Why won't my computer read my iPhone?

It notifies me that I have plugged in my phone but it does not allow me to add music.
The part of iTunes that usually pops up when an iPhone is plugged in does not pop up, so I am not able to add music or really do anything. I have reinstalled itunes and i am unsure what to do. It is only happening on one computer, and on every device that i plug into that computer.

Hi mscotttt,
It appears you are unable to connect your iPhone to your computer via iTunes. I've linked to an article that can help in this situation. I'm unaware if you are using a Mac or PC, so I've included both versions of the article:
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
If you don't see your connected device in iTunes for Mac - Apple Support
Thank you for contributing to Apple Support Communities.
Take care,
Bobby_D

Similar Messages

  • Why won't my computer recognize my iphone 5?

    I have an iphone 5 that in the past has had no trouble connecting to my windows computer. Recentlly though, it is syncing my pictures and music just fine though wifi, but when I try to plug it in through the USB port, my computer nor itunes recognizes my iphone. When I pull up the computer folder, all I see is "icloud photos" system folder, where my iphone should be.
    Things I have tried:
    1. I am running version 11 of itunes, and no updates are required.
    2. Turning my iphone on and off
    3. Restarting my comptuer
    4. Restarting itunes
    5. Turning off and on the Apple Mobile service and also making sure it is set to starting automatically
    I have not uninstalled and reinstalled iTunes but that will be next step. I'm not sure if that is necessary. When I run the itunes diagnostic, it says it doesn't recognize an apple device connected to it.
    I am running Windows XP if that helps. My iphone does not have the latest upgrade because I need to delete its photo library though itunes before I can download it. And I can't do that unti iTunes and my computer recognize my phone.
    Appreciate any help!

    Hey WyoBiophile,
    Thanks for the question. I understand you are experiencing issues with your iPhone 5 being recognized in iTunes on Windows XP. The following resource may help to resolve your issue:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Thanks,
    Matt M.

  • Why won't my computer read my device

    My Iphone 5s has recently locked me out. By trying to reset it on my computer using my iTunes, my iTunes and computer will not read my phone nor will it charge my phone. I'm lost on trying to get this unlocked.

    Hi mscotttt,
    It appears you are unable to connect your iPhone to your computer via iTunes. I've linked to an article that can help in this situation. I'm unaware if you are using a Mac or PC, so I've included both versions of the article:
    iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
    If you don't see your connected device in iTunes for Mac - Apple Support
    Thank you for contributing to Apple Support Communities.
    Take care,
    Bobby_D

  • WHY WON'T MY COMPUTER RECOGNISE MY IPHONE?

    My laptop used to recognise the connection when i plugged in my iphone via USB cable, but not anymore. I have updated itunes, any ideas as to why my computer and itunes is not picking up the connection?

    Device not detected in iTunes for Windows

  • Why won't my computer recognise my iphone?  Never had any problems before?

    My computer won't recognise my iphone for some reason.  Do i need to update Itunes or something on my phone perhaps? Thanks for any responses.

    Device not detected in iTunes for Windows

  • Why won't my computer's address book sync ALL of my contacts with my iPhone?  no MobileMe, no iCloud, just straight from computer to phone.

    Why won't my computer's address book sync ALL of my contacts with my iPhone?  No MobileMe, no iCloud, just straight from computer to phone.  I have checked all the settings and all seems correct.  It simply won't pull in all of the contacts.  Last time, it added some new ones, but deleted others.

    I found the route of the problem! All the songs under 'On This Phone' are completely grayed out! The only question is now how do I ungray them???

  • Why won't my Mac detect my iPhone which was just upgraded to iOS 6.1.  My other phone still at 6.0.1 is detected just fine.

    Why won't my Mac detect my iPhone 4 which was just upgraded to iOS 6.1.  My other iPhone 4 is still at 6.0.1 and is detected just fine.  Is anyone else having this problem?  Everything was working ok before the upgrade and still works except for the detection.  Coincidence?

    After 4 updates to Xcode it started to connect again.  Now it's working fine.

  • Why won't my computer let me make changes to documents??

    Why won't my computer let me make changes to documents saved in pages and save them again? It keeps saying access denied when its my computer and I have Lion OS X

    Right click the document and select 'get info'.  Check the permissions for the file.  If several of these files have the wrong permissions then you may need to repair user permissions.  See this for instructions:
    http://osxdaily.com/2011/11/15/repair-user-permissions-in-mac-os-x-lion/

  • Why won't my computer update?

    Why won't my computer update?  I keep trying and nothing happens.  I follow the prompts and restart, but still no update.

    Which updates are you trying to install? 
    How large is you HD and how much space do you have left? 

  • I was writing to -R dvds fine from blank dvds purchased last year.  Inserted newer purchase -R dvds and MacPro spits out dvd.  Why won't my computer now accept -R blank dvds?

    I was writing to -R dvds fine from blank dvds purchased last year.  Inserted newer purchase -R dvds and MacPro spits blank dvd back out.  Why won't my computer now accept -R blank dvds?

    Likely either the batch of media is defective, or the drive itself is not working.
    Swap for different media; for a different batch from a different vendor, and also try +R media. 
    The slot-loading drives on various Mac systems can and variously do fail.  If different media doesn't work, then you probably have a failed drive. 
    If your Mac is of same the vintage as OS X v10.4 that's listed in your footer and you're not in a position to replace or repair the optical drive in your Mac, then you might consider using an external USB CD/DVD device.  If you don't have another Mac around to perform the recording on, that is.

  • HT201398 Why won't podcast app work on iPhone 5 after ios 8.1.3 update?

    Why won't podcast app work on iPhone 5 after ios 8.1.3 update?
    I've restarted the phone and itunes several times, have uninstalled and reinstalled the app on the phone and itunes separately, and it still just shows 'Installing" under the greyed out app.

    I have the same problem with an iPhone 5s. All podcast fail to work on the phone since updating to iOS 8.1.3. What is going on? Is Apple taking this problem serious?

  • Where is the stand alone installer ,why won't my computer upset from10.9.1 to 10.9.2

    where is the stand alone installer ,why won't my computer upset from10.9.1 to 10.9.2

    Go to About This Mac in the Apple menu.
    Click on the Version number in the window that opens. It will change to Build number. What's the build number?
    Also, what error message do you see, or any other helping description of what happens when you try to update.

  • Why won't my computer let Itunes download the update

    Why won't my computer upgrade from 10.7.0.21 to 11.0.1 on windows XP?

    Using the software update function, upgrade your Operating System to 10.6.8, and download the appropriate version of iTunes.

  • Why won't apple give Ting the iPhone?

    Why won't apple give Ting the iPhone?

    Ting is a "MVNO", a virtual network provider; basically, they're a reseller of Sprint's cellular network, only with way, way, better pricing than basically anyone else. They don't do "contracts", and they don't charge separate fees for everything. So if you had five phones on an account, you'd pay $6/phone, plus a single fee for all the data. No $20-per-line "data plans". If I moved my current six phones (including friends and family) to Ting, I'd pay about 70% less per month for cell service... But I'd have to buy the phones up front. Which I'd do, but I have a couple people who want iPhones, and Apple-or-Sprint (it's not clear which) is not willing to let Ting do them.

  • Why won`t apple support siri on iphone 4 ?

    Why won't apple support siri on iphone 4 ?

    We are just users like you. So we can't answer that question. However, there are hundreds of posts about it, so a search of the forum might be enlightening.
    The iPhone 4 is four generations out of date. Have you noticed that when any company releases a new product or version of a product it has features that previous versions did not? If it didn't then what would be the point of coming out with a new version?

Maybe you are looking for

  • How do I use my Itunes credit on the Mac App store

    I have a credit in iTunes which I wish to use to buy some apps on the Mac App store. However it doesnt seem to be taking that payment method. How do I solve this?

  • Keyboard,trackpad and media bar inop at different times......

    I have a HP Pavilion dv7-1264nr That originally came with Windows Vista basic/home...After a clean installation of WIndows Vista Ultimate, the trackpad (touch mouse) and media control (play, pause, mute, forward/back, stop, volume slider) and wireles

  • 'log' file in user folder

    I just opened my "User" folder in the finder and noticed there is a random file in there named 'log'. When i open it in textedit, there is just one line of text: "cp_plugin_dir:/Users/Mitchell/Library/Internet Plug-Ins" What is this file and is it sa

  • What app will allow me to find my friends/family on androids with my iphone

    what app will allow me to find my friends/family on androids with my iphone

  • Setting up a new Time Capsule

    I just purchased my first Time Capsule and using the Airport Utility I tried to connect it to my existing network (hardwired to the DSL modem's WAN port). At first the Time Capsule had neither an internet connection nor any DNS servers (2 errors). I