Why won't my files delete?

Lightroom will not delete files from hard drive. I "grab" the file(s) in Lightroom and hit delete on my keyboard. The message comes up: "Delete the selected master photo from disk, or just remove it from Lightroom?" I always click "from disk." The files are deleted from the Lightroom Catalog but are not deleted from the disk. I have version 5.2. However, I have had all previous versions. The problem has remained the same with all versions. I am using Apple Mac Pro Maverick 10.9. But I have had each version as they come to market. To state again: Why won't my files delete using the above method?

Does it come up with an error message, or just doesn't delete them?
Where are the files stored? Have you checked you have full read/write permissions?

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The will.
Or at least they can, and do, sometimes, if you have good MOV karma..
Why not supply a little more info, like:
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* History of MOV files.
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Try the standard fixes:
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Back up all data.
If Adobe Reader or Acrobat is installed, there should be a setting in its preferences such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected. Otherwise do as follows.
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I have deleted the same photo at least three times but they keep coming back. I am so tired of it! Why won't they stay deleted?

I have deleted the same photo at least three times but they keep coming back. I am so tired of it! Why won't they stay deleted?

Tell us more, please - so it is hard to say.
What is your Aperture version? And where is your Aperture library located?
Are you syncing your library in any way? With Facebook, Flickr, Photo Streams?
Where did you delete the photos from? from an album, web album, project? Did you empty the Aperture trash and the trash on your desktop?

Why won't .mp4 file open in QT 10.0 (or iMovie'09) and OS 10.6.8?

I'm trying to edit some .mp4 movie files, but I can't open them in Quicktime (10.0 or 7.6.6), or iMovie '09 (8.0.6) or Final Cut Express (4.0.1). I've got a MacBook Pro running OS X 10.6.8 (Snow Leopard). When I try to open the file in QT 10, it says "The document “name.mp4” could not be opened"; whereas in QT 7 it says "The file could not be opened. An invalid sample description was found in the movie." In iMovie, the file is greyed out when I try to import it.
The file will open and play fine in VLC, but I can't do the editing I want there. The Media Information pane in VLC says: the codec is "H264 - MPEG-4 AVC (part 10)(avc1)", it is HD resolution (1920 x 1080), it has a frame rate of 59.940060, and the Decoded format is "Planar 4:2:0 YUV". It also has an audio track (MPEG audio) and a subtitle track. I also tried opening these .mp4 files on two Mac laptops that a friend of mine has. Interestingly, they would not open on one (I think running Lion with QT 10.0), but they DID open on the other newer laptop (running Mountain Lion with QT 10.2).
I first assumed it was just a case of not having the right codec. So I tried copying all the codecs from the Mac laptop that *could* open them, but that didn't work. Then I searched for and downloaded codecs that I might be missing, such as "avc1Decoder.dmg" from MyCometG3 and http://www.macupdate.com/app/mac/23875/avc1decoder, and x264Encoder 1.2.27 also from MyCometG3, and I put them in my Library/Quicktime folder and restarted Quicktime, but neither solved the problem. I also tried opening the .mp4 files in MPEG Streamclip (1.9.2), but it says "File open error: unrecognized file type". When I tell it to "open anyway" it tries and then says "File open error: can't find video or audio tracks".
I tried opening one of these .mp4 files in Handbrake (0.9.8) and it was able to open and convert the file to an .mp4 that is then openable in QT 10 with a format of H.264, AAC, and a reduced frame rate of 29.84. However, this doesn't seem like a good solution because it takes about 2 hours to convert a file with 30 minutes of video. I just want to be able to trim these big files down to some short video clips that are in an accessible format.
Any help would be MUCH appreciated. Am I missing the right codec? Or, as I'm beginning to wonder, is this format one that is too demanding for OS 10.6.8 and QT 10 and they just cannot handle it no matter what codecs I have on my computer (because of the 60 fps frame rate? Or is it the subtitle track?). Or is the solution to upgrade my operating system to Mountain Lion (10.8) and QT 10.2? My 15" MacBook Pro is about 2 years old with a 2.66 GHz Intel Core i7 and 4 GB of RAM (1067 MHz DDR3). Thanks.

Wow! A lot of ifs, ands, and maybes here.
I'm trying to edit some .mp4 movie files, but I can't open them in Quicktime (10.0 or 7.6.6), or iMovie '09 (8.0.6) or Final Cut Express (4.0.1). I've got a MacBook Pro running OS X 10.6.8 (Snow Leopard). When I try to open the file in QT 10, it says "The document “name.mp4” could not be opened"; whereas in QT 7 it says "The file could not be opened. An invalid sample description was found in the movie." In iMovie, the file is greyed out when I try to import it.
To start off with, these messages and/or inability to opent/import files could stem from either security updates that see something in the file that it interprets as a possible breach of file integrity or the inclusion of data not expected in the associated file type while missing codecs are either identified and load but do not display or refuse to load but issue a message to that effect and possibly asking if you want to visit a web page containing codes you may want to add.
The file will open and play fine in VLC, but I can't do the editing I want there. The Media Information pane in VLC says: the codec is "H264 - MPEG-4 AVC (part 10)(avc1)", it is HD resolution (1920 x 1080), it has a frame rate of 59.940060, and the Decoded format is "Planar 4:2:0 YUV". It also has an audio track (MPEG audio) and a subtitle track. I also tried opening these .mp4 files on two Mac laptops that a friend of mine has. Interestingly, they would not open on one (I think running Lion with QT 10.0), but they DID open on the other newer laptop (running Mountain Lion with QT 10.2).
In the future, could you be more specific when describing the file contents. For the moment, I will assume the video is H.264 (MPEG-4/AVC) and the audio is AAC (MPEG-4) audio and not MPEG-1 layered audio. (I.e., while the former is to be expected with the MP4 file extension, some apps can "stuff" incompatible data into an MP4 container or users can manually change the file extemsion.) It also important to know if the "subtitle" track is embedded within the file or is contained in a separate file. (I.e., a screen capture of the media "info", "inspector", or "properties" window is usually the least ambiguous way to track content information.) It would also be nice to know if the VLC frame rate is for progressive or interlaced video if possible.
Basically, some apps are very touchy about file extensions and track content. iMovie '08, for instance, will not open a file containing extraneous tracks like 'tween, text, chapter, etc. embedded within the file. I assume this may also be true for "subtitle" tracks as far as your Snow Leopard players are concerned. In any case, if your version of the QT 7 player is keyed for "pro" use, I would perform a simple test here by deleting the "subtitle" track, saving the file, and then re-trying to load, open, play, and/or import the file in the various applications currently giving you problems. If this fixes the problem, then you will know the source and solution of your problem
I first assumed it was just a case of not having the right codec. So I tried copying all the codecs from the Mac laptop that *could* open them, but that didn't work. Then I searched for and downloaded codecs that I might be missing, such as "avc1Decoder.dmg" from MyCometG3 and http://www.macupdate.com/app/mac/23875/avc1decoder, and x264Encoder 1.2.27 also from MyCometG3, and I put them in my Library/Quicktime folder and restarted Quicktime, but neither solved the problem. I also tried opening the .mp4 files in MPEG Streamclip (1.9.2), but it says "File open error: unrecognized file type". When I tell it to "open anyway" it tries and then says "File open error: can't find video or audio tracks".
The indiscriminant installation of additional codecs often creates more problems than it solves owing to the logrithmic increased potential for the introduction of QT codec component conflicts. The normal "rule of thumb" here is to identify a missing codec and to then install only that specific codec component. Even then, there is a possibility that there may be a conflict but at least it is more easily identified so you can better evaluate which of the conflicting codecs to leave installed and which to swap only when needed/required. As to the use of MPEG Streamclip, it basically uses your system's QT component configuration of access of most codecs as opposed to VLC and HandBrake which contain their own, built-in codec support. So if QT is having a problem, it is often likely that MPEG Streamclip will also have problems.
I tried opening one of these .mp4 files in Handbrake (0.9.8) and it was able to open and convert the file to an .mp4 that is then openable in QT 10 with a format of H.264, AAC, and a reduced frame rate of 29.84. However, this doesn't seem like a good solution because it takes about 2 hours to convert a file with 30 minutes of video. I just want to be able to trim these big files down to some short video clips that are in an accessible format.
The HandBrake workflow forces a recompressing of the file data which is why it takse so long. That is why I suggested you try deleting any extraneous data tracks found in the source MP4 file container using QT 7 Pro and then use the "Save" or "Save As..." option to re-write the original audio and video data to a new MOV file container which takes much less time.
Am I missing the right codec? Or, as I'm beginning to wonder, is this format one that is too demanding for OS 10.6.8 and QT 10 and they just cannot handle it no matter what codecs I have on my computer (because of the 60 fps frame rate? Or is it the subtitle track?). Or is the solution to upgrade my operating system to Mountain Lion (10.8) and QT 10.2? My 15" MacBook Pro is about 2 years old with a 2.66 GHz Intel Core i7 and 4 GB of RAM (1067 MHz DDR3).
Probably not. The VLC reported data rate may either indicate the MP4 content is AVCHD/BD sourced or it is reading interlaced content as progressive which I have noted it can do on occasion when I compare the media info as read by various different apps and/or utilities. Since you indicate the file opens in Mountain Lion, my guess would be that your MP4 content is actually AVCHD/BD sourced since such support was only recently added to Mac OS X v10.8 software. As to moving up to Mountain Lion, as always, that is something you would have to evaluate for yourself. For instance, do you require PNG compression for video content? By default you would lose it under Mountain Lion and have to re-enable it manually if needed. Are there other pros and cons that you need to consider before upgrading to Mountain Lion? These are the types of questions and compatibility issues that only you can answer for yourself.

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Bob,
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Well it could be because the PowerBook G4 is a rather old machine and OS and migration assistant did the best job it could under the circumstances.
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Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box.
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
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After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
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Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. The instructions provided by Apple are as follows:
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Press the power button.
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(And btw, why isn't "Mail" a community, here: https://discussions.apple.com/community/applications ???)
I have deleted a mailbox (account) in Mail repeatedly, several different ways, and it never goes away.
==== HOW I DELETE =====
I am trying to delete it 3 ways:
Right click on the mailbox (see image). It doesn't respond. Mailbox is still there. I close and re-launch mail each time, to no avail.
Select the mailbox, then click the Gear for options; choose "delete mailbox" (this is enabled). It doesn't respond. Mailbox is still there. I close and re-launch mail each time, to no avail.
When I move-to-trash what appears to be the folder for the account (Library > Mail > V2 > [email protected]@pop.1and1.com), and when I open Mail again, this folder is recreated. I left a finder window open and watched it get recreated. I have even emptied my trash.
==== RECENT CHANGE =====
I use Mail on my company MBP for my corp email, hosted by 1and1.com.
It was set up to POP; I wanted to change that to IMAP.
Following a few different discussion thread suggestions, I added the account again as IMAP.
I'm now trying to delete the POP. At the moment, I have two mailboxes.
^^ those steps seem to have created something odd.
1.) Any way that I try to delete the POP account, it won't delete.
2.) It won't even give me the option to delete the IMAP account I just created. (It's not an option when I right click on the IMAP one; if I selet it, then click the gear, "delete mailbox" is greyed out.
==== PERMISSIONS ====
I have checked the permissions on these folders, and I have Read/Write permissions for all of them:
Library > Mail
LIbrary > Mail > V2 (I don't know what this is, but there are no other folders inside "Mail")
LIbrary > Mail > V2 > mailboxes
LIbrary > Mail > V2 > [email protected]@pop.1and1.com
LIbrary > Mail > V2 > [email protected]@imap.1and1.com
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I'm having the exact problem, what did you do if you remember? I got mine yesterday.

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Why won't my files delete?

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