Why won't itunes recognize my internet connection

I continue to receive the following error message:
Internet is up and running. it just won't work with Itunes.

Hey mrodrig193,
If you are having an issue with iTunes for Windows having problems connecting to the iTunes Store, I would suggest that you troubleshoot using the steps in this article - 
iTunes for Windows: iTunes Store connection troubleshooting - Apple Support
Thanks for using Apple Support Communities.
Happy computing,
Brett L 

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