Why won't itunes use my gift card

itunes says i have $15 but it keeps asking for my bank account and won't use the gift card, also when i go to billing info there is no none option

This sounds like a question for the iTunes store. You can contact them about account problems at:
http://www.apple.com/support/itunes/contact.html?form=account&topic=iTunes%20Sto re%20Account%20and%20Billing&subtopic=Billing%20Inquiries

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HT201209 Can I sign up to Itunes using a gift card?

Can I sign up to Itunes using a gift card or do they have to have a credit card? I gave my little sister my Itouch and a gift card but I do not want to give her my credit card. What can I do for her to get Itunes?

Yes you can!

Why can't I use a gift card from other country? :(

My friend bought me a gift card and sent it to me. I try to activate it but it say "can use only in that country"
That's mean it not activate in Thailand. Then we try to do the other way....by sent that app as a gift.
But still the same...because it was sent from other country :(
I think Apple brand is very popular for international. I would like to see it as an international thing.
By make it work or no limited for that.
Because when people want to send a good thing to their friends or family they will not worry about this point.
But still...I would to see it work soon :)
Siri

Ok thank you very much....just wonder why :)
Actually just feel pity of the gift card because that a lot and my friend can't get it back also..
Anyway thank you for you suggestion. :)

Will iTunes use my gift card first before charging my credit card?

If I redeem an iTunes Gift card, will it use it upfirst prior to charging my credit card?

It looks like you had an outstanding charge for $30 on your account. When that happens, you usually have to enter in valid credit card info to pay for it or redeem gift cards to cover the amount.
In your case, as soon as you redeemed the cards, iTunes saw that the amount you redeemed was sufficient enough to take care of that $30 outstanding charge and so it subtracted it from the $100 you redeemed the gift cards for.
If you have any other questions you can contact iTunes Support via expresslane.apple.com

I paid for some songs on iTunes using the gift card I got but it also charged my credit card?

So I got a iTunes $20 gift card from a friend and I correctly redeemed the card an I started buying some songs which took away some of the credit of the iTunes account but then a couple days later my credit card was also charged for buying those songs. Is this normal?

None for payment
After establishing the Credit Card account (i.e. after you have made purchases), you can remove the credit card information by editing your payment info, choosing "None".
http://i1224.photobucket.com/albums/ee374/Diavonex/3251ae4b9345e8a0551a15d5cad4b 5a9_zps1c6950c2.jpg

Why won't iTunes accept my credit card that is associated with my account, and it is the same card I have used since I opened my account?

I have been using the same debit/credit card for my iTunes account since I opened it. It would not allow me to make purchases yesterday, saying that my card had been declined. Nothing is wrong with my card (I have used it at other places), and I have double and triple checked the information. Does anyone know if iTunes no longer allows the use of debit/credit cards to make purchases?

In reading a former reply the replier stated "Make sure you enter the code exactly as it is on your card". Meaning the 3 digit number on the back of your card not the pass code you enter into an ATM or when making a point of sale purchase in a store. The security code refers to the number on the back of your card not the pass code you use when making a purchase.
After making this change my account was set up with no problem.

Why won't iTunes use my credits?

I am trying to buy an album and I have credits, but iTunes wants to bill me instead of using my credits. How I can I change it so the iTunes will use my creadits like it is suppose to?

The iPhone 3G was released in the summer of 2008. Apple has a far better track record of supporting older phones than any other smart-phone vendor in the market. I'm not suggesting you have to buy a new phone. I'm suggesting that if you want to do things it wasn't designed to do, you need to buy a new phone.
There are plenty of alternatives to iCloud. Gmail comes to mind. You can set it up as an Exchange account and sync calendar and contacts as well as mail.
Technology moves quickly. Smartphones like the iPhone and Android phones did not even exist 5 years ago. iOS is already in its 5th major version. Apple is supporting 3 generations of the iPhone with the current iOS release. No other smartphone maker goes beyond 2. many don't go beyond whatever the current model is.
Any computer or smartphone you get should continue to work exactly as well as the day you took it out of the box until it dies.
Next you'll be complaining because the new car you bought 2 years ago didn't come with the turbocharger that's in this years model and is now useless because you can't drive it over 100MPH. YOU NEVER COULD TO BEGIN WITH! Why do you think Apple or anyone else owes you the ability to do so now?

I am trying to purchase albums from the iTunes store and all the website says is that the price has changed. Why can't I just use a gift card/myaccount?

I am trying to purchase albums from the iTunes store and all the website says is that the price has changed. Why can't I just use a gift card/myaccount?

If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Why won't Itunes let me use my store credit to gift an item

I want to gift a couple songs to my boyfriend, but when i try to gift the songs it asks for my credit card information. i have over $100 in itunes store credit from gift cards. i want to use that money to purchase the songs i will be gifting. why won't itunes allow that? i looked up tutorials and gifting should be easy and all you submit is the other person's email but thats not happening for me.

sadly Apple does not allow you to gift using iTunes Store credit
that's just the way it works I have tried myself and I know it doesn't let you
Sorry
nchra007

I just want to know why money was taken out mi bank account,i still have a itunes balence and used a gift card.id love someone 2 call me about this but i never get thru to you

i just want to know why money was taken out mi bank account,i still have a itunes balence and used a gift card.id love someone 2 call me about this but i never get thru to you

This is a User to User Forum... You are not addressing Apple Here...
Suggest you use this link to Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

HT201209 I am trying to make a purchase on iTunes with a gift card but it is not allowing me to because it wants to use my credit/debit card which I know have no funds in. My iTunes account has $30 on it but won't work as wants to use credit card.

My itunes account will not let me use my $30 credit which is loaded on. It wants to use my credit card which I've previously used but which now has been cancelled. I've gone into manage my account and tried to find where to de select credit card but there is no 'none' button. I now can't purchase from itunes.

I had a similar problem, except my phone was a new IPhone 5s, and it was my first purchase. I simply put money into my credit card account (only $2), and gave them my credit card details in the payment info section. I then tried purchasing again and it worked using the gift card I had previously redeemed, maybe they just need to know that if it doesn't work there's enough money on your card, as a guarantee.

ITunes won't use my gift card balance to purchase apps.

I have a $12 balance from a $15 gift card and twice I've tried to buy an app & it won't deduct from the gift card balance. What do I need to do? Is it just certain apps (Wipeout & Plants vs Zombies)?

Thanks, Dah veed. I'm more concerned that it's not taking the balance...which it still isn't happening. There are select apps it will take from the gift card balance and then others it won't. There is a $7.04 balance...and then she bought appls & songs and it was all charged to my account.
I think I'm going to have to reach out to Apple.

Why won't iTunes store save my credit card code?

I have to re-enter my credit card code each time I make a purchase through the iTunes store on my laptop (PC) running Windows XP. Why won't iTunes save it?

Is it actually prompting you for a credit card, or just asking you to verify billing details? Due to recent security issues and identify theft (mostly due to phishing scams), the iTunes Store seems to be requiring more frequent verification of billing information, even if you have a balance from a prepaid card. Go into the Payment information in your account and set the payment method to "none", if it's not already, which should then stop the regular requirements for verification. It may still ask - mine did for a while - but you should just be able to click through the buttons without problems.
By all means, though, if you prefer eMusic, use that service.
Regards.

Can I buy on iTunes and not use my gift card balance for one transaction?

I have a $40 gift card balance on iTunes. Now I need to buy an app for work and put it on my corporate card. But if I buy the app on iTunes, it will come out of my gift card balance. Is there a way to say "don't use my gift card balance for this transaction?"

Apple doesn't allow that. They've never said why.
(96758)

I have an itunes account in Euro. I received iTunes and AppStore Gift Cards in $US. How can I use these on the same iWhatever?

I have an itunes account in Euro. I received iTunes and AppStore Gift Cards in $US. How can I use these on the same iWhatever and keep together music/apps bought in the 2 currencies?
Thx

Barbara Hunt wrote:
Would it be possible for me to download iTunes in Parallels and get the files into that and then onto my iPod?
Yes, you can download iTunes for Windows using Parallels. If planning on making purchases here and/or authorizing already purchased tracks (from your Mac iTunes library), you are permitted to authorize five (5) computers as per iTunes Store terms of use, regardless of computing platform. No need to create a separate new iTunes Store account.
However, judging from what you would like to do, your best bet would be to convert the WMAs to AAC/MP3 in iTunes-Windows (iTunes-Mac cannot import WMA files), and drag the files from the Parallels window to your desktop to add to the iTunes-Mac library. (as the iPod itself is currently linked to your iTunes-Mac library)
Hope this helps,
Steve

Why won't itunes use my gift card

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