Why won't it download?

I have bought a brand new MacBook Pro last week, and the guys at the retail store said when Mounttain Lion Comes out, i can just download it for free.
Well, it was free, but i left it for couple of hours, and it still says downloading and the bar hasn't move a inch. What should I do?

You can try restarting but right now the seerver is incredibly busy... you may be better off trying a little later.
Also, although it may not look like anything is happening, it may be DLing.

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Kind regards
Ryan Kohler

Hi;
This FAQ should describe the issue - you need to be using Adobe Reader (free) or Adobe Acrobat to fill out the PDF, Preview on the Mac breaks the PDF so it is no longer usable: http://forums.adobe.com/docs/DOC-2653
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HT1925: Removing and Reinstalling iTunes for Windows XP
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Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including sound output and Wi-Fi on certain models. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

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Why won't iTunes download?

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Tap to enlarge image.

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I have recently downloaded an "updater" program for my Cardo Scala bluetooth helmet headset and the most recent Java update for OS X 10.6.8 Both times the download was sucessful, when the installer ran, it said it was installed successfully BUT...in both cases it doesn't appear to run. Both respective websites don't recognize it is loaded on my MacBook Pro. Am I missing an installation step or have a setting wrong??
Carl

OK so here we go I installed windows again and everything seems to be working as normal so I put the disc in and I took screen shots but it won't load them for some reason but anyways here it is. These are the files and what happens when I click on them
Audio file     audio files always able to access
Video file     same as audio
xSprocket     several worksheets and things like that
xtras          more program files
autorun      when I click on it saws notepad is too small I need a bigger editor
readme      system requirements
TN_active teach file     when opened on the mac side it says its a powerpc product it won't open and on the windows side it switches to mac and opens stuffit expander (the compression thing I told you about) and then creates a file with nothing in it
TN_active teach application when I open it on windows it says its not a valid win32 application and on mac side it switches to windows and says the same thing
the link you posted BobTheFisherman was very helpful except for the fact that I need to install it first but I tried anyways and the indicated files had not been made yet.
In the end though I've come to the conclusion that it is not a Parallels or mac problem but simply one of the software I'm going to look for other windows programs to test how they work though just to prove my hypothesis I thank both of you for your efforts on helping me.

Why won't it download?

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