Why won't iTunes let me re-download a previously purchased song?

I am trying to re-download a song that i purchased that did not fully download, but when I go to my previous purchases the "Download" button next to the songs are inactive and do nothing when I try clicking them.

You cannot redownload if it is still on your computer.
Delete, then redownload.

Similar Messages

  • Re-downloading all previously purchased songs

    Hiya,
    Just wondering if there is a quick and easy way of re-downloading all previously purchased songs onto my iTunes (I have purchased a new computer and the old one is dead). I have already authorised this computer, but short of going and finding all the purchases I have made in the past, can I just re-download them to here?
    Cheers.

    As Apple clearly point out in the Terms of Use / Purchase, downloads are allowed to be made once only.
    You cannot download your music again, it is your responsibility to have made backups of your music files in case of loss.
    Just as a record store won't replace a lost CD, Apple will not replace lost downloads.
    I suggest you either transfer the music you purchased from the old computer to the new computer, or you get a copy of the music out of your last backup.
    If you cannot access the old computer and you do not have a backup then do you have the purchases on an iPod / iPhone? If you do then you can connect the device to iTunes (DO NOT SYNC THE DEVICE WITH ITUNES as that would erase the content from the device). Once connected use the 'Transfer Purchases' option you will find in the file menu in iTunes.
    If you have not got the music on an iPod, etc then all you can do is send a very polite and humble email to Apple using the 'Report a problem' feature in the Account area of iTunes and ask them to allow you to download all your music again. It has been known for Apple to allow this to be done, but they don't need to do so and may refuse.
    If they do then you will have lost all your purchased music, your fault not theirs.

  • I just purchased a new Mac and I am trying to download my previously purchased songs.   I am only getting a portion of each song though.  What is happening and how do I fix it?

    I just purchased a Mac and downloaded my previously purchased songs from iTunes, however it only downloaded a portion of the song (about 1:15) and this appears to be the same on all of the songs.   What is happening and how can I fix it?

    Hello Pork Chop 2,
    Congratulations on your new Mac!  It sounds like your purchased songs are not playing completely after you downloaded them.  I recommend to following steps for an issue like this:
    Symptoms
    Occasionally, if a song purchased from the iTunes Store on a Mac or PC was not downloaded completely, the song may not play back fully. The song may abruptly stop during playback, and iTunes may start playing the next song in your library or playlist.
    Resolution
    If iTunes in the Cloud is available in your country, try the following steps to resolve the issue:
    Delete the purchased song that is exhibiting the problem from your iTunes library.
    Click on the Purchased link in the iTunes Store to view your previously purchased music.
    Download your previously purchased song from this list.
    You can find the full article here:
    Songs in iTunes may not play back completely
    http://support.apple.com/kb/TS4357
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • HT201272 I'm having trouble downloading a previously purchase song to my iCloud so I can access it from another device.  The iCloud download button is not there.  Help?

    I'm having trouble downloading a previously purchase song to my iCloud so I can access it from another device.  The iCloud download button is not there.  Help?

    I agree. I don't rely on iCloud as a backup, that is what I have my portable hard drive for. Its 500 GB so I can hold my entire iTunes library several times over on it. I have all my movies on my hard drive, but somehow "The Mist" got deleted off of my hard drive, so I figured "Well, the option to redownload an already purchased movie is available through iCloud, I'll just do that!"
    And permissions and download availability have nothing to do with it, the movie's still there, it still allows me to redownload it. The only problem is when I click download, I get that message.
    And nobody else uses my computer, but I do have multiple accounts authorized on it. Even still though, I am attepmpting to download it through the account I purchased it under. :/

  • Downloading my previously purchased songs & Videos

    Hello,
    I am trying to download my previously purchased songs and videos from my itunes account onto my ipad2 however i am only able to acess the most recent 250 songs and no videos. I have over 1500 songs that i have purchased through itunes and quite a few videos and TV shows, how can i get these on my ipad.

    Open the iTunes Store on your device.
    Make sure you are signed in with the same account used for the original purchase.
    Tap Purchased from the bottom navigation bar.
    On iPad, tap the media button in the upper-left corner.
    Tap Music.
    Once you've located the music you are looking for, tap the download button.
    Note: To download all songs from a purchased album, tap on the Album's toggle button to switch to Album view. Previous purchases may be unavailable if they have been refunded or are no longer on the iTunes Store. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later.

  • On I-tunes, I am unable to re-download a previously purchased song. There is no Cloud icon... only the word "downloaded" ... help?

    I am unable to re-download a previously purchased song on I-tunes.  The song was corrupted. There is no "cloud" icon on Itunes... only the word "downloaded".
    Help please.

    Have you tried signing out of iTunes Store and back in.
    If this strange, you should be able to redownload from purchased section in iTunes Store.
    Jim

  • I am trying to download my previously purchased songs.  It is saying my pc is not authorised!  How do I get it authorised?

    I am trying to download my previously purchased songs.
    It is staing that my PC is not authorised.  How do I resolve it

    Basic forum ettiquette, search before posting.

  • Why won't Itunes let me use my store credit to gift an item

    I want to gift a couple songs to my boyfriend, but when i try to gift the songs it asks for my credit card information. i have over $100 in itunes store credit from gift cards. i want to use that money to purchase the songs i will be gifting. why won't itunes allow that? i looked up tutorials and gifting should be easy and all you submit is the other person's email but thats not happening for me.

    sadly  Apple does not allow you to gift using iTunes Store credit
    that's just the way it works I have tried myself and I know it doesn't let you
    Sorry
    nchra007

  • On a Mac OS X version 10.4.11 and itunes 9.1.1.  Can't update to itunes 10.6Trying to get a previously purchased song.  Can't use the purchased option under quick link - nothing shows up and won't let me purchase an already purchased song.  What can I do?

    On a Mac OS X version 10.4.11 and itunes 9.1.1.  Can't update to itunes 10.6, Mac too old. Trying to get a previously purchased song.  Can't use the purchased option under quick link - nothing shows up and won't let me purchase an already purchased song.  What can I do?

    If possible you need to upgrade OS X. However, what you can upgrade to is dependent on what your Mac hardware and configuration is which you have not provided in your profile.

  • HT201272 When I download a previously purchased song to my iMac only half of the song plays

    Any idea why only half of every song plays when I download a previously purchased album or song to my iMac?

    Does the track play correctly in Quicktime Player?  If it does then it is an iTunes issue.  If it doesn't then it is possible the file was not completely downloaded, or is corrupt.
    https://discussions.apple.com/thread/3712298 - applying system update cleared issue of songs ending early
    Solution to purchased songs not playing (2009) - http://discussions.apple.com/thread.jspa?threadID=1934256 - authorization issues and files not playing all the way through
    https://discussions.apple.com/message/17382022 - Problem was incomplete files due to poor WiFi connection
    https://discussions.apple.com/message/17661693 - issue resolved by re-downloading files or rebuilding library file [note, although the poster says this restored all, my understanding is the .xml file does not retain all the details of the original library file].

  • How do I download my previously purchased songs (on a different computer) on a PC running XP? I have followed the instructions but none of it allows me to download my songs. I deauthorized all computers and authorized this one only but it didn't help.

    I had to change computers and cannot access my old drive. iTunes shows me the list of songs but I cannot get most to play. Instead I get a message saying "cannot locate"
    I have tried following the support tutorials but it still does not allow me to download my previous purchases.
    I tried de-authorizing all computers and then re-authorizing this on but it still doesn't allow me to access most of my songs.

    It sounds like you might have broken links to your content. Either repair these by putting the files you've recovered where iTunes expects to find them or delete the broken entries then go to iTunes Store > Purchased > Music > Not on This Computer, and click the download links.
    If you have an Apple device see also Recover your iTunes library from your iPod or iOS device.
    tt2

  • When I add a new computer, how do I download all previously purchased songs to it?

    I have added a new computer to my system and I can't seem to access previously purchased songs.  Help, please!

    These are two possible approaches that will normally work to move an existing library to a new computer.
    Method 1
    Backup the library with this User Tip.
    Deauthorize the old computer if you no longer want to access protected content on it.
    Restore the backup to your new computer using the same tool used to back it up.
    Keep your backup up-to-date in future.
    Method 2
    Connect the two computers to the same network. Share your <User's Music> folder from the old computer and copy the entire iTunes library folder into the <User's Music> folder on the new one. Again, deauthorize the old computer if no longer required.
    Both methods should give the new computer a working clone of the library that was on the old one. As far as iTunes is concerned this is still the "home" library for your devices so you shouldn't have any issues with iTunes wanting to erase and reload.
    I'd recommend method 1 since it establishes an ongoing backup for your library.
    If you have an iOS device that syncs with contact & calendar data on your computer you should migrate this information too. If that isn't possible create a dummy entry of each type in your new profile and iTunes should offer to merge the existing data from the device into the computer, otherwise the danger is that it will wipe the information from the device.
    If your media folder has been split out from the main iTunes folder you may need to do some preparatory work to make it easier to move. See make a split library portable.
    Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device for advice on how to set up your devices with a new library with the maximum preservation of data. If you don't have any Apple devices then see HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store.
    tt2

  • Why won't iTunes let me use

    Sorry if this is basic or has already been answered, but I'm new to iPods and unfamiliar with iTunes.
    So, about a year ago I moved in with my current roommate who had an iPod. He had previously lived with his parents and had used their computer as the home computer for his iPod, but he understandably did not want to have to go home every time he wanted to update his iPod, so he asked me if he could use my computer for his iPod and I said no problem. He downloaded iTunes onto my computer and (from what he tells me) there was an option to automatically put all the songs from the My Music file in to iTunes, which he declined because he had some songs already on iTunes he was going to use.
    So about a month ago I got an iPod, and went to try to put my music into iTunes, and I keep getting this message that reads
    "One or more of the songs being added are in the protected WMA format, and could not be converted. iTunes can only convert unprotected WMA songs. If you have the original CDs for these songs, you can import them using iTunes."
    The thing is, it only says this about the CDs that were ripped on to my computer before my roommate downloaded iTunes. Any CD I've downloaded since works fine on iTunes, and every CD that was on my computer before that does not work.
    How do I fix this? I really would like to be able to listen to my music on my iPod. I mean do I have to re-rip every CD that it is having problems with? Because that would probably be over 150 CDs, which I really do not have time to do. I've tried deleting and re-installing iTunes and that did not work. I'm out of other ideas.
    Anyways, if anyone knows how to fix this, please let me know. Thanks.

    You can try uninstalling iTunes and re-installing to see if that works. I'm confused though. Are all of the other songs wma protected? I may have misread but didn't you say these are songs your roommate had put on the computer ? Did they ever work on your ipod? If they are from CD's do you not have the discs anymore? If you do you wouldn't have to re-burn them. You could just put the disc in and import them directly into iTunes.

  • Why won't iTunes 10.5.3 download?  Error message is "Errors occurred while installing the updates.  If the problem persists, choose Tools Download Only and try manually installing instead."  I tried this, with no success.

    Is anyone else having problems downloading this version of iTunes? 

    Instead of downloading from Apple updates on my computer, I went to apple.com, loaded it from there and the update worked fine. 

  • Why won't itunes let me sync?

    I recently tried to plug my ipod into my computer and it it says that it cannot read my ipod. please restore. so i restore and it goes back to a blank summary page that can restore and check for updates and thats all. i cannot drag songs onto my ipod. and it wont let me use rhapsody either...what should i do?

    So you have 1550 songs in your iTunes library on your dad's computer, but only 130 synced to the device and only 22 (the purchased songs) will actually play on the device?  Is that correct?
    How is your iPod configured to sync music from your iTunes library on your dad's PC?  In other words, what options do you have enabled from under the iPod's Summary and Music configuration tabs in iTunes?
    iTunes: Syncing media content to iOS devices and iPod
    B-rock

Maybe you are looking for