Why won't my Apple TV upgrade?

It's connected to the wifi, has a strong signal and should be working. I have a second Apple Tv in a different room that I don't have any problems with. This one is close to the router, and is used regularly. It also kicks me out of watching shows randomly. Some days it works great, others not so much. I'm becoming frustrated with this device.

What version is the ATV running?
Have you tried chaning the Wi-Fi channel that the router is using? 
Relocating the Wi-Fi router or the ATV(s) to eliminate interference?
The best connection is wired ethernet, but if that's not an option then it's up to the user to work with and around the networking issues.
As for updating the ATV, this can always be done by connecting the ATV via microUSB to a computer running iTunes and restoring it.

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