Why Won't my FaceTime and iMessage Work?

I've Had My IPhone 4 For A Year Now And A Couple Of Months Ago My iMessage And FaceTime Stop Working I've Tried To Activate It Using My Apple Account But It Keeps Saying Something About My Network Connection.

Are you on a strong wifi or 3G connection?
There may also be issues on Apple's side with their servers. This happens somewhat frequently, so if you can't connect, wait a while and try again later.

Similar Messages

Why won't my FaceTime and imessage not verify

Well I have had my iPod since Christmas 2012 and I try and try to verify my FaceTime and iMessage but they don't verify so I can't talk to my friends or video chat them how could I get help?

iOS: Troubleshooting FaceTime and iMessage activation

FaceTime and iMessages worked fine on my ipad mini but now they don't please help

Okay so I was on face time when suddenly for the first time my ipad mini froze so I held down the home and off button like anyone else would do. Then when it turned back on I went back onto face time and it asked me to enter my username and password which I found a bit weird so I did. It then said that the username or password I entered was incorrect so I did it again it said the same thing. So I went on the App Store downloaded an app and it asked me to enter my password I did and it worked fine. Went back to enter my username and password for FaceTime and it said it again so I changed my password tried it again it still said it was incorrect. Then I tried it on my iPod and it works fine my question is why is my FaceTime and iMessages suddenly not working but my App Store and everything else works fine I use Face time all the time and I really need it can anyone help me because I don't know what to do

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
 Cheers, Tom

Ipad 2 facetime and Imessage didnt work after updated to IOS 7.

Hi everyone,my problem is my Ipad 2 facetime and Imessage didnt work after updated to IOS 7. When i try to login ,it's keep saying
     "facetime activation could not sign in please check your network connection" or
     "fImessage activation could not sign in please check your network connection"
so,i reset everything and reset my network too,but nothing change.
BUT,when i connect my ipad 2 with my iphone using ad-hoc,the facetime and Imessage worked really good,just like normal.
And my iphone using Optus network.,So when i connect like that,my iphone using 3G and share ad-hoc to my ipad and everything work fine.
SO,anyone having idea of how to fix this problem,please,help me. And thanks alot for your time .I just want everything working normally just like before i update to IOS 7.
               NOTE : before i update my ipad and my iphone,everything worked fine with my wireless router. It's just happen to my ipad since the update.
Thanks alot for your time ,any idea will be very helpful to me at this time. Again,thanks for you help .

backup the device with itunes.
Restore the device with itunes and set up as new.
Sign into the facetime and imessage to activate it.
After that is done and activation is good.
Restore from the backup.
Then make sure to sign into facetime and imessage again and you should be good to go

FaceTime and iMessage not working on MacBook Air (Late 2010)

I'm trying to login with my icloud account in facetime and imessage with my MacBook Air (Late 2010) but never login. In other device, as my New Mac Mini I can logged-in right. There any problem with FaceTime and iMessage working on Yosemite in old MacBooks?

Hi,
It would really help to know what you actually see when this happens.
Is there any sort of error message ?
9:20 pm Saturday; March 28, 2015
 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

My facetime and iMessage will not activate with my apple ID

Ever since I got the phone I can not activate facetime or iMessage on my iPhone 4S, Every time I try to activate in with my apple ID and password it says waiting for activation and when I try to sign in a message pops up and says could not sign in. Please check your network connection and try again. It has nothing to do with the network connection because no matter what wi fi I am on it says the same message. Help Please!

I found the fix for the error. Took me a few different tries but I got it to work. You have to completely reset your phone (erase all content and settings) and set it as a, "new phone". I advise you to copy all the information that you want/need onto iCloud first. After I did this my facetime and imessage worked perfectly! Hope this helps.
On a side note as well your contacts won't be erased either but save them on iCloud just in case.

Why won't Facetime and iMessage to verify and activate it ?

Why won't Facetime and iMessage to verify and activate it ?
Everytime I press next with both the apps. It brings me back to the Sign in page.
Can someone please help me ?
And i have the 5.1

Same by me, any idea how to fix it? Have tryed allmoast everything.

My ipad won't let me sign in to my FaceTime and iMessage and won't update my apps no more ever since I got my iphone and put them on the same account. Does anyone know how to fix it or why it's doing this

II've had my ipad with retina display for about a 1 now and everything was fine In till I got my iphone 4s and put them on the same account then my ipad stopped letting me log in to my FaceTime and iMessage and it doesn't let me update my apps and dosnt let me log in to iCloud ever since I got my phone and put them on the same account does anyone know how I could fix it and still be able to connected to my iphone??

Did you change your Apple ID?
Unable to make or receive FaceTime calls after April 16, 2014
http://support.apple.com/kb/TS5419
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Set Up Alert Sounds
http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
iOS 7 allows you to block phone numbers or e-mail addresses from contacting you via the Phone, FaceTime, or Messages
http://howto.cnet.com/8301-11310_39-57602643-285/you-can-block-people-from-conta cting-you-on-ios-7/
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457#19087457
How to watch FaceTime calls on the big screen with Apple TV
http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Text on the iPad
http://ipad.about.com/od/ipad_tricks/a/How-To-Text-On-The-Ipad.htm
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
How to Receive SMS Messages on an iPad
http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
 Cheers, Tom

I had an iphone 4s and it worked nice with facetime and imessage using my phone number but it was stolen on December so I buy a new iphone 4s using the same cellphone number but now imessage and facetime does not work with my number, it only works with

I had an iphone 4s and it worked nice with facetime and imessage using my phone number but it was stolen on December so I buy a new iphone 4s using the same cellphone number but now imessage and facetime does not work with my number, it only works with my apple ID. Please Help me I speak Spanish so if my English is not ok I´m sorry about it.
Do you think that apple has to reset in their database of the old serial number attached with my phone number and that’s why I can´t activate imessage and facetime with my number in the new iphone 4s??

I understand all of this Meg; that is why I bought an Iphone; but never expected my phone not even give a at least a 24 or even 12 hours....I work 12 hour shifts and also would expect to have to charge each night but not twice a day or more. I am not always somewhere I can charge my phone.
Your points are true; however it doesn't help me......

Both FaceTime and iMessage is not working on my Macbook Air

My facetime and imessage both randomly stopped working last week. I upgraded to Mavericks a few weeks ago but have only been having an issue for around a week. I have found that they do work if I log into my guest account, but they do not work on my main account. I have even reinstalled Mavericks, but have had no luck.
Any help would be amazing!

aiizaztarliq21: I solved my problem, and here is how I did it. I don't know if it will work for you or not, but it's worth a shot.
1. Make the time zone on the Mac not automatic (but correct to your time and zone), and change something in that pref. pane so that it overwrites the old prefs file.
2. Log out of iMessages, iCloud, etc., on your iOS devices
3. Un-associate your Apple ID with your computer user login (in System Preferences > Users and Groups).
4. Sign out of iCloud on your Mac.
5. Reboot.
6. Re-associate your Apple ID with your user login. If you see a caution icon next to it, double-click. Should disappear.
7. Launch iMessages and attempt to log in.
8. Then log in to iCloud via System Preferences > iCloud
If that doesn't work, do these steps, then go back to # 1, above.
9. Delete all the Apple tokens and keys in the Keychain (might break some other things--may be why I can't log in via Safari right now).
10. Reinstall Mavericks/OS X.
11. Repeat steps 1–8.

FaceTime and imessage not working in South Africa

Help! I'm in South Africa for a month and my iMessage and FaceTime aren't working. When I try to imessage someone, the message says "turn off airplane mode or use wifi to send and receive messages" but i have full wifi strength. When I try to FaceTime, it says to check the number, it might not be complete. I've tried calling the number as usual, then the international number to ca from South Africa to the US.
I have an iPhone 5s, My email is working fine. My phone is on airplane mode but I have full wifi strength. My date and time is set automatically to Cape Town. Please someone help me figure out why this isn't working! I can't find any other solutions on the internet. Thank you!

backup the device with itunes.
Restore the device with itunes and set up as new.
Sign into the facetime and imessage to activate it.
After that is done and activation is good.
Restore from the backup.
Then make sure to sign into facetime and imessage again and you should be good to go

Facetime and imessage will not work

My facetime and imessage isn't working. I have tried resetting my iphone to the factory settings and it just keeps saying "waiting for activation"..it won't give me an option to choose my phone number as well. Suggestions?

The servers are down.

Iphone 5 - Since I have updated to ios7 my facetime and imessage is not working :( Please help!!

Since I have updated my software, my imessage and facetime is not activating. I have tried to reset the phone, holding the lock button and the home button, trying to connect it under different wifi. Nothing seems to be working, it is really frustrating as I am a big user of facetime & imessage and many of my messages are not being recieved due to imessage not working. If anyone has anyother ideas or tips how to help me out I would really really appreciate it!!
Thanks

Hello Sophia,
Thank you for the details of the issue you are experiencing with iMessage. If you are still experiencing the same issue, I recommend the following article:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Thank you for using Apple Support Communities.
Best,
Sheila M.

IOS 6 disaster. Facetime and imessage not working. sync problems

Hi all.
I just wanted to know if anyone else has experienced so many bugs with iOS6?
Upgraded to an ipad 3 32GB wifi . Gave my dad ipad 2(restored and logged in with his apple id).
All was well. Then iOS 6 came along
I am able to log into my apple id but everytime i try to sign into facetime it says username or password is incorrect.
it worked a couple times but then stopped working again.
I am positive the password is correct.
I reset the password and am using the new one.
It is correct.
Restored the ipad.
worked for a while.. then the same thing
now i can't sync, Am getting an error message . Currently restoring the ipad again.
I am able to purchase items on itunes still on my desktop and my apple id seems to be working otherwise.
Facetime and imessage is not
please help?
anyone else experienced similiar issues with iOS6 ?
It should be mentioned that i couldn't purchase items directly from my ipad with the appstore for a period of time but it worked when i purchased through itunes on my desktop
Are these bugs associated with iOS6?
Again any help will be greatly appreciated
Cheers

I have the exact same problem!! it's been driving me crazy!! I have iPhone 4 but my iMessage works fine however.
Just the FaceTime doesn't work at all, my phone number is registered ,
just when I try to add my email (apple ID) to make the facetime works & activate .. I write down my email & password correctly , it says password is incorrect! =(((
I changed my password, I tried resetting the settings and turning on & off the phone and all. Nothing Works!!
this is one of MANY bugs I have after I updated (& made the most terrible mistake of my life) to iOS 6 !!
Apps are crashing & force closing including their new app store. Youtube application is vey slow. Maps aren't accurate not even half the quality of google maps. Screen freezes sometimes =((
I'm very disaapointed at Apple seriously!! this could be their one mistake that will drop down their whole legendary iPhone into the sewer!

My facetime and imessages are not working properly.Although the apple id sign in is working the verufucation process isnt...please help.

im a new apple user...my facetime and imessages do not seem to be working properly...although when it asks to sign in and i do get through that window but when the verification process comes i dont know what happens but i am sent back to the sign in window....please help.

I assume you have turned the Bluetooth on.... (Bluetooth not working).
On the iPad, try a reset (hold the power and home keys down until the Apple logo appears). I do not have an iPhone so I have no suggestion there.
Barry

Why Won't my FaceTime and iMessage Work?

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