Why won't my FaceTime connect? It keeps saying connection failed when trying to sign in.
Why won't my FaceTime work? I just got this iPad new was able to FaceTime once. The next time I tried to FaceTime it said phone number incomplete. So I signed out of FaceTime and now it won't sign back in. It keeps saying connection failed check connection. I am showing I'm connected to the wireless router. What could be the issue?
Ok, so sometimes apple's servers may crash, temporarily. Just check the following site: http://www.apple.com/uk/support/systemstatus/
and it will notify you of any crashes. The link above is for the UK. Change to adapt to your country if you are outside of the UK. If your problem isn't listed I am sure it will be resolved within 24 hours. If this problem persists best thing is to contact apple.
Hope this helped :)
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Hello,
I created a new @me.com address today for a seperate Apple ID account. I am needing to sign into the iTunes Store, but I keep getting a response that says:
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Any ideas as to what's going on here?
I also took a screen cap of the issue:
Thank you for the help!
MarcusThank you for your response Carolyn; however, that article does not fix my problem. I am getting this error when trying to sign into the iTunes Store on my Mac.
I get the same problem when signing into the Store on the iPad or iPhone. I simply can't log in, but when I go to iCloud.com or the Apple ID login on Apple.com, it works.
Marcus -
I keep getting error messages when I try to activate iMessage on my iPad since installing iOS7. Anyone else having this issue or a solution. I can obviously sign in with the same Apple ID information/password as I have done here and I am connecting with Wifi now and in all other apps.
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Hey, There are afew things you can try.
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- Hold down your home button and your lock button and let goes as soon as the screen goes black (Phone will power down) - Then turn on your phone and hey presto!
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this ones last cause I think you may have tried it already..
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I have tried everything I can find online.
Update iTunes to the latest version.
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I also did the microsoft fixit for the hosts file too...
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Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Hewlett-Packard SG3-320UK
iTunes 11.1.2.32
QuickTime 6.3
FairPlay 2.5.16
Apple Application Support 2.3.6
iPod Updater Library 11.1f5
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 7.0.0.117
Apple Mobile Device Driver 1.64.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 0021BA400B6F5880
Current user is not an administrator.
The current local date and time is 2013-11-04 17:27:31.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is not supported.
Core Media is supported.
Video Display Information
Advanced Micro Devices, Inc., ATI Radeon 3000 Graphics
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {29F59A15-D9E9-49E7-92D5-D80B98E8742A}
Description: Anchorfree HSS Adapter
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Adapter Name: {8B9D0C75-60FF-4AF7-9BEF-32BE5FFF1682}
Description: 802.11 USB Wireless LAN Card
IP Address: 192.168.1.102
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.1.1
DHCP Enabled: Yes
DHCP Server: 192.168.1.1
Lease Obtained: Mon Nov 04 10:12:31 2013
Lease Expires: Tue Nov 05 10:12:31 2013
DNS Servers: 192.168.1.1
Adapter Name: {EEC08A58-390F-46BC-B61E-E523E6364ECB}
Description: Realtek PCIe FE Family Controller
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway: 0.0.0.0
DHCP Enabled: Yes
DHCP Server:
Lease Obtained: Thu Jan 01 00:00:00 1970
Lease Expires: Thu Jan 01 00:00:00 1970
DNS Servers:
Active Connection: LAN Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
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**** Device Connectivity Tests ****
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iTunesHelper 11.1.2.32 is currently running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
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Standard OpenHCD USB Host Controller. Device is working properly.
Standard OpenHCD USB Host Controller. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Connected Device Information:
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Why won't dose my FaceTime keep saying connection lost if I am connected to the interent
Why dose my FaceTime keep saying connection lost if I am connected to the Internet?
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
HT204380 Why won't my FaceTime connect with others?
Why won't my FaceTime connect with others?
Ok, so sometimes apple's servers may crash, temporarily. Just check the following site: http://www.apple.com/uk/support/systemstatus/
and it will notify you of any crashes. The link above is for the UK. Change to adapt to your country if you are outside of the UK. If your problem isn't listed I am sure it will be resolved within 24 hours. If this problem persists best thing is to contact apple.
Hope this helped :) -
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