Why won't my 4s synd ringtones

I have tried everything I can think of but the phone will not sync my ringtones
I am using an iMac with the latest itunes and iphone updates
Help Please

I had to switch computers (Win 7 64bit) so have latest iTunes, and IOS on my iPhone 4s. I don't want to loose my ringtones, music, etc off my phone but want to add a new ringtone. The ringtone shows up in iTunes and when I try to drag it to my phone I get the + but it never shows up on the phone. If I check the box to sync tones it tells me that I will loose the tones on my phone. I don't want to do that. So what am I doing wrong?

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Yes, the tone is available and checked in iTunes under the Tones library.
Yes, it is also listed under the Tones tab for my iPhone, but it is grayed out.
Yes, tones are selected under "sources" in General Preferences, along with everything else.
SyncTones was NOT selected under the Tones tab for my iPhone. I did so and it synced.
Thanks for your help!
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Defiled:
I did sign a two year contract and completed that contract. The 3gs is no longer in service. My daughter is going overseas to protect you and your family. I was attempting to find a way for her to have a reliable phone that could offer her some connection with home as she travels through the middle east. She travels in missions all over.
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Sorry, just upset about my daughter heading over there, boots on the ground, and just pray she will be safe. Would have liked to facetime her while she is in the airports and in specific areas allowed for that.
Please don't come down on me for asking this question. I understand all the contracts etc.... but to single out the iPhone specifically to not unlock after contract is over does not seem fair.
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Why won't my 4s synd ringtones

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