Why won't my facetime ring when I get a call

I can not tell when someone is trying to facetime. My ringtone doesn't work correctly.

Do you have sounds turned on for these types of notifications? Also, if you have notifications turned on, do the sounds show up in the Notifications settings area for the particular apps?

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Why does my Iphone 5 ring when I get a call, but can not figure out why there is NO sound when I get a text?

Why does my Iphone 5 ring when I get a call, but can't not figure out why it does not make a sound, when I receive a text or typing???

Deborah,
The solutions on here did not work for me.   I tried.....
I have the same problem with a BRAND NEW iPhone 5c version 7.1- no sound when a text message arrives.
(1) I have "do not disturb" scheduled correctly.   No partial moon on the main screen near the time and battery indicator.
(2) I have the ringer icon correct with no slash.    Yes I turned the hardward mute switch to the UP position (ie the one above the + and - buttons on the left side.   I tried messaging with the bell as shown and bell with a slash and neither work.   The mute switch is not red (switch above the + volume hardware switch)     I enabled some assistant using the Settings menu.    And I press the dot (looks like a target symbol) and go to Devices and I can see what position the bell is in....either a bell with a slash or no slash.
(3) Yes ringtones are configured for text and other. I can hear them when I am under settings > sounds.   But they do not link with the actual hardware.
(4) I rebooted the iPhone 5c by using the button at top, slide the red bar, then pressed it again, apple came up for a minute and it seemed to be back up.
(5) I upgraded the IPhone 5c from 7.0.4 to 7.1 using my pc and itunes.   And the upgrade was successful but did not fix the text issue.
(6) I do not have it in airplane mode or silent mode.
(7) I reset all settings using Setttings > General > reset > reset all settings . this wipes settings but not data and media.
This is really frustrating.

Since last upgrade my phone won't ring when I get a call or text message

Anyway to get phone to ring when I get a call or message. Since the last upgrade it will only ring occasionally

Hi BrendaQ,
Thanks for visiting Apple Support Communities.
If your iPhone does not ring when you receive calls or messages, start with these steps:
Verify that the volume is set to a level you would normally be able to hear.
Ensure that there is nothing plugged in to the headset jack or the dock connector.
If the iPhone is in a protective case, make sure that the speaker port isn't blocked by the case.
Make sure that the speaker and dock port aren't clogged with debris. If necessary, clean it with a clean, small, dry, soft-bristled brush. Carefully and gently brush away any debris.
If an audio issue occurs when using a specific application, try testing other applications to see if the issue persists.
If the iPhone is paired with a Bluetooth headset or car kit:
Try turning off Bluetooth.
If you experience difficulties with the Bluetooth feature, follow these troubleshooting steps.
Restart the iPhone.
If restarting doesn't fix the issue, ensure that your iPhone is updated to the latest version of iOS.
If the issue is not resolved after restoring the iPhone software, please contact Apple Support.
You can find the article with these steps here:
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/ts5180
Best,
Jeremy

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I realize that my wife could make her own iTunes account; however, she's been using mine for about 2 years now and this hasn't been an issue. I guess with the Family Sharing she can have access to all of our music and apps now with her own account.
I'll have to see if unchecking our emails resolves this issue.

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Hi,
If it's Not the Silent Switch... Try a Reset of the Phone...
Turn the Phone Off...
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
The Apple logo will Appear and then Disappear...
Usually takes about 10 - 15 Seconds...
Turn the Phone On...
Cheers,

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Do you have sounds turned on for these types of notifications? Also, if you have notifications turned on, do the sounds show up in the Notifications settings area for the particular apps?

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Hi there martyb33,
It sounds like you may have iPhone Cellular Calls enabled. Take a look at the article below for more information.
Connect your iPhone, iPad, and iPod touch using Continuity
Turn off iPhone cellular calls
To turn off iPhone Cellular Calls on a device, go to Settings > FaceTime and turn off iPhone Cellular Calls.
-Griff W.

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Are you SURE that you're using the charger that came with the iPod? The iPod and iPhone chargers are too weak.

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Recently my iPhone 4's sounds are going haywire. I have a Jensen radio iPod dock that I hooked it up to earlier on in the week(first time too) and when it played a song, my iPhone said that this video was being played on a television. Since then the ringer(at times) along with my texts, you tube videos and iPod on my iPhone won't play music through the speakers. However sometimes my ringer comes through. Same as alarms. When I try to adjust the volume settings it doesn't do anything. My speakers work fine. It's just getting it to recognize its not being played on a tv anymore that is annoying.
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Thanks

DaVBMan, thanks for that post. That clears up something for me. I think I have experienced that funny noise as well. It sounds like a Morse Code message. I have heard that same noise while at Church on it's PA speaker system. When I heard this, I figured the speakers were picking some radio frequency noise, but I couldn't understand what exactly it was. When I purchased my iPhone, I already had an old cable, stereo jack on one end and RCA plugs on the other. I noticed the same noise on my speakers. So, I am figuring if I replace the cable, I should be fine.

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Settings>FaceTime>Cellular Calls = Off
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but it should not do that. it didn't even vibrate. my girlfriend called me and texted me with phone on table while we were at dinner and nothing. it went right to vm she said. tower is full so something is wrong.
thanks for the idea though.
Laurie

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Ok, so sometimes apple's servers may crash, temporarily. Just check the following site: http://www.apple.com/uk/support/systemstatus/
and it will notify you of any crashes. The link above is for the UK. Change to adapt to your country if you are outside of the UK. If your problem isn't listed I am sure it will be resolved within 24 hours. If this problem persists best thing is to contact apple.
Hope this helped :)

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Why won't my facetime ring when I get a call

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