Why won't it send me an email?

All I want to do is gift my friend an app, but because the stupid new software won't let me I have to use my laptop and since I never used it before, I have to enter my security questions, and I don't remember them. So I'm at the website trying to change them, and I must have clicked on the " send an email on how to reset them" 50 times, and guess what!!! NO EMAIL! I have been doing this for like 7 hours so someone help me before so throw my laptop at the wall!!!

Your rant is unanswerable as you don't say:
what Mac or iDevice you are using.
What operating systen.
What 'stupid new software'.
What website.

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