Why won't msword open on my macpro says it is not supported and the operating system is OS x

Why won't MS word open on my MacPro. Operating system is OS X (OS 10.6.8) and computer tells me the application is not supported?

Are you sure you're running 10.6.8 and not Lion (10.7)? That sounds like what happens when you try to launch a Motorola (G4/G5) app on an Intel system running Lion since they removed the emulation layer.

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HT4623 Why do my iPhone cords for my 5 say it is not certified and may not work with this device? It's the same cord that came with my phone. The only difference is the iOS7 update.

Why do my iPhone cords for my 5 say it is not certified and may not work with this device? It's the same cord that came with my phone. The only difference is the iOS7 update.
Maps took me to the completely wrong side of town for a long standing business in town.

Hello margmcarlson,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
Troubleshooting iPhone, iPad, and iPod touch accessories
http://support.apple.com/kb/TS2634
Restore iPhone, iPad, or iPod touch to its factory default state. You should rarely need to use this step with an accessory issue.
Best of luck,
Mario

I just got a new ipod 5 and when I plugged in the charging cord that came with it, it says it is not supported, and may not charge. It worked the first few times, but now it won't charge at all.

I just got a new ipod 5 and when I plugged in the charging cord that came with it, it says it is not supported, and may not charge. It worked the first few times, but now it won't charge at all.

- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store. The cable as well as the iPod, is covered by the warranty.
Apple Retail Store - Genius Bar

When i try to open my itues it says "iTunes could not connect to the iTunes store. The Network connection timed out. Make sure your network settings are correct and your network connection is active, and try again"

when i try to open my itues it says "iTunes could not connect to the iTunes store. The Network connection timed out. Make sure your network settings are correct and your network connection is active, and try again"

I am having similar issues except that the store starts to load, then stops, then I only get iTunes Store in gray letters on a white screen. I can access playlist and the other stuff. Like flamesgirl, I contacted them and they just keep sending me links of stuff to try which I had already seen on the Apple website and nothing works. I posted the question on another forum I belong to and one responder said her husband was in an Apple store and asked about this problem as he was having the same issue. They said an update would be coming out soon as they were aware of the problem. Who knows.

I downloaded a verison of Itunes that is not supported by my operating system. Now I can not open itunes what do I do?

I downloaded a verison of Itunes that is not supported by my operating system. Now I can not open itunes what do I do?

Unistall it and download the right one

I have an ipad air and I'm trying to play a video I purchased from iTu and it says cannot open not supported and the codec says protected. How do I fix?

I have an ipad air and I'm trying to play a video I purchased from iTu and it says cannot open not supported and the codec says protected. How do I fix?

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: mailto:[email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
https://reportaproblem.apple.com/
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

Firefox 4 won't open because it says it is not supported by the current architecture. Now I cannot use Firefox at all.

I followed the advice and instructions to download Firefox 4 and once I moved it to the applications folder, a slash went through the icon and now it tells me that I cannot open Firefox because it is not supported by the architecture. Don't know what to do next.

I suspect you need more expert help but here are a few things you can try.
If you can't open Firefox(double click on Firefox desktop icon) try Safe Mode - Hold down the Shift Key as you double click on the icon>don't check anything on the page that opens>continue. If Firefox opens and works in this safe mode go to Add-ons> Extensions and look for "Ask". Then look at Add-ons >Plug-ins and again look for "Ask" . Remove, delete,disable any Asks. If you do remove any, close Firefox. And try again in Normal Mode.
The Ask website has detailed instructions for removal but you need to find it on your computer and have your computer in working order.
If there is no sign of Ask and Firefox is working well in Safe Mode you should work your way through this -
https://support.mozilla.com/en-US/kb/Troubleshooting%20extensions%20and%20themes
Eventually you might need to grapple with About:Config and even your Windows Registry but I would recommend a complete uninstall and re-install before that. Unfortunately that often doesn't work.
That all sounds very daunting but taken step-by-step you might get lucky early.

Why won't Firefox open after updating? Says to close, but how?

Windows 7. Attempted to update to latest Firefox today, but it won't open on my screen. When I attempt to either use the previous version or delete it, it says to close it first. How do I close something I can't see? Thanks.

See:
*http://kb.mozillazine.org/Browser_will_not_start_up
Try to run the Firefox program once as Administrator (right-click firefox.exe: Run as Administrator).<br />
If that doesn't solve the problem then remove the Firefox program folder (C:\Program Files\Mozilla Firefox\) to do a clean reinstall.
A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls

Why won't Firefox open a web page if there's an apostrophe in the URL?

When I click on a link and the underlying URL contains punctuation, specifically an apostrophe, I get a page not found error. Both Safari and Chrome handle these URLs seamlessly.

If it is a server-side problem, why do I have no difficulty when I use Safari? It is difficult for me to argue with them that it is THEIR problem, if the problem exists only for Firefox users. I have seen others comment on it recently also. It seems to me that Firefox needs to change something to allow a link with an apostrophe to resolve properly.
Thanks for your response, but it does not solve anything.

Why won't Firefox open Google+? It says it is no longer supported

When I tried to open Google+, it said it's no longer supported. Internet Explorer and Chrome do not have these issues.

hello, this is a google issue. on [https://support.google.com/plus/answer/1347815 their support site] they say that all current versions of firefox are supported but apparently something has gone wrong in there browser sniffing which will have to be corrected on their server side...
http://productforums.google.com/d/topic/google-plus-discuss/QvaQaWgYuQE/discussion

I have windows vista home premium and all other versions of iTunes worked on my laptop iTunes 10 won't work, I get a message saying I'm not connected to the Internet when I am. Why isn't iTunes recognizing my browser configuration?

I have windows vista home premium and all other iTunes worked on my laptop, I downloaded iTunes 10 and now the iTunes will not connect to the Internet. I use Mozilla firefox on my laptop and for some reason it keeps saying the connection timed out and I'm not connected to the Internet when I am. Why isn't iTunes recognizing my web configuration?

It probably has to do with your security and/or browser configuration.
When my laptop crashed last year and I had to get a new one, I dealt with the same thing. First, go to your control panel and select the security section. See if your firewalls are up or not. If they are, turn them off. If you have any software to speed up your browser, that can affect the connection as well. Go into that software and disble/turn it off. If this doesn't work, contact customer support. They have a few other tricks they had me try that worked, but I can't remember them now.

Why won't anyone tell me exactly what is, or is not, included in the 'typical' installation of Acrob

this isnt blank. .... Acrobat XI Pro. this forum and all the other forums only have one entry for this, and for 2 years, no one has bothered to answer the question.

How would we know and why would we care?

HT4623 It won't let me update cause it says I'm not connected to the Internet when I am

What do I do???

Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.h tm
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Sig nal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Double tap your Home button & at the bottom of the screen you will see the icons of all open apps. You may have many open which can possibly cause the slowdown and possibly the loss of wifi. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I downloaded Pandora to my iPOD and then my wifi quit and had to be restored and now i can't open Pandora. It says it is not connected to the internet.

I downloaded Pandora to my iPOD and then my wifi quit and i had to restart it and now Pandora says it is not connected to the internet. How do I get it reconnected?

- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears
- Power off and then back on the router
- Reset Network Settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections

Why do I get an error that a Youtube video format not supported on the iPad?

I am trying to view some YouTube videos but am receiving this error. I thought YouTube was compatible.

For viewing YouTube videos you would be best using the built in YouTube Application as opposed to going to the www.youtube.com website.
The website via Safari will have some videos that are in a format the iPad is unable to read, using the Application specifically should only show those Videos that are compatible.

Why won't msword open on my macpro says it is not supported and the operating system is OS x

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