Why won't Indesign recognize my printer under Windows 7?

I have reinstalled InDesign on my new computer under Windows 7 and it won't recognize my HP printer. On selecting the Print option, it lists the printer, but won't print It previously worked fine under XP. Can anybody advise me? Is it a compatibility issue or do I need any special drivers? .
I am using Adobe Creative Suite 3 Design Standard
Thanks
Karon.

KarrieKat,
Will another program, other than InDesign, recognize your printer? Are you able to print a Windows 7 Print Test Page? Have you installed the drivers certified for Windows 7 as specified by HP? Prior to migrating to Windows 7 from Windows XP did you run the Windows 7 Upgrade Advisor?
To determine if your current computer configuration will be compatible with Windows 7 please go to the following link: http://tinyurl.com/no4xb7
Another resource to verify compatibility is available at the Microsoft Windows 7 Compatibility Center located at the following link: http://bit.ly/1gW6Ns
Also, should you require additional assistance and feedback Microsoft does have an official Windows 7 Support Forum located here http://tinyurl.com/9fhdl5 . It is supported by product specialists as well as engineers and support teams.
Jessica
Microsoft Windows Client Team

Similar Messages

Why won't InDesign recognize fonts all of a sudden?

We've been using InDesign (CS6) to design our company business cards (designing and uploading them ourselves allows us to get a great deal), and up until now it's been fine. Today, however, I opened up one of the business card files to change something only to find that the font used in our logo is now unrecognizable to InDesign, and is being replaced with Myriad Pro. I've tried restarting my laptop and moving the font to InDesign's font folder, but with no luck. It's a font that I downloaded some time ago, but which is working on all of Microsoft office and the other Adobe programs in CS6. Has anyone ever had this happen before? Any suggestions on how to fix it?

You have a "bad" font on your system and it whacks out things. Remove the offending font.
Mylenium

Why won't Canon Pixma MG5350 print in black and white?

Why won't Canon Pixma MG5350 print in black and white?

Why won't Canon Pixma MG5350 print in black and white?

TS1363 Just upgraded to iTunes 11.1.4.62 now my device (iPhone5) won't sync but shows up under Windows Explorer.

Just upgraded to iTunes 11.1.4.62 now my device (iPhone5) won't sync but shows up under Windows Explorer. When I plug the phone in it asks if I want to trust the computer. I say yes but it hasn't asked me that since the very first time I received the phone.

This resolved my issue.
Thank you for the suggestion. This worked for me. No more trust this computer messages and itunes now recognizes my ios7 iphone.
Reinstalling the usb driver in win7 by going to device mgr/ portable devices and then directing the computer to search the apple folder ...
C:\Program Files\Common Files\Apple\Mobile Device Support\Drivers. did the trick.

Why is my indesign cs6 not printing black (k100) properly?

Indesign will not print black at 100% properly, but at 90% down to 1%, prints fine?

Nothing changed. Thats the first thing I though might be the issue, but wouldn't explain why the black at 99% prints fine and the black at 100% prints a washed out green/black?

Why won't adobe elements 9 print?

I have recently installed elements 9 on my MAC running OS 10.7 (Lion). Elements runs fine but when I attempt to print on on my Canon IP6700D, blank paper comes out. I have the latest drivers installed and all other programs on the MAC print ok. It seems that Elements doesn't recognize the printer software. Any ideas for a solution?

After selecting print in the elements menu,a dialogue box opens that allows me to select the size of the paper. There is no opportunity to choose such things as type of paper (glossy, matte etc) print quality, etc. I do get a second print button which causes the printer to put out a blank sheet of paper.
Other programs, such as corel paint print just fine and show the full canon print menu. I think what I am getting under elements is the MAC generic print menu rather than the Canon one after print has been selected. Is it possible that elements is utilizing a MAC generic printer driver even though the MAC indicates the updated-for Lion print driver?

Why do apps not recognize my printer on my iPad?

Why can't I print from apps that I add to my iPad? I can print from everything else but apps that I add do not seem to recognize my printer?

Your comment is still a little confusing to me. Do you mean you can print from your iPhone and iPad using the default apps like Mail but you can't print from third party apps?
Or are you saying you can print from your computer but not from your iPad and iPhone?
Does your printer support AirPrint? A list of AirPrint supported printers is here:
http://support.apple.com/kb/ht4356

Why won't iTunes recognize some of my songs?

I can't figure out why iTunes will not recognize over 100 of my songs. I recently purchased a 7th gen iPod to replace the other one which was stolen. Never had a problem with anything before the new iPod was installed, registered etc. Any advice? Thanks

Hi dpjakob,
My interpretation of your question is that iTunes has lost its link to 100 of your songs. When tracks in iTunes display a it means the file cannot be located; it may have been moved or deleted. For this issue, we will need to refer to the following article:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Alternatively, if your media was downloaded from the iTunes Store, you may be able to download it again free of charge:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M.

Acrobat 8 Pro - partial printing under Windows 7 x64 - any ideas?

Hi,
I've recently installed Acrobat 8 Professional as part of the CS3 Master Collection on a PC running Windows 7 x64.
Now, I'd read up about this in advance and found the dll file adobepdf.dll_64 prior to installation, but I was never asked for it. The installation ran to a successful conclusion without ever prompting me for the missing file. After installation I compared the installed file C:\Program Files (x86)\Adobe\Acrobat 8.0\Acrobat\Xtras\AdobePDF\AMD64\AdobePDF.dll with the .dll_64 version I'd extracted and they were identical.
Initially, everything seemed to be working fine, I was mostly using Acrobat as a reader, but I was occasionally generating small PDF files - no more than half-a-dozen pages - through applications like MS Word. This worked - and still works - fine, but I've noticed a problem now I've come to start exporting much larger files to PDF.
If I print a long report from MS Access to the Adobe PDF "printer", then the standard "Printing..." box pops up as does a dialog box for me to enter the name of the resulting PDF file. At this point the Distiller window (with the title "Creating Adobe PDF") opens and both the printer dialog in MS Access and the Distiller window start counting through the pages as they always do. However, without fail, usually at somewhere between around 50 and 90 pages (but it varies each time I print, even if re-printing the exact same thing) the Distiller window stops counting pages and just stalls. The application's printer dialog carries on working its way through the pages until it gets to the end of what it's supposed to be printing. Eventually the Distiller window closes and the log file opens up automatically in Notepad. Aside from the exact page number at which it stops, the contents of the file is always the same. For example:
%%[ ProductName: Distiller ]%%
%%[Page: 1]%%
%%[Page: 2]%%
. <snipped>
%%[Page: 84]%%
%%[Page: 85]%%
%%[ Error: invalidfileaccess; OffendingCommand: showpage ]%%
%%[ Flushing: rest of job (to end-of-file) will be ignored ]%%
%%[ Warning: PostScript error. No PDF file produced. ] %%
The same kind of thing happens in InDesign (the only other application I could think of quickly where I had a document with a large number of pages which I could try to output) and that fails in a similar way whether I print the document to the Acrobat printer or Export it to PDF format.
However, the problem doesn't seem to be application related, instead there seems to be a cut-off point at around 30 pages. If I print (or export) to PDF something of no more than 30 pages (or I restrict the printing of something longer so that it outputs 30 pages or fewer) then the PDF file is nearly always generated OK. If I go up to about 50 pages, most of the time it all appears to work OK but no file is produced. And more than 50 then the Distiller window stalling thing occurs.
I've updated all the applications in CS3 to the latest versions, so Acrobat Professional is now on version 8.2.3.
I know there are issues running Acrobat Professional 8 under Windows 7 x64, but I've not read of this specific problem in relation to that, so I wondered if that might be a red herring and there is a solution to this.
Thanks.

Just for the record, in case anyone else comes looking for a solution to the same problem, the issue appears to be with my Kaspersky Anti-Virus software. By setting a check mark against most of the exclusions in the Kaspersky application control for Acrobat Distiller everything now seems to be working OK.
Thanks to everyone who took the time to read my original posting.

HP Laserjet P1505 not printing under Windows 8 CP

I Installed Windows 8 Consumer Preview on my system and also installed my HP Laserjet P1505 using the latest driver software from HP support. The printer installs correctly and also shows correctly in the Device Manager. However, when i try to print - test page or from any application - Win 8 reports: "The printer couldn't print...".
Interestingly, the printer was working under Windows 8 Developer Preview.
Any idea how to make the HP Laserjet P1505 work under Windows 8 Consumer Preview?
Thanks.

Ok I finally found a way to get it to work!
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-55362-6&cc=us&dlc=en&lc=en&...
I'm pretty sure it's just an older version but hey it worked for me.
Follow these instrctions.
Installation Instructions
For USB Connection:
1. Close any software programs running on your computer.
2. Click the Download button and save this file
2. Double click on the downloaded file. The self-extracting process will appear.
3. Click to accept the terms in the license agreement. Click Next.
4. Driver installation begins. Driver files are pre-installed during this process.
5. A screen pops up to prompt to connect the USB cable. Insert the USB cable.
6. Device is connected, waiting for PnP to finish installing driver.
7. Click Finish to complete software installation.

Why won't my itunes open on my windows vista after upgrading it

why won't my itunes open up on my windows vista after upgrading it?

Hello maxandsadiesmom,
We have a number of steps that are typically very helpful in getting iTunes to stop misbehaving in Windows.
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
Best regards,
Allen

Adobe CS3 Indesign no longer prints under 10.7

Upgraded the OS to Lion (10.7.1) and found I can no longer print documents when using Adobe CS3 Indesign. I checked with an apple rep, and they advised that they thought CS3 should still work ..... yeah, right! I believe this also affect CS4 users, and I've tried uninstalling and reinstalling CS3 software as suggested in a forum, with no joy - the problem still exists. I think Apple should provide a patch to allow compatibilty with software that worked under OS 10.6. Upgrading to CS5.5 is not an option, as the software is way expensive. How about NOT putting people off upgrading their OS, Apple?

I suggest you post your question on Adobe.com's CS forum.

Why won't InDesign open its own .indd file on iMac?

I have InDesign CS5.5 on an iMac OS 10.7.5 - I created an .indd file about a month ago on this machine, using this version of InDesign. This machine is not networked, the file has no links in it, no images and is only 1.3MB in size.
InDesign won't open the file and this is the message I get when I try to open it:
"Cannot open the file "odes_PRINT.indd". Adobe InDesign may not support the file format, a plug-in that supports the file format may be missing, o the file may be open in another application."
No other programs were open,the file was not open in another application and presumably, InDesign ought to support its own file format and not require special plugins to do so. No one but me has been in that file.
I've tried restarting the program and the machine, deleting and replacing preferences and renaming the file. It seems like this happened to me once before a few years ago with an earlier version and I believe I had to scrap that indd file. I could rebuild this file as it's just all text, not that big and I have the text in a plain text file BUT I want to know why this happens and what to do about it. I make large files for clients, this is a small client file that I can easily rebuild but some I can't and can't afford to have this happen again.
I've been googling this problem all evening and I'm out of ideas - anyone else got any?

Try my script in http://forums.adobe.com/thread/934429 -- it will tell you if it's an InDesign file or not.
If it tells you it is, the file must be internally damaged beyond repair. (And then you've lost it. Yes, it happens.)
If it tells you it is not, then ... well, then it is not a native InDesign file. At that point you need to retrace your steps: what did you do when you thought you were "saving" it? (As it is, in fact, impossible to use "save" in InDesign and not save 'as' an InDesign file.) What other file type could you have used? Do you ever manually or automatically rename files?
Needless to say, if it is no longer an InDesign file (never mind what the file extension says), then you cannot open it in InDesign anyway. But if you know what type of file it is, you can open it with the appropriate software (e.g. a JPEG viewer or an RTF reader) and see what's in it.

Why won't dmg coupon files print in eprint?

I get an error trying to print coupon dmg files from eprint. Any ideas why?

Hi,
Those are the file formats currently supported by the ePrint Service:
    Microsoft Word
    Microsoft PowerPoint
    Microsoft Excel (HP strongly recommends that you preview documents in Excel before printing)
    Text files (.txt)
    PDF
    HTML
    Images (bmp, jpg, png, gif, tiff)
Source: https://h30495.www3.hp.com/help#eprint_using.ep-supported-files
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Why won't InDesign download?

I paid for Indesign CC and tried to download it. I get the list of apps with Indesign listed under "Your Apps". It says "up to date". I cannot download the app.

John I am sorry but we need more details to provide any assistance. Do you receive a specific error message? Which operating system are you using? Are you on a managed network? If so have you contacted your I.T. department?

Why won't Indesign recognize my printer under Windows 7?

Similar Messages

Maybe you are looking for