Why won't InDesign download?

I paid for Indesign CC and tried to download it. I get the list of apps with Indesign listed under "Your Apps".  It says "up to date".  I cannot download the app.

John I am sorry but we need more details to provide any assistance.  Do you receive a specific error message?  Which operating system are you using?   Are you on a managed network?  If so have you contacted your I.T. department?

Similar Messages

  • On Mac, why won't the downloaded PDF form SUBMIT after being filled out?

    On Mac, why won't the downloaded PDF form SUBMIT after being filled out?
    Thank you for the help.
    Kind regards
    Ryan Kohler

    Hi;
    This FAQ should describe the issue - you need to be using Adobe Reader (free) or Adobe Acrobat to fill out the PDF, Preview on the Mac breaks the PDF so it is no longer usable: http://forums.adobe.com/docs/DOC-2653
    Thanks,
    Josh

  • I don't have a computer on which to convert a digital booklet in iTunes to a useable form for iBooks.  Why won't it download using the cloud like all the other media I purchase on my ipad?

    I don't have a computer on which to convert a digital booklet in iTunes to a useable form for iBooks.  Why won't it download using the cloud like all the other media I purchase on my ipad?

    LP content can only be downloaded on a computer's iTunes (or 1st gen Apple TV), you can't download them on an iOS device - and I haven't seen anything that say it will change in iOS 8. If you don't have a computer then at the moment you won't be able to download/view LP content
    About LP : http://support.apple.com/kb/HT3823
    After you buy an album with iTunes LP on an iPhone, iPad, or iPod touch, the album's songs will download directly to the device. The iTunes LP will download to iTunes on your computer when you choose Store > Check for Available Downloads.

  • HT201272 I typed in a digital copy code to get Rise of the Guardians on here because I bought the blu-ray, but the digital copy won't download no matter what I do. Why won't it download? Right now I am very angry for not getting the digital copy.

    I purchased Rise of the Guardians on blu-ray, I typd in the digital copy code that came in the case, the ituns extras downloaded, but no matter what I do, the digital copy of the actual movie won't download. Why won't it download? I've tried everything I could think of, but nothing works, it just simply does not want to download.

    Ok, a new digital copy of Rise of the Guardians started downloading automatically at no extra cost, I admit that I was thrilled, but now my happiness is gone because the new digital copy of Rise of the Guardians simply won't play. Nothing works with it except for the iTunes extras again. I'm getting really tired of this. Why won't it play and why give a digital copy if it refuses to work? Please someone help me out here!

  • Why won't iPhoto download after i have bought it from the app store and installed mavericks

    why won't iPhoto download after i have bought it from the app store and installed mavericks?

    Sorry no mind readers here so you have to tell us details, context and any error messages - just stating an abstract problem that could have thousands of causes is not enough
    What version of iPhoto? Of the OS? what has changed since it worked? How are you trying to open it (clicking on the icon in the Dock, double clicking on the application in the applications folder, ???)?
    Anything else you can tell a total stranger who can not see you or your computer to let them assist you?
    LN

  • HT1924 why won't itunes download on my pc. I get an error message saying not correct 64 bit download??????

    why won't itunes download on my pc. I get an error message saying not a correct 64 bit download???

    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support (if this won't uninstall move on to the next item)
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
    Please note:
    Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
    HT1925: Removing and Reinstalling iTunes for Windows XP
    HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    tt2

  • Why won't my downloaded CS5 design Premium file load?

    I downloaded the creative Suite CS5  for Windows from the Adobe CLP website and I got a file named:  DesignPremium_CS5_ LS1.7z which will not load on my Windows machine.
    Did I miss a step... What mistake did I make and why won't it unpack and install?

    You should have also downloaded a small .exe file with the same name. If you cannot find it then you can manually extract the .7z archive using 7Zip: http://www.7-zip.org/

  • Why won't InDesign open its own .indd file on iMac?

    I have InDesign CS5.5 on an iMac OS 10.7.5 - I created an .indd file about a month ago on this machine, using this version of InDesign.  This machine is not networked, the file has no links in it, no images and is only 1.3MB in size. 
    InDesign won't open the file and this is the message I get when I try to open it:
    "Cannot open the file "odes_PRINT.indd".  Adobe InDesign may not support the file format, a plug-in that supports the file format may be missing, o the file may be open in another application."
    No other programs were open,the file was not open in another application and presumably, InDesign ought to support its own file format and not require special plugins to do so. No one but me has been in that file.
    I've tried restarting the program and the machine, deleting and replacing preferences and renaming the file.  It seems like this happened to me once before a few years ago with an earlier version and I believe I had to scrap that indd file.  I could rebuild this file as it's just all text, not that big and I have the text in a plain text file BUT I want to know why this happens and what to do about it. I make large files for clients, this is a small client file that I can easily rebuild but some I can't and can't afford to have this happen again.
    I've been googling this problem all evening and I'm out of ideas - anyone else got any?

    Try my script in http://forums.adobe.com/thread/934429 -- it will tell you if it's an InDesign file or not.
    If it tells you it is, the file must be internally damaged beyond repair. (And then you've lost it. Yes, it happens.)
    If it tells you it is not, then ... well, then it is not a native InDesign file. At that point you need to retrace your steps: what did you do when you thought you were "saving" it? (As it is, in fact, impossible to use "save" in InDesign and not save 'as' an InDesign file.) What other file type could you have used? Do you ever manually or automatically rename files?
    Needless to say, if it is no longer an InDesign file (never mind what the file extension says), then you cannot open it in InDesign anyway. But if you know what type of file it is, you can open it with the appropriate software (e.g. a JPEG viewer or an RTF reader) and see what's in it.

  • Why won't it download? It goes to run, then run, then run again, then extracts and stops downloading. Why won't it work??????

    Firefox won't download at all. It says extracting then stops. I click save then run then run. Then it says extracting then after that it just stops downloading. WHY?!?!?! Annoying.

    Do you get an error? Disable any antivirus or firewall software running on your computer during the update process if you're unpading using iTunes.
    If you're trying to update over the air, try doing it with your computer instead.

  • Why won't my download go past the running package scripts ?

    My download won't go past the "running package scripts" stage.  Help!

    Not enough information. We need all details about what, where, how, the errors you see when, etc.
    Ben

  • Why won't PS download correctly?

    I have downloaded and installed Photoshop twice now and it keeps giving me the same prompt when I go to open it.  The prompt says, "Some of the application components are missing from the Application Directory, please reinstall the application."  Could I be installing it incorrectly?  I don't know how this could be....

    Link for Download & Install & Setup & Activation problems may help
    -Chat http://www.adobe.com/support/download-install/supportinfo/
    OR
    -http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
    -http://forums.adobe.com/community/download_install_setup
    -http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
    -http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
    -http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
    -Server won't connect https://forums.adobe.com/thread/1233088

  • Why won't ios5 download correctly? (err -3259)

    I have downloaded ios5 several times. I get an error message at the end, it says that software hasn't downloaded, (err -3259) and says I have to try downloading it again. Why is it doing this? I just want to download ios5. Is this happening to me because my laptop is a PC?

    Try temporarily turning off your firewall and antivirus software until the download has completed.

  • Why won't mavericks download

    I go to the app store to get mavericks for free and it shows up in my purchases but nothing downloads. Anyone know whats up?

    Please read this whole message before doing anything.
    This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
    Step 1
    The purpose of this step is to determine whether the problem is localized to your user account.
    Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
    While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
    Test while logged in as Guest. Same problem?
    After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
    *Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
    Step 2
    The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
    Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
    Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models.  The next normal boot may also be somewhat slow.
    The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
    Test while in safe mode. Same problem?
    After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

  • Why won't icloud download?

    My hp probook meets all of the system requirements, but as soon as the download gets through 99%, I get an error message saying it won't download.Can someone help?

    No idea. Not nearly enough information to go on.
    What version of Windows? What happens when you try to install it?

  • Why won't iTunes download?

    I keep trying to download iTunes but a notice always comes up saying "(9).exe is not a valid win(32) application" and iTunes won't download... Please helpI

    try using a different browser  ....or clear temporary files  by folowing this  http://support.apple.com/kb/HT1926?viewlocale=en_US try downloading itunes and installing it 

Maybe you are looking for