Why won't my Internet turn on?

Hi, my Internet will not turn on.  A couple of weeks ago I had a new modem/router installed.  At first everything was fine.  Since yesterday we have not had Internet service.  I contacted my provider and we troubleshooted.  They said it was not because of them, that it had to do with my MAC.   Someone told me it could still be caused from the new router, that it stopped talking to the computer.    Can anyone help?

System Preferences > Network > (your connection medium ?WiFi?)
The best way to assure that you get a good Internet connection is to use the Button labeled ( Assist me). If anything has changed (and you indicated the Router has changed) you should then choose Setup Assistant and set up again, including a New Location.

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