them from non-iphone users
I had to recently reinstall mavericks to my MacBook and suddenly I haven't been able to receive text messages from iphone users on my iphone. I can send them but not receive them. Recently I was able to receive a text from an iphone user who turned off his imessages before he texted me. That came through. Of course, this would be difficult to ask every iphone user i know to turn off imessages in order text me. I've also tried to turn off my imessage on my macbook, iphone and ipad and still can't receive them. Lastly, I've also tried resetting my networking settings and that didn't help either. Any suggestions???
I am having the same problem minus the fact that I don't have a Mac computer I just can't receive any messages from iPhone users and I can't turn my iMessage back on at all it keeps just turning it off every time I try to turn it on. any help would be greatly appreciated.
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I cant receive text messages from iPhone users to my android phone
I recently purchased a Samsung Galaxy S5 after owning an iPhone 4s. All my contacts transferred but now I can't receive text messages from iPhone users to my android device. I read that I have to make sure that my Apple id is totally deleted. How do I do that?
See this from Apple Deactivating iMessage - Apple Support
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I can't send or receive text messages from non iphone users
I can't send or receive text messages from non iphone users
Under Settings - Messages, do it state Sens SMS ON? Should be (this applies to imessage but just in case).
Same area, MMS Messaging is on? Should be.
If all else fails, go into Settings General Reset - Reset Network Settings (this will lose WiFi info but fixes a lot of messaging errors). -
I can send, but I can't receive texts messages from just one person
I can send, but I can't receive texts messages from just one person.....thanks
Hello railenemarie16, let's solve this mystery together! Have you tried deleting your contact from her device and then re-adding? Also, have her send you a message manually instead of from the saved contact. Did you have an iPhone previously before the Note 3 and used iMessage? Keep us posted!
WiltonA_VZW
VZW Support
Follow us on twitter @VZW Support
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