Why won't iMessages send any of my photos? (iPhone 5, iOS 7.1)
Hello!
I'm facing a little problem with iMessage. Each time I try to send a photo from my Camera Roll to someone on my contacts list using iMessage, it would say that the photo is "Delivered;" however, after 10-15 seconds, a red exclamation point will pop up on the side of the image I'm trying to send with the word "Not delivered" right under it. When I tap on the exclamation point, I am prompted to either "Try Again" or "Send as Text Message." I've tried both options, but only the "Send as Text Message" option works. I can send and receive regular messages through iMessage and I can receive photos from other people through iMessage, but I cannot send photos at all. SMS/MMS works fine. It doesn't matter if I am on Wi-Fi or 4G/LTE; I still can't send photos.
I checked out the following troubleshooting guide and tried some of the solutions, but still hasn't been solved.
http://support.apple.com/kb/ts2755
I did not play with any messaging settings, so I'm pretty sure that isn't where the problem is coming from. About two weeks ago, though, I tried sending 8 photos through iMessage all at once. The person I was sending it too never received the photos, but I did not get any red exclamation points. I deleted the 8 photos that my friend never received, but that didn't solve the problem either.
I am using an iPhone 5 on iOS 7.1 (11D167). Any and all help is greatly appreciated.
Update for daveeede, amcelwee08, kirbalo, and everyone else who may have this problem:
I'm now able to send photos through iMessage to my contacts (both iPhone and non-iPhone users). It started working Friday night (April 19) when I went out; I was in a part of my city that I usually don't go to. I found a picture on Facebook that I wanted to share, so I tried sending it to someone with an iPhone 4S. Surprisingly, the photo went through on 4G LTE (the person I sent the picture to replied back). To see if this was temporary, I sent another photo the next day to the same person and to an old phone of mine through iMessage, but this time, I was using my home's wi-fi connection. The photo was received in about 10 seconds. I have yet to try if I can send photos through iMessage on my Mac.
I did not play with any messaging settings, but here are three things that I did leading up to Friday night (the night it started working):
1) My old phone was a Samsung Mystic that had access to my Facebook account through ATT Social Net. I checked my Facebook settings and noticed that it was still connected to my account though ATT Social Net ended late last year. I removed it from my account.
2) Those of you who have Facebook Mobile activated on your phones (text alerts for Facebook notifications), try disabling it by replying 'STOP' 326-65 or whatever number that informed you that text alerts is activated. Think of any other services that send you text alerts frequently. Try disabling some or all for a few hours then try sending a photo.
3) I went to the official Apple support site on my phone, tapped on "Phone, Messages, and Cellular Data," tapped on "SMS, MMS, or iMessage not working as expected," tapped on the first option to send my phone's serial number and system information, and then entered my phone number (you can use email also) on the "iOS Diagnostics" window. A bar stating that it was getting information on the health of my phone popped up. I received a text message within a few minutes that gave me instructions on what to do next; I think I entered a verification code on the "iOS Diagnostics" window. Unfortunately, chat and phone help has a fee unless your phone is still under warranty. Thus, I couldn't get in contact with support. However, this was the last thing I did. I'm not sure, but perhaps sending information of my phone to Apple helped? Here's the site I went to:
https://getsupport.apple.com/Issues.action
I ruled out that it isn't any type of hold of some sort on my ATT account. Initially, I thought messaging would go back to normal after my new billing cycle began, but that was not the case since mine starts every 12th of the month. It might be random, but not entirely sure. Is anyone else able to send photos through iMessage now?
Similar Messages
-
Why won't imessage send messages from my phone number? It jut uses my email address.
Why won't I message send messages from my number? It keeps using my email address. I have signed in and out of my apple id several times but no luck, I have also restored my phone. Imessage says it is waiting for activation could this be the problem?
Hi there,
You may want to take a troubleshooting steps found in the article below.
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
-Griff W. -
Sometimes when I'm using my iPad and I want to send a message via iMessage it won't let me. This happens even when I know that the recipient has an iPhone and uses the iMessage app on her iPhone. Why is that? I can use iMessage from my iPhone and it will go to her iPhone. Why can't it work from my iPad.?
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
For the last 2 weeks or so, I haven't been able to send/receive images through the iMessage application on either of my iPad, iPhone 4S, or MacPro. I have tried different Wi-fi connections, I have deleted/re-added email addresses to which I can be reached at/send messages and tried sending different pictures...all unsuccessfully. I try sending them, they say "Delivered" for a moment and then switch to saying "Not Delivered" (in red). I have tried to confirm with other people if they receive the pictures I send, regardless of me seeing the "Not delivered" message, but they say that they didn't receive anything. I have only been able to send pictures once in the last 2 weeks. Can anyone help me with this?
For the last 2 weeks or so, I haven't been able to send/receive images through the iMessage application on either of my iPad, iPhone 4S, or MacPro. I have tried different Wi-fi connections, I have deleted/re-added email addresses to which I can be reached at/send messages and tried sending different pictures...all unsuccessfully. I try sending them, they say "Delivered" for a moment and then switch to saying "Not Delivered" (in red). I have tried to confirm with other people if they receive the pictures I send, regardless of me seeing the "Not delivered" message, but they say that they didn't receive anything. I have only been able to send pictures once in the last 2 weeks. Can anyone help me with this?
-
Why won't imessage send texts?
i am texting someone on my ipod touch 5g through imessage who has an iphone and it was working perfectly fine yesterday, but today the progress of it being sent at the top bar keeps stalling and never completes sending the message. what is wrong? the wifi is working fine and i still receive texts mine just will not send.
Hi 1hot sister,
If you are having issues sending certain types of iMessages (such as images), you may find the troubleshooting steps outlined in the following article helpful:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Regards,
- Brenden -
Why won't apple send email to verify apple id?
Why won't Apple send the email so I can verify my apple id? I need to receive the verficiation email first, so that I can verify. Without verficiation, I can't purchase any app. I need the VZ Contact Transfer app, which is free, so I can install my verizon contacts.
thats what i got going on wit my phone
-
Why Apple didn't send any email to my yahoo mail? I didn't receive any email to verify my Apple ID.
Last time I tried I never got the mail either.
I ended up scheduling them to call me. -
Why won't iweb publish any new changes to my website?
Why won't iweb publish any new changes to my website?
Have you tried clearing your browser's cache (Command+Option+E for Safari) and reloading the site?
OT -
Why won't iMessage work? 2 Days now?
Why won't iMessage work? Its been 2 days now?
What exactly happens when you try to use imessage? Do you get an error message?
about message http://support.apple.com/kb/HT3529
troubleshooting message http://support.apple.com/kb/ts2755 -
Why won't my email work on my new iphone 4. I have input all info but can't wsend or receive?
Hey briannagrace96,
Welcome to Apple Support Communities! I'd check out the following article, it looks like it applies to your situation:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/ts1363
You'll want to go through the following troubleshooting steps, and for more detail on each step follow the link to the article above:
Try the iPod troubleshooting assistant:
If you have not already done so, try the steps in the iPod Troubleshooting Assistant (choose your iPod model from the list).
If the issue remains after following your iPod's troubleshooting assistant, follow the steps below to continue troubleshooting your issue.
Restart the iPod Service
Restart the Apple Mobile Device Service
Empty your Temp directory and restart
Verify that the Apple Mobile Device USB Driver is installed
Change your iPod's drive letter
Remove and reinstall iTunes
Disable conflicting System Services and Startup Items
Update, Reconfigure, Disable, or Remove Security Software
Deleting damaged or incorrect registry keys
Take care,
David -
Help why won't photoshop let me edit my photos anymore?
Why won't photoshop let me edit my photos I am a photographer and my photos need more editing but photoshop will open the tools but nothing happens with any of the tools!
Too little information …
Could you please post a screenshot with the pertinent Panels visible?
Boilerplate-text:
Are Photoshop and OS fully updated and have you performed the usual trouble-shooting routines (trashing prefs by keeping command-alt-shift/ctrl-alt-shift pressed while starting Photoshop after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed, 3rd party plug-ins deactivation, system maintenance, cleaning caches, font validation, etc.)? -
Why won't my aol contacts import to my iphone contacts?
why won't my aol contacts import to my iphone contacts?
do you have set to sync in settings..
settings - mal - aol - contacts - on -
Why won't my iMovie project export on my iPhone 6
Why won't my iMovie project export on my iPhone 6. I made the project but it won't export and the load bar doesn't move.
Apple no longer includes iDVD with new Macs. For some alternatives, see this post.
https://discussions.apple.com/docs/DOC-3711 -
TS3899 I can't send any emails from my iphone when I was outside of my house
I cannot send any emails from my iphone when I'm out.
How can I solve this problem?According to AOL they support IE, Firefox, and Safari: http://help.aol.com/help/microsites/microsite.do?cmd=displayKC&docType=kc&extern alId=73451
Have you tried contacting there support to see if they are aware of the issue: http://help.aol.com/help/microsites/microsite.do -
I cant send any contact via SMS-Iphone 5
Dears,
need your kind and urgent support, as i cant send any Contact from my iphone 5 list via SMS
it holds me a lot
ThanksAs SMS is a carrier supplied feature, you need to talk to them.
Maybe you are looking for
-
Graphics Place holders - instead of images
Hi Guys I am using ID4 and have set up various items that I repeatedly use in a library. Every time I drag over a library item that includes an image or two, the result is that I get the images as Gray Placeholder boxes with diagonal lines through.
-
Some how all are photos from Iphotos got places on the bookmarks bar. Anyone know how to remove them from here?
-
HTTPS port not activated on non-central Advanced Adapter Engine
Hello, we have upgraded our non-central adapter engine from XI 3.0 to 7.1 EHP1. Before, we were using port 58201 (5<InstanceID>01) for HTTPS and it was working fine. On the new system, the port 58201 isn't active, which I've checked with 'telnet <hos
-
Hey My iSight on my Powermac G5 (2 with the same problem) internal microphone is stopped working. It will not let me choose it's built in microphone in my system settings under the "line in" option in iSight preferences or in the "Sound" preferences.
-
We were out of town recently and had a big family adventure that we wanted to share with friends and family who live far from us. We decided to use iWeb on our PowerBook G4 to do this. We had never used iWeb prior to this. We naively thought that we