Why won't itunes let me download the songs I've purchased?

About a week or two ago I pre-ordered the new A7x album (which came out today) and it says all the songs are purchesed but it wont let me download them. What do I do?

Hey Trevsauce,
Thanks for the question, and welcome to Apple Support Communities.
The following article outlines the procedure of pre-orders and redeeming the download:
Downloading a pre-ordered item
When a pre-order item becomes available, you will receive an email letting you know your pre-order is available for download.
If you've enabled iTunes to automatically download prepurchased content, then your pre-order content may already be downloaded to your library. If not, simply click the download link provided within your email notification, and your pre-order content will begin to download. Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloads to begin downloading your pre-order.
iTunes Store: About Pre-orders
http://support.apple.com/kb/HT5714
Thanks,
Matt M.

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