Why won't my iMessage register my phone number?
I had recently had to restore my iPhone 4 because I had forgotten my passcode. After resetting, my phone number hasn't registered for my iMessage, allowing me to only be able to use my email. I tried almost everything: turning it off then back on, resetting network settings, signing out of my apple ID and signing back in, turning off both iMessage and FaceTime and then turning them back on again, removing my SIM card, and finally updating it to the latest iOS 7.0.4. None have worked as there is no check mark beside my number. Can anyone help?
Try going to this site
https://supportprofile.apple.com
Sign in using your apple id and deleting your phone then try to resign up on your phone.
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my number is like light grey, and the only option i can choose is to send imessages through my email. I have no idea why it stopped working or how to fix it
At the time of this post, there seems to be a problem with iMessage and Facetime but only some users are affected.
http://www.apple.com/support/systemstatus/ -
Why won't my iMessage work with only one contact in my phone all my other iMessages send and they just got an iphone but all their iMessages are sending also. I've tried restarting my phone, deleting messages, contact, restarting network
Hello Jesslb23,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
To resolve issues with sending and receiving iMessages, follow these steps first
Check iMessage system status for current service issues.
Go to Settings > Messages > Send & Receive and make sure that you have registered iMessage with your phone number or Apple ID and that you have selected iMessage for use. Learn more about troubleshooting iMessage registration if the phone number or Apple ID isn't available for use.
Open Safari and navigate to www.apple.com to verify data connectivity. Learn more about troubleshootingcellular data or a Wi-Fi connection if a data connection isn't available.
iMessage over cellular data might not be available while on a call. Only 3G and faster GSM networks support simultaneous data and voice calls. Learn more about which network your phone supports. Go to Settings > Wi-Fi and turn Wi-Fi on to use iMessage while on a call if your network doesn't support simultaneous data and voice calls.
Restart your device.
Tap Settings > General > Reset > Reset Network Settings on your iPhone.
If you are still unable to send or receive an iMessage, follow these steps
Make sure that the contact trying to message you isn't blocked in Settings > Messages > Blocked.
Verify that the contact you are attempting to send a message to is registered with iMessage.
If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
If the issue occurs with a specific contact or contacts, delete and re-create the contact in the Contacts application. Create a new message to the newly created contact and try again.
Back up and restore your device as new.
Best of luck,
Mario -
Why won't my iMessage or any other browsing or date work?
Usually when my iMessage won't work or I can't use any browsing data, such as checking emails or using safari, restarting my phone will allow me to use iMessage and browse when it turns back on. However, today I restarted it numerous times and it still won't work. I can only use my phone to text or use the Internet when I'm connected to a wifi hotspot. I'm not sure why this is happening, any solutions?
Hello Jesslb23,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
To resolve issues with sending and receiving iMessages, follow these steps first
Check iMessage system status for current service issues.
Go to Settings > Messages > Send & Receive and make sure that you have registered iMessage with your phone number or Apple ID and that you have selected iMessage for use. Learn more about troubleshooting iMessage registration if the phone number or Apple ID isn't available for use.
Open Safari and navigate to www.apple.com to verify data connectivity. Learn more about troubleshootingcellular data or a Wi-Fi connection if a data connection isn't available.
iMessage over cellular data might not be available while on a call. Only 3G and faster GSM networks support simultaneous data and voice calls. Learn more about which network your phone supports. Go to Settings > Wi-Fi and turn Wi-Fi on to use iMessage while on a call if your network doesn't support simultaneous data and voice calls.
Restart your device.
Tap Settings > General > Reset > Reset Network Settings on your iPhone.
If you are still unable to send or receive an iMessage, follow these steps
Make sure that the contact trying to message you isn't blocked in Settings > Messages > Blocked.
Verify that the contact you are attempting to send a message to is registered with iMessage.
If the issue occurs with a specific contact or contacts, back up or forward important messages and delete your current messaging threads with the contact. Create a new message to the contact and try again.
If the issue occurs with a specific contact or contacts, delete and re-create the contact in the Contacts application. Create a new message to the newly created contact and try again.
Back up and restore your device as new.
Best of luck,
Mario -
Why won't my iMessage work on my iPad since I upgraded it to iOS 7.1.1?
Why won't my iMessage work on my iPad since I upgraded it to iOS 7.1.1? I spent 2, 1/2 hrs on chat with the service techs and even they couldn't figure out why when I try ti send messages the person's name comes up red and says they are not registered and a big red REMOVE is in the box. Anyone know a "fix" for this??
Unable to make or receive FaceTime calls after April 16, 2014
http://support.apple.com/kb/TS5419
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Set Up Alert Sounds
http://www.quepublishing.com/articles/article.aspx?p=1873027&seqNum=3
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
iOS 7 allows you to block phone numbers or e-mail addresses from contacting you via the Phone, FaceTime, or Messages
http://howto.cnet.com/8301-11310_39-57602643-285/you-can-block-people-from-conta cting-you-on-ios-7/
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457#19087457
How to watch FaceTime calls on the big screen with Apple TV
http://www.imore.com/daily-tip-ios-5-airplay-mirroring-facetime
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
How to Receive SMS Messages on an iPad
http://yourbusiness.azcentral.com/receive-sms-messages-ipad-16776.html
Apps for Texting http://appadvice.com/appguides/show/apps-for-texting
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
I have an iPhone 5 and updated it to iOS7 last night but now I can't use iMessage or FaceTime as it says "waiting for activation" As well as that, it won't let me use my phone number to do iMessage or FaceTime it will only let me use my apple ID which I don't want to do.
Thank you for replying. Yes I deleted the old email address..
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Why won't my iphone 6 64gb phone or my iphone 5 ever get 3g or 4g? It always only shows LTE
Why won't my iphone 6 64gb phone or my iphone 5 ever get 3g or 4g? It always shows LTE instead of 4g. I will be sitting next to someone with the same phone and service and they have 4g and I have LTE.
Yup, you want LTE all the time. As Loquat stated, LTE = 4G
when you are sitting next to someone and the phone says 4G, it is a ATT or T mobile connection. They have fake or faux 4G that is a step down from LTE. It really is 3G+ but they came up with the fake 4G. This is why Verizon put LTE to indicate it is real 4G technology, not hype. -
i can send imessages to a phone number but not to my daughter's apple ipad. can u tell me how or why i can't do this
- What happens when you try? Error message?
- Is the email addrese listed on her iPod in Settings>Messages>Send and receive?
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Also see:
iOS: Troubleshooting Messages -
Why won't my iMessage work when I have my data on and wifi?
Why won't my iMessage work with my data on an wifi?
Do you have sounds turned on for these types of notifications? Also, if you have notifications turned on, do the sounds show up in the Notifications settings area for the particular apps?
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Why won't they provide me a serial number for my new software
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They have promised to send me an email 5 times but never received anything. I'm baffled.I chatted this morning. Just an extention of the merry-go-round. Nothing accomplished.
Manashi: Hello! Welcome to Adobe Customer Service.
Manashi: Hi Alain.
Manashi: May I please have your email address registered with Adobe while I review your request?
alain: email adress given here
Manashi: Thank you.
Manashi: Could you please elaborate your issue more clearly?
alain: ordered through your site. did not work May 3
alain: sorry mmore to come
Manashi: May I have the order number of the software?
alain: call in may 3rd and was told i would get an email within 24 hours. still nothing. call back on monday, may 7 and was told i would get it in 24 hrs. still nothing. this is the same routine everyday but still nothing. my order # is xxxxxxxxxxxxx and says here on my account that its completed.
Manashi: Thank you for waiting. One moment please.
Manashi: Thank you for the information.
Manashi: I apologize for the inconvenience caused.
Manashi: I have checked with the case and see that your case has been escalated to higher level, they will contact you via email as soon as possible.
alain: that,s not acceptable. this is what they tell everyday and they NEVER contact me
Manashi: I really sorry for the inconvenience caused. .
alain: what so hard to send an email
alain: can you tell me if they tried
Manashi: Alain, I will personally follow up the case and inform to the higher level so that they will contact you soon.
alain: whats soon
alain: after 6 times of promises, why should i expect a response
Manashi: Alain, you will be contacted within 24 hours.
alain: how will i get compensated for hours over the phone, chat room and support boards?
alain: all that for a serial number? is there an explanation?
Manashi: Alain, if I would have the access, I could have provided you the product, but it is out of my level.
alain: Can you cancel my order?
alain: and you ignore my last question
Manashi: Since the case has been escalated to higher level, I am sorry to inform you that I can not cancel your order.
alain: how will i get compensated?
alain: why i am talking to you if you cant do anything?
Manashi: Once you get the order, please contact us back so that we can initiate the return.
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Manashi: I apologize for the inconvenience caused
alain: its been escalated 4-5 times...
Manashi: Okay. -
I had an iphone 4s and it worked nice with facetime and imessage using my phone number but it was stolen on December so I buy a new iphone 4s using the same cellphone number but now imessage and facetime does not work with my number, it only works with my apple ID. Please Help me I speak Spanish so if my English is not ok I´m sorry about it.
Do you think that apple has to reset in their database of the old serial number attached with my phone number and that’s why I can´t activate imessage and facetime with my number in the new iphone 4s??I understand all of this Meg; that is why I bought an Iphone; but never expected my phone not even give a at least a 24 or even 12 hours....I work 12 hour shifts and also would expect to have to charge each night but not twice a day or more. I am not always somewhere I can charge my phone.
Your points are true; however it doesn't help me...... -
TS4268 How to registed my phone number
hello , plz tell to how to registed the phone number for imessage?
Link phone number and Apple ID with FaceTime and iMessage
http://support.apple.com/kb/HT5538 -
Why i can't do activation my phone number for imassage
why i can't do activation my phone number for imassage
The following may help: iOS: Troubleshooting FaceTime and iMessage activation
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Hi i use iphone 4 with iso 6.1.3!! Am not getting an option to register my phone number in imsg!! Am just getting an option to set my email address for sending and receiving the imsgs!! How do i register my phone number??
Hello Nikkii,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
Troubleshooting telephone-number activation (iPhone only)
After each step, toggle FaceTime and iMessage off and then on in Settings > Messages and Settings > FaceTime.
Update to the latest version of iOS.
Ensure that your iPhone is set to the correct time zone. Tap Settings > General > Date & Time.
Note: If Set Automatically is on but the incorrect time zone is displayed, turn Set Automatically off and then choose the correct time zone, date, and time. Then turn Set Automatically on again.
Ensure that FaceTime has not been restricted: Settings > General > Restrictions > FaceTime.
Verify that you can send SMS messages. You need a valid SMS messaging plan to activate FaceTime.
Contact your carrier to verify that there are no restrictions or blocks on text messages. Blocks on text messaging will prevent iMessage and FaceTime registration.
If you are unable to activate iMessage or FaceTime on a device after remote wiping it, wait at least 24 hours and try again.
If "Waiting for Activation" is displayed, leave FaceTime and iMessage enabled for 24 hours. Toggling FaceTime or iMessage off and on will cause the registration process to start over.
Best of luck,
Mario -
Hello I send imessages to a phone number I receive delivery notice but sms does not show on receiving phone. Otherwise when receive imessage from other phone I reply and receiver sees SMS !!! Any explanation ?
To my knowledge, I've only seen this for imessage only and not SMS.
The other users would need to have send read receipts enabled on their phone.
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