Why won't my Adobe Professional program activate online or by phone?

Online activation says to phone - phone activation "no longer works, try www.adobe...., which my computer can't find. It says my sign-up time will expire and I can't use the program - is that correct? WHY? I paid for this!!

You need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/

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