Why won't iTouch eject on Win 7?

My question involves ejecting an iTouch (4th Gen) on Windows 7 (64-bit) computer. After synching my iTouch in iTunes (latest version as of Nov 2012), I eject the iTouch normally by clicking on the 'down arrow' icon in the menu bar on the left of the iTunes menu (where it shows the iTouch is recognized). Then when I unplug the iTouch from the synch cord, Windows makes that donk or clonk sound indicating that it was just disconnected. This makes me feel that it hasn't been ejected completely. I'm plenty familiar with ejecting such things as USB drives and other USB devices, where you have to eject them from the little menu on the lower right of the desktop (Right-click, then eject). But when I eject those, it makes that donk/clonk sound at that time, not when you acually unplug the device. When you unplug a USB device after it was ejected first, there is no sound upon unplugging. So why does the iTouch (and my iPod act differently.
The reason it worries me is that I recently starting getting messages that they is no more room on my iTouch, which seems to have happend because it wasn't ejected properly and there are some file artifacts left behind filling up the drive storage. Any suggestions?
Also the iTouch shows up in the Windows Explorer menu, but there is no "Eject" option there either and the normal hardware eject icon is grayed out in the lower-right of the desktop menu.
The other problem I am having is that the iTouch will make the iTunes crash every time it starts, if the settings in iTunes are set to "start iTunes automatically" when iPod is attached. So my workaround is to start iTunes first and then plug in the iTouch. This won't crash iTunes when connecting this way, but the other way around it always crashes 100% of the time, whether its my iTouch or my 4th Gen iPod Nano.

Thank you for that response. It appears that our Excel 2010 has patches installed. The version number is 14.0.6112.5000 which I believe is beyond SP1.
We are not able to change the patch levels of the customer's SAPGui. Do you have any other suggestions?

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