Why won't my applications purchased from the itunes store launch on my macbook pro? My software is up to date.
I purchased a few games from the app store recently. I have updated all of the software on my Macbook Pro but the applications will not launch. If the problem was contained within just one application, I could have fixed it, but neither of the applications will launch. I click on them, they turn blue, but that's it. I do not have an iPhone or iTouch with which to test the applications. Could somebody tell me what is wrong with my computer/the applications and how to fix them?!
Hello ah3636,
Apps on the iTunes store are made for the iPad, iPhone and iPod Touch and not the Mac.
By any chance, do you mean the Mac App Store?
Regards,
Tim
Similar Messages
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Why do songs that I purchased from the iTunes store get "chopped" after a few seconds of playing?
Why do songs that I purchased from the iTunes store get "chopped" after a few seconds of playing?
You will not get recharged if you download them from the Purchased section of the iTunes Store and you are signed in with the Apple ID they were originally purchased with.
iTunes Store > Purchased (in the Quick Links section on the right) > Music -
Hi, My name is Bheki Yende
I'm experiencing a problem with an app I've just purchased from iTunes, I have tried every piece of advice from the "iOS: Troubleshooting applications purchased from the App Store" and still nothing is working. I would like to get my refund on this pls.
This is an inconvenience, I don't understand why I have to contact the developer for a faulty product in your store.
I've paid iTunes to get this, so iTunes must fix this problem for me or give my money back.
ThanksThis is a user forum, you are not speaking to Apple here.
You will need to contact iTunes support here, regarding this issue. They will usually respond within 24 hours. -
why am I still getting this message after logging in? "This computer is no longer authorized for apps that are installed on the iPhone “*************s iPhone”. Would you like to authorize this computer for items purchased from the iTunes Store?" - after I have logged in and get the message that the computer is already authorized!!!?? - and then the above message pops up again?
Click here and follow the instructions.
(71175) -
I paid $20 to a person from the apple customer support line to have my iPod touch upgraded but it never went down. The representative who assisted me said that I would have those $20 posted back into my Visa card if it didn't go through. The service never got to happen and failed. Prior to this I made a purchase from the iTunes Store for $7.00, which they never billed me. So until I pay for the previous iTunes purchase, I am not allowed to download any applications. This is the reason why I need the $20 back from the separate request I made with apple which never worked out. Cause as soon as I pay for the previous iTunes purchase that I made apart from apple, then I could once again start to download and install applications. I have a week already without downloading apps. Please refund my money back a.s.a.p.
Not sure what this is all about...
JamesAbreu55 wrote:
I paid $20 to a person from the apple customer support line to have my iPod touch upgraded but it never went down. ...
However... This is a user to User Forum.
To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
When I try to purchase from the itunes store, message says purchase can not be completed.
When I try to purchase from the itunes store, I will occasionally get a message that says "Your purchase could not be completed."
Very annoying!If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow users here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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I want to buy from the iTunes Store, and I can not why?, I want to buy from the iTunes Store, and I can not why?
Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here, we won't know why.
What happens when you try to buy something, does the 'buy' button not work, do you get any error messages ... ?
If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If it's a different problem ... ? -
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Why does iTunes skip the first two songs of the album I just purchased from the iTunes Store?
I previously checked that the download was complete. (Had plenty of time, but checked nonetheless it was done.) I have closed and reopened iTunes several times. Frustrated.If your country's iTunes Store allows you to redownload purchased tracks, I'd delete your current copies of the dodgy tracks and try redownloading fresh copies. For instructions, see the following document:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
Otherwise, I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not playing properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items. -
HT4061 I cannot purchase from the iTunes Store
I have a credit card that is valid . my user I'd And password are good why can't I purchase from the iTunes Store .p?????
Hi there Benjin90,
Welcome to Apple Support Communities.
It sounds like you want to change the Apple ID that’s used to sign into the iTunes Store on your iPhone 4. The article linked below will walk you through that process and answer any related questions that you may have.
iOS: Sign in with a different Apple ID in the iTunes Store, App Store, and iBooks Store - Apple Support
Cheers,
-Jason -
I already have an itunes account on my laptop but have been setup on a mac and have songs that have not been purchased from the itunes store, I cannot get the songs from my iPhone onto my itunes account on the mac. how can I do this?
You copy them from your old computer or your backup copy of your old computer.
The iphone is not a backup/storage device. -
Ok. So my iTunes started acting up a few months ago. ALL of the songs I purchased from the iTunes store stop in the middle of the song and then go back to the begining (I keep it on repeat one song by the way). Please help!!! (Windows 7) I would really like to hear my songs all the way through, but I can't . I tried the "Convert Protected ACC files to Purchased ACC files fix" but it DIDN'T work. I don't know what to do. It does it when I transfer the music onto my Classic too.
What do you mean "doesn't recognize"?
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I gifted a ringtone to my sister that I purchased from the iTunes store, and it is on her phone, but we can't figure out how to get it moved to her ringtones. Can anyone help?
Edit > Preferences. Select the check box for Ringtones, this will add them to the listing in iTunes.
Not sure that really answers your question though. -
I can not purchase from the iTunes store because of the security question I am I do not know your security question and alternative mail has been hacked
You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87808) -
Is there a way to check what I had purchased from the itune store to match the charges on my credit card, because there is a charge that I do not recognize
http://support.apple.com/kb/HT2727
Regards. -
How can I get films purchased from the iTunes store to work on my new iPod classic?
I have recently purchased a new iPod classic, everything works accept it will not play films. At first I thought it was a problem with the films I was trying to put on as they were from my computer; but after purchasing some films from iTunes it still keeps saying that they cannot be played on this device. Please help as I have spent money on films I otherwise cannot watch.
Any advice is welcome.Hey Shelly29,
It sounds like you might be trying to sync HD videos to your iPod classic.
HD videos purchased from the iTunes Store are compatible with iPhone 4 or later, iPad, iPod touch (4th generation or later), Apple TV, and computers. You may need to download your purchased video from iTunes in the Cloud in a lower resolution for your device.
You'll want to check out the following article to resolve the issue, specifically the "Download previously purchased content in a lower resolution" section:
iTunes: Sync purchased HD videos to iPod or iOS device
http://support.apple.com/kb/TS4223
Have a great day,
Delgadoh
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