Why won't itunes 10.7 let me import video? im not a noob...

okay, so here we go.....
i recently added videos to my itunes library. the day after i added them, i updated to 10.6.3. After that update, itunes will no longer allow me to add videos.
Heres what Ive tried:
opening video in quicktime to make a reference file- failed
opening video in quicktime and sending to itunes- i do not have quicktime pro
drap and drop- failed
add file to library-failed
Ive also tried repairing itunes AND quicktime. Neither made any difference.
then i upgraded to itunes 10.7       it still wont let me add videos.
When i go to add a video, it lets me make a selection, and then the computer acts like its thinking, and nothing happens. its quite frustrating, since im trying to put sign language videos on my ipad 2 to help communicate with deaf people and talk with them about the bible. also i would like to put videos of my baby daughter on there as well.
Any help would be appreciated. Thanks.
btw im running win xp.

I am having the same problem with a a new iMac running Mountain Lion.
However, I was able to add a .m4v just fine.  Could it be that iTunes no long accepts .mov's?!  Ridiculous!

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