Why won't imessage send messages from my phone number? It jut uses my email address.

Why won't I message send messages from my number? It keeps using my email address. I have signed in and out of my apple id several times but no luck, I have also restored my phone. Imessage says it is waiting for activation could this be the problem?

Hi there,
You may want to take a troubleshooting steps found in the article below.
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
-Griff W.

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Hi smellymellly,
On your Mac open the Messages app, click on Preferences>Accounts>Start New Conversations From:
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IMesssage has stopped using my cell phone number and is only showing email addresses -- in other words, when I text, it is showing up as coming from an email address, even when i use my phone. Laptop

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Update for daveeede, amcelwee08, kirbalo, and everyone else who may have this problem:
I'm now able to send photos through iMessage to my contacts (both iPhone and non-iPhone users). It started working Friday night (April 19) when I went out; I was in a part of my city that I usually don't go to. I found a picture on Facebook that I wanted to share, so I tried sending it to someone with an iPhone 4S. Surprisingly, the photo went through on 4G LTE (the person I sent the picture to replied back). To see if this was temporary, I sent another photo the next day to the same person and to an old phone of mine through iMessage, but this time, I was using my home's wi-fi connection. The photo was received in about 10 seconds. I have yet to try if I can send photos through iMessage on my Mac.
I did not play with any messaging settings, but here are three things that I did leading up to Friday night (the night it started working):
1) My old phone was a Samsung Mystic that had access to my Facebook account through ATT Social Net. I checked my Facebook settings and noticed that it was still connected to my account though ATT Social Net ended late last year. I removed it from my account.
2) Those of you who have Facebook Mobile activated on your phones (text alerts for Facebook notifications), try disabling it by replying 'STOP' 326-65 or whatever number that informed you that text alerts is activated. Think of any other services that send you text alerts frequently. Try disabling some or all for a few hours then try sending a photo.
3) I went to the official Apple support site on my phone, tapped on "Phone, Messages, and Cellular Data," tapped on "SMS, MMS, or iMessage not working as expected," tapped on the first option to send my phone's serial number and system information, and then entered my phone number (you can use email also) on the "iOS Diagnostics" window. A bar stating that it was getting information on the health of my phone popped up. I received a text message within a few minutes that gave me instructions on what to do next; I think I entered a verification code on the "iOS Diagnostics" window. Unfortunately, chat and phone help has a fee unless your phone is still under warranty. Thus, I couldn't get in contact with support. However, this was the last thing I did. I'm not sure, but perhaps sending information of my phone to Apple helped? Here's the site I went to:
https://getsupport.apple.com/Issues.action
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I have an iPhone 5s and my sister has an iPhone 5c. She told me that my phone was sending her imessages from my email. When I go to change it to my phone number only it has it as a grayed out (will not let me select it). I turned iMessages off and then turned it back on and it still wouldn't so I tried it one more time now I get a "waiting for activation..." under my iMessage switched on. I tried turning it off, hard resetting and then turning it back on but when I go to sign in it says "server couldnt not be reached. try again" and it says that each time i try to sign in.
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Associate your mobile number with your Apple ID, if you haven't already done so.
Sign out of iMessage on the Mac:
          Messages ▹ Preferences ▹ Accounts ▹ Sign out
and on the iPhone:
          Settings ▹ Messages ▹ Send & Receive ▹ Apple ID ▹ Sign out
Then, on the phone, tap
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Sign back into iMessage on both devices and test. If there's no change, you may have to wait for a change in network conditions.
Credit for this solution to ASC member SmittyLove and to Glenn Fleishman of tidbits.com.

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Hello therealdeal333,
Thank you for participating in the Apple Support Communities.
It sounds like you're only able to send iMessages using your Apple ID (email address) on your iPhone. If you're not able to send iMessages using your phone number, first try signing out of iMessage and FaceTime on your iPhone:
Go to Settings > Messages > Send & Receive, tap your Apple ID, then tap Sign Out.
Go to Settings > FaceTime, tap your Apple ID, then tap Sign Out.
If you send iMessages from other devices (such as a Mac or iPad), sign out of those as well.
Then sign back in on your iPhone:
On your iPhone first, sign back in to iMessage and Facetime.
Sign back in to iMessage and Facetime on your other devices (if necessary.)
You can find the steps I quoted above, as well as more troubleshooting help, at this link:
If you can't send or receive messages on your iPhone, iPad, or iPod touch - Apple Support
Best Regards,
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If this is a continuing conversation, I don't believe the device looks at it as a new conversation, which is what that setting is for, from what I understand. If there is a checkmark by the phone number on all devices, then it should start there, but if the conversation was originally started from the email, I believe it will continue until you start a new conversation.

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Hey Audreykr,
Thanks for the question. I understand your phone number is not checked and greyed out in Settings > Messages > Send & Receive. It sounds like iMessage may have not activated correctly. You can attempt to toggle iMessage off, and back on. If your issue is still not resolve, see this article:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Thanks,
Matt M.

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Hey there Kcamps,
If I understand correctly you are indeed signed into your Apple ID in Settings > Messages, but your phone number is not checked for use under You Can Be Reached By iMessage At:. I would sign out of, then back into your Apple ID in both FaceTime and iMessage. That should get your number linked with the Apple ID again:
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
Thank you for using Apple Support Communities.
All the best,
Sterling

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No. If your phone is not jailbroken, they can not do so.
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Why can't I get text on my iPad? Roommate has iPhone and iPad like myself gets text both places. The only difference seems to be her phone number is listed before her email address. Can't get it to add my number.

Why can't I get text on my iPad? My roommate has a iphone and iPad like myself and she gets text. Only difference is her cell number is listed before her email address. My cell number is no there and won't let me add it.

I assume that you mean that you do have an iPhone because messages will not work with any other type of cell phone. You should be able to add your phone number in Settings>Messages>Send & Receive at>You can be reached by iMessages at, if your phone number is lited in there, select it and then uncheck your email address and then the iPad will be using the phone number just like the iPhone.
If you phone number is not listed in there, you probably have to sign out/turn off Messages on the phone and the iPad and then start over again on the phone - and then your phone number should be accessible to use on the iPad.
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Why won't imessage send messages from my phone number? It jut uses my email address.

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