Why won't iTunes Store load when my Internet is working properly, Why won't iTunes Store load when my Internet is working properly
It just stays white and it doesn't do anything
In Australia I'm pretty sure the App Store is down I have that too and 3others from aus said they had that
Similar Messages
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Why won't some photos or videos sync to my iPad when they work fine with iPhoto and iTunes?
Why won't some photos or videos sync to my iPad when they work fine with iPhoto and iTunes? Other photos taken with same camera sync fine from iPhoto while certain events are inexplicably incompatible. I've recently foundvthecsame occurrence with certain mp3s and videos from iTunes.
For photos try deleting the photo cache from your computer and then re-try the photo sync and see if they then copy over - the location of the cache, and how to delete it, is on this page http://support.apple.com/kb/TS1314
Not all video formats that work in iTunes are compatible with the iPad - the supported formats are (from http://www.apple.com/ipad/specs/) :
Video formats supported: H.264 video up to 720p, 30 frames per second, Main Profile level 3.1 with AAC-LC audio up to 160 Kbps, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; MPEG-4 video, up to 2.5 Mbps, 640 by 480 pixels, 30 frames per second, Simple Profile with AAC-LC audio up to 160 Kbps per channel, 48kHz, stereo audio in .m4v, .mp4, and .mov file formats; Motion JPEG (M-JPEG) up to 35 Mbps, 1280 by 720 pixels, 30 frames per second, audio in ulaw, PCM stereo audio in .avi file format
Have you tried Advanced > Create iPad Version and then sync those versions to the iPad
The iPad's supported audio formats are :
HE-AAC (V1 and V2), AAC (8 to 320 Kbps), Protected AAC (from iTunes Store), MP3 (8 to 320 Kbps), MP3 VBR, Audible (formats 2, 3, and 4, Audible Enhanced Audio, AAX, and AAX+), Apple Lossless, AIFF, and WAV -
Need help please I just bought this iPad today and I factory reset it and then I plugged into my laptop and downloaded the latest software I went and purchased a app store card and a iTunes card but when I try to download apps it won't let me if anyone can help with this problem it would be greatly appreciated. Thanks in advance. Antawn
Hello Tntingey,
The gift card you've given your father must be redeemed via the steps below.
Redeeming iTunes Gift Cards and content codes
http://support.apple.com/en-us/HT201209
Cheers,
Allen -
why when i want to download a free app from app store it asks for my apple id and when i give my apple id it then says "this apple id has not yet been used in the itunes store". i dont even know what that means and it will this happen everytime?
If you are within 14 days of purchase you can still return the iPhone and get the phone that suits your needs, however, I think you will find that no matter which phone you get the content provider will want to know how you are going to pay for future purchases. For Android phones it is Google, and they will certainly want to know.
To create an Apple account without a credit card see: http://support.apple.com/kb/HT2534 -
I have a new ipad and everything works but can't connect to the app store. Itunes works and the wifi seems to be working but i get a blank white screen when i open the appstore. Nothing will load unter the features or charts tab so i cant download any apps. Purchased and updates tab loads fine. Any suggestions?
You would get better response from the iTunes community forum.
Have a nice day! -
Itunes Match won't upload. I get error stating there was an error in the itunes store, please try again. I have tried again everyday for the last month and am still unable to use. Any ideas on why Match can't complete the 1st step of the process (Gathering information about your Itunes library)?
JohnCullison wrote:
For the last few weeks, the iTunes store has been displayed with empty graphic rectangles (with a blue box containing a white question mark centered in the rectangles), bits of text, and some buttons. The page extends quite a ways, including what I assume would be all the links to all the music...
If all you are trying to do is buy music, you can easily buy MP3s at any online music download store (e.g. amazon.com) and add them to your iTunes library. -
I have created an apple id on my pc but when i'm trying to download free apps from itunes store it's asking for credit card information which i don't have, that's why i went through apple support there i found "if you don't have credit card then click on none option but the problem is there isn't any none option so plzzzz some help me?
If you have an existing ID, & you don't want to use a credit card, you'll have to redeem an iTunes gift card. If you don't want to do that, you'll have to create a new ID by following the directions here, EXACTLY:
http://support.apple.com/kb/ht2534 -
I was downloading music cd from my PC to my I tunes library and playing music on the I tunes player at the same time when all of the sudden my music stop playing and I can't get the I tunes player to restart playing music from my library again. The I tunes equalizer / player box with timer shows the song ready to play but the controls won't restart the song.......why not, and how to I get it to restart playing my library?
- You need to restore the iPod to factory defaults/new iPod and start anew. Is the restore button visable in iTunes? If it is they restore the iPod.
- If it is not visible try resetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- If the restore button is still not visable, try placing the iPod in recovry mode. See:
iPhone and iPod touch: Unable to update or restore -
My iPhone won't stop vibrating when plugged into my Macbook. All software is up to date. iTunes just gives me an error. No problems when plugged into a PC. Why the nonstop vibrating!?
When I connect it to my iMac (with up-to-date OS X Yosemite 10.9.5) - it doesn't work.
Specifically - iTunes automatically launches, but then quickly shows a dialog window that says, "iTunes could not connect to the iPhone. This device is no longer connected."
Meanwhile - on my iPhone - in the upper right-hand corner (where the battery life is displayed) - you can see the "plugged in" icon (lightening bolt) rapidly blinking on and off.
In other words - it seems like, when it's plugged in - it's rapidly connecting and disconnecting (several times per second).
If I click "OK" on that dialog window on iTunes - it instantly pops back up, and continues to do so as long as I keep the iPhone plugged in.
I have tried all and stile did not resolve my problem. I tried to restart both devices, try different cable (I have original cable). Both devices are new and software's are update it on latest versions.
Thanks in advance for any help! -
Whenever I buy something in game, it says that " can not connect to itunes store". Why???? I fill all my payment information in app Store, bt I couldnt buy any thing. Why???
Additonally, at this point I really want to talk to someone who cares about how a customer like I might feel in such a situation and when I call corporate would like to talk to someone who is interested in hearing my input as it really sucks to think I really don't feel like going to the store anymore and would rather just buy stuff on amazon or newegg these days instead;/ When I know how much i used to enjoy going into the store and getting friendly with kind staff who worked with me to get the best deal on the items I got--perhaps this was because it was at a more desperate time when Best Buys fate as a company was more precarious prior to price matching taking origin. Also, on an aside, would like to add that obviously there is always the one or two people who go out of their way to make sure you have an excellent expeirenece so I am not trying to make any sweeping generalizations here. In fact, I find the forum contributors to be among the most kind and helpful, but that might be because they don't have to deal with the now seemingly dreaded "pricematch" epidemic;D
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Apple TV says turn on homesharing on computer to access my music library. When I go to the menu in iTunes it says turn off homesharing. So homesharing is on but it won't work. Why ?
The following article(s) may help you.
Troubleshooting Home Sharing
Troubleshooting Wi-Fi networks and connections
Recommended Wi-Fi settings
Wifi Diagnostic Software (for Mac users) -
I have factory restored my 1pad 3 loaded ios8 - wifi works, safari works but it won't connect to the app store or iTunes citing 'not connected to internet' any ideas?
Reset the iPad and try again. Hold down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears on the screen. Let go of the buttons, let the iPad start up.
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My IPad2 just got fixed at the Apple Store, but it looks like they loaded up the latest iOS. When i got it home and mated it to ITunes(MacBook Pro), I was prompted to load the latest OS into my main computer which now runs on OS X version 10.5.8...how do i get the latest OS so i can get the latest iTunes and am i looking at problems with the MacBook buy leap frogging so many OS's?
Buy Snow Leopard here: http://store.apple.com/us/product/MC573/mac-os-x-106-snow-leopard
Install it, update to OS X 10.6.8 using Software Update, and then you'll be all set with iOS 7. -
When I use my iPhone and go into the iTunes Store Search, it clocks/gets-stuck in Loading.
Also if I select iTunes and App Store in Settings, nothing happens.
Any advice?
Thanks.I guess no advice. Thanks anyway.
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Why my iphone 5 said'this Apple ID has not yet been used with the iTunes Store' when I signed in?
why my iphone 5 said'this Apple ID has not yet been used with the iTunes Store' when I signed in?
sameee hereee!! its driving me nuts
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Why am I missing artwork only and exactly for the albums I downloaded from the iTunes Store when I then sync them from PC (non-Mac) to my iPhone??
And why can I not find a way to post this message to Apple Support without paying 35 Euros?Thanks, randers4,
I don't do auto-sync. Too much music on my PC for that. I manually copy and/or delete.
And I did delete the iTunes-acquired albums from the phone and then copied them back on:
No change...
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