Why won't my iPad apps connect with my Adobe ID, says an error occurred while authenticating.

i have downloaded numerous IPad apps from Creative Cloud each one throws up the same code and will not connect because of an error. I am connected to my home wifi that works. I have updated to the most recent version of the apps. It will not allow me to use?

I'm trying to email the PDF to my printer, but I have tried to send it to myself or my husband. Nothing. I've tried to open it in adobe reader and email it from there as well. same problem.

Similar Messages

  • I'm having problems with a message that says: An error occurred while Attempting to create the directory: C:/program files/itunes/cd configuarion

    I know this is a long story, but I'll be damned if I'm not going to get the most specific help I can (as Apple seems to specialize in assuming user error for all its demonic software). I've never had issues with iTunes before (barring a "Connect to iTunes" snafu with my iPod Touch) -- and never, in fact, with Windows Vista, if you believe that -- but this is the most bizarre thing I've seen.
    I recently downloaded the new iTunes v 9.0.3 as I am occasionally prompted to do whenever a new version comes out, and immediately I had problems. Access to the iTunes and Quicktime folders was mysteriously denied after the update, and after several hours of frustration, I was able to grant my own Administrative access to these two folders and installation went through. Thank God.
    Then I bought some music. No problems -- downloaded just fine, along with a copy of Cinderella Man and the new episode of Smallville. Life was good for a few days.
    Then I connected my iPod Touch to the computer. All of a sudden, Microsoft Windows informs me that the "Apple Mobile Device Service stopped working and was closed," with subtext, "A problem caused the application to stop working correctly. Windows will notify you if a solution is available."
    Bullsh*t Windows can help me with anything from Apple.
    So I've tried to get iTunes to work with me on this. I've come up against the infamous "iTunes could not connect to this iPhone because an unknown error occurred (OxE8000001)" message. My God, when does it ever end?
    So I go into Control Panel > Administrative Tools > Services > Apple Mobile Device and start it back up... only to watch it stop again inexplicably moments later. Hmm... Restart. Stays on. Unplug the iPod and plug it back in. Apple Mobile Device Service stops again. Maybe it's the iPod Service itself. Hey, that one's not started! [Start] "Windows could not start the iPod Service service on Local Computer -- Error 5: Access is denied."
    What the f*ck is it with this "Access denied" crap? I've never been denied access to even the most intimate functions, files and folders on my freaking computer before! What has Apple created!?
    I thought, perhaps Apple Mobile Device software was somehow removed. Okay, let's redownload iTunes (aka Repair the program from the Programs and Features menu in the Control Panel -- same thing). Huh. "An error occurred while attempting to create directory C:\Program Files\iTunes\CD Configuration," and I can choose to Retry or Cancel. So, instinctively, I deleted the CD Configuration folder, assuming iTunes Setup would just recreate it.
    Well, that didn't work now, did it? I deleted it and hit Retry, and it said, "The installer has insufficient priveleges to access the directory: C:\Program Files\iTunes\CD Configuration. Log on as administrator or contact your system administrator." Running the .exe file as an adminstrator changes NOTHING about this predicament.
    So that's where it stands. No CD Configuration folder; full access to all files and folders involved; Apple Mobile Device Service still keeps going off for no reason; iPod Service still doesn't run; Repairing/Reinstalling iTunes, Quicktime, Bonjour, etc. does nothing; and God (aka Steve Jobs, apparently) hates me.
    . . . . . . . . . . . . Help me.

    Hi there,
    I would recommend taking a look at the troubleshooting steps found in the article below.
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/ht1926
    -Griff W.

  • Why won't my iPad mini synch with my PC (Windows XP)?

    Why won't my iPad mini synch with my PC (running Windows XP)? When I run iTunes it does not recognize it. I have to upgrade iTunes but it upgrade says it doesn't see the Internet. Help? I'm a Mac person trying to run this on a PC (given to me by work).

    Try using this assistant:
    http://www.apple.com/support/ipad/assistant/itunes/

  • Updated iPad 1 to IOS 5. When trying to restore my iPad from my backup it gets half way through and the iPad reboots and iTunes says "An error occurred while restoring this iPad (-1)"

    Updated iPad 1 to IOS 5. When trying to restore my iPad from my backup it gets half way through and the iPad reboots and iTunes says "An error occurred while restoring this iPad (-1)"
    I have tried to restore my contacts and company data at least 20 times and every time half way through THE iPAD REBOOTS! When it boots back up it is at the brand new iPad screen.
    This makes me angry as I do not use the iPad for fun and games. I use it for business. My company data and records for the last year are gone. ALL of my out standing customer invoices are gone. ALL payments received are gone! ALL Business contacts and emails ARE GONE! All my company, personal email accounts and settings ARE GONE!
    What am I supposed to do now? In 6 hours I have to get on the road and conduct business with a empty blank factory out of the box iPad. How am I supposed to know who owes me money or who has paid their bills Apple? All of my meetings and calendar dates are GONE!
    Everything was supposed to be backed up and restored after the update!
    Question???WHY DID YOU MAKE THIS UPDATE WIPE OUT ALL SETTINGS AND APPS ON THE iPAD??? All the other updates left everything on the iPad intact and ONLY upgraded the IOS,and when it was done everything was still there.
    Yes! I have done everything. Rebooted computer, checked for updates, Hard booted iPad, Factory restored iPad to ios 5 twice, tried every usb port I have, unplugged all other usb components.
    Everytime half way through "Restoring iPad from backup..." The iPad turns off shows a spinning circle then shows the Apple logo and takes me to the brand new iPad setup screen.
    Apple, you have no idea the level of stress you have created today.....

    Check the console app to see if there are any error messages. I had one app showing an issue (Pet Hotel) the error was (truncated):
    ERROR: Restore message response: 102 rename error: File name too long (63) at path "/var/mobile/Library/SafeHarbor/com.pocketgems.tappethotel/Container/Documents/ savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHis tory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGa meHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/sa vedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHisto ry/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGame History/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/save dGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory /savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHi story/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedG ameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/s avedGameHistory/savedGameHistory/savedGameHistory/savedGameHistory/savedGameHist ory/savedGameHistory/1313349538-pocket_gems_crash_report.txt" (MBErrorDomain/102)
    I manually snyc'ed that particular app and then re-ran the restore and am now the proud owner of a working iphone. Not sure it is the same problem or app but looking in the console was the key!

  • HT1338 when I click on software update it says ''An error occurred while checking for updates.'' Why does it say that?

    So I bought a Powerbook G4 from a pawn shop and yes, I did check to see if it was still good. everything works fine but I need an update because I have OS X 10.3. So I connect to the internet and then I click on ''Software Update'' and I wait. But then a message opens saying ''An error occurred while checking for updates'' And I don't know why. HELP!!!

    Something temporarily wrong with your internet connection?
    Be aware that this is a very large file to download, it needs a strong consistent internet connection.
    Have the iPhone on the charger cable too.
    In the meantime read the threads in this forum about the visibility item and some other possible issues on the 4 and 4S (although a large number of people have these issues, it is still a minor percentage, but anyhow, be aware).

  • I had itunes played from my PC to my music system that is connected through a nework.  It use to work fine, but now I get an error message that say "An error occured while connecting to the Airplay Device "Stereo".  An unknown error occured (-15000)".

    When trying to play itunes from my PC to my stereo connected to an Airport Express, I gen an error that says "An error occured while connecting to the Airplay device "Stereo" an unknown error occured (-15000)".  This has happened before and for reasons unknown to me, the problem corrects itself, then it starts again/  Makes me wish I did not have my music on itunes.

    moehadi, Welcome to the discussion area!
    This is typically caused by a firewall or Internet security software running on your PC. Please read the comments in "Error -3256 or -15000 when streaming to AirPort Express base stations using iTunes".
    Also there is "iTunes 8: Unknown error -15000 when attempting to stream music to devices connected to AirPort Express with AirTunes".

  • Trying to purchase ibook, says "an error occurred while trying to confirm account info, check network connection" .

    says "an error occurred while trying to confirm account info, check network connection"
    i am connected to network, iphoto is updated, what else can i try?

    The following solution was reported by ASC member Troy Murray. I can't confirm that it works or that all the steps are necessary. Back up all data before making any changes.
    Step 1
    From the iBooks menu bar, select
    Store ▹ Deauthorize This Computer...
    Enter your Apple ID credentials when prompted and click Deauthorize. Quit iBooks.
    Step 2
    Follow the instructions in this support article under the heading "Remove the SC Info folder."
    Step 3
    Launch iBooks. From the menu bar, select
    Store ▹ Authorize This Computer...
    and authenticate again. Click Authorize. Then select
    Store ▹ Sign In

  • HT4972 my ipad says an error occurred while checking for software updates

    my ipad says an error occurred while checking for software updates
    my ipad while trying to install updates has stalled it says installing but it is unable to download content??

    Try rebooting your iPad and then see if you have any success updating.
    Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • I'm trying to scan but instead of the scan a message comes up from PS saying "An error occurred while communicating with the scanner." help- I cannot scan!

    I'm trying to scan but instead of the scan a message comes up from PS saying "An error occurred while communicating with the scanner." help- I cannot scan!

    Best practices: Usage
    Supply pertinent information for quicker answers
    The more information you supply about your situation, the better equipped other community members will be to answer. Consider including the following in your question:
    Adobe product and version number
    Operating system and version number
    The full text of any error message(s)
    What you were doing when the problem occurred
    Screenshots of the problem
    Computer hardware, such as CPU; GPU; amount of RAM; etc.

  • Why won't my wifi stay connected with lion

    I recently installed lion on my imac.  Why won't my wifi stay connected after I shut it down

    This has been well discussed on another thread here: https://discussions.apple.com/thread/3191630?start=2055&tstart=0
    (There appear to be no moderators on these forums to make sure that new threads with the same topic don't get linked to a parent !?)
    Anyway... The issues appear for many to be related to a specific Airport card type & firmware version.
    I've had constant disconnect problems with my Mini since upgrading to Lion.
    My Airport card specs are:
      Card Type:                              AirPort Extreme  (0x168C, 0x86)
      Firmware Version:                    Atheros 5424: 2.1.14.9
    Connecting to my Time Capsule distributing on:
              PHY Mode:          802.11a
    The Atheros firmware version appears to be the issue depending on certain wifi network conditions.
    After some playing about today I think I've managed to force my Mini to connect on a better frequency, without having to roll back the firmware to the Snow Leopard version or mess with the Mini Airport card settings (via Terminal) by changing some settings in my router (Time Capsule).
    These are the changes I made:
    Airport Utility > Wireless > Wireless Options
    Set Radio Mode to 802.11 a/n - b/g instead of 802.11 a/n - b/g/n (Automatic)
    Set 2.4 GHz Channel to 13 instead of Automatic
    Set 5GHz Channel to 48 instead of Automatic
    My Mini now connects on:
    PHY Mode:          802.11g
    Signal / Noise:          -64 dBm / -96 dBm
    Transmit Rate:          54
    instead of previously
    PHY Mode:          802.11a
    Signal / Noise: -73 dBm / -96 dBm
    Transmit Rate: 36
    This appears now to be stable (no drops in the last 4 hours). It's a low transmit rate still, but better than before.
    The iMac is still connecting on
    PHY Mode:          802.11n
    Signal / Noise:          -69 dBm / -88 dBm
    Transmit Rate:          216
    and all is right with the world (hopefully for the long term)

  • I have no problem connecting my i-phone programs to my tv through apple tv. but one program from an application from appstore don't go through apple tv. It says an error occured while loading the content.This is just for one program. All other works good.

    My apple TV works fine with my I-Phone 4s. But one program from one of the application I downloaded from the app store dont work. When I load that a message comes "an error occured while loading this program" This is  only for one program all other most of the time works good. Any one knows why ?

    Hi there Mundaplackel!
    I have an article here for you that can help you troubleshoot the functionality of that app that you have purchased from the app store, and should be able to give you some steps that will help you resolve the issue:
    iOS: Troubleshooting applications purchased from the App Store
    http://support.apple.com/kb/TS1702
    Thanks for using the Apple Support Communities!
    Cheers,
    Braden

  • Why won't my iPad 2 connect to iTunes store?

    I can connect to the Internet without problems. I can sign in to iTunes and apple. When I try to download apps or update apps a window pops up saying "cannot connect to iTunes store".  I have updated my ipad with the current OS. Why and what should I do?

    Look at iOS Troubleshooting Wi-Fi networks and connections  http://support.apple.com/kb/TS1398
    iPad: Issues connecting to Wi-Fi networks  http://support.apple.com/kb/ts3304
    iOS: Recommended settings for Wi-Fi routers and access points  http://support.apple.com/kb/HT4199
    Additional things to try.
    Try this first. Turn Off your iPad. Then turn Off (disconnect power cord) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
    Change the channel on your wireless router. Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
    Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
    How to Quickly Fix iPad 3 Wi-Fi Reception Problems
    http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
    If none of the above suggestions work, look at this link.
    iPad Wi-Fi Problems: Comprehensive List of Fixes
    http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
    Fix iPad Wifi Connection and Signal Issues  http://www.youtube.com/watch?v=uwWtIG5jUxE
     Cheers, Tom

  • HT204053 why won't my ipod touch connect with itunes?

    Why won't my iPod Touch Gen 4 connect to itunes?

    If you  have iTunes 11 turn on the Sidebar.  Go to iTunes>View and click on Show Sidebar. You can also do a Crtl+S to show the sidebar.
    Then
    iOS: Device not recognized in iTunes for Windows

  • Why won't my iPad 2 connect to my 802.11g network?

    Hello everyone,
    Today I received an iPad 2 as a gift.  It is the first Apple product I have ever owned.  I spent about 3 hours this morning trying to get it to turn on -- it kept displaying an image of a USB cord so I connected it to my computer.  Still the iPad would not display its desktop.  Finally, I learned that the iPad had to be connected to a PC running Windows (instead of the Centos 5 Linux system that I use).  Additionally iTunes had to be installed.  I find it extremely bizaare to require the device to connect to a computer before being able to turn it on.
    Now after getting the device to boot, I am attempting to connect to my home wireless network.  Thus far it appears this is going to be Strike Two for me and the iPad 2.  My wifi network is 802.11g using WPA2-AES and 128 bit key.  The iPad 2 recognizes the presence of my network (the SSID appears in the listing when it prompts me to connect), however, when I supply the 128bit key to connect, the iPad 2 reports that it is unable to connect.
    I went into the Network configuration in the General Settings and attempted to add the network manually (ensuring I could specify WPA2 as the encryption type).  Same failure.
    Any hints on getting this thing to connect to my network?  I've already watered the security down to 128bit encryption (from 256bit).  All the other devices in my home are able to connect without issue.  The iPad 2 detects a strong signal from the router.
    Thanks,
    Josh

    I appreciate everyone that responded with the intent of helping me solve the issue.  This forum is weird -- there are many users that try to help with iPad2 issues and then there are many that mock me and say I should just return it for expecting this very expensive device to just work.
    After a late night of debugging with Wireshark, I finally tracked down the problem (Apple, feel free to send me a cheque for my services)
    I will post the solution here for those who desire to use an 802.11x security protocol that has not yet been compromised (WPA2-AES).
    When you attempt to join a wireless network, the iPad asks for the password.  If this password contains any characters other than 0-9, A-F (hexadecimal), WPA states that Password Based Key Derivation Function 2 (RSA Security, PKCS #5) must be used to calculate the pre-shared key.  If however, the password contains only hexadecimal characters, then that value *is* the key to be used (e.g. do not run the PBKDF2 function)
    I specify my network keys in hex both in my router and my devices.  This means the devices nor the router need to invoke PBKDF2.
    The key I specified in my router was entered using upper case hexadecimal letters (e.g. A, B, C, D, E, F) whereas the key I entered on the iPad 2 was entered using lower case hexadecimal letters (e.g. a, b, c, d, e, f).  Since I am specifying a key, the uppercase and lower case hexadecimal values have the same binary represention -- meaning they are identical.  The iPad, however, does not treat them as identical and therefore attemps to connect using an invalid pre-shared key (my guess is it is running PBKDF2 when it shouldn't be -- but I don't care enough to troubleshoot it any further)
    In summary, this issue will only affect those of us that specify our pre-shared keys explicitly (via hexadecimal) in the router.  As a workaround, make sure you enter the hexadecimal key using only lower case letters (a-f) when you set the key in the router and use lower case letters (default) when entering the key on the iPad 2.
    After doing so, iPad 2 can connect as can the other 20 devices I own that followed the WPA specification in the first place.
    Josh

  • Why won't my iPhone 4 connect with my Mac Book Pro?

    My Mac Book can see my iPhone, but cannot connect to it.  Also, my bluebud x Jaybirds work fine with my iPhone 4, but are not seen by my Mac Book.

    Well snozdop as you can see, I am new around here.  In most online forums you can "bump" an old thread and get new responses, rather than making a whole new thread about the same question.
    So I was hoping by pointing out the fact that Panicazi (who seems to have to deleted his profile, maybe because of people like you) said that "This solved my question" when in fact it didn't, because you asked...
    "For what purpose are you trying to connect the iPhone to the Mac via Bluetooth?"
    and then said
    "Apple have never said "why" their implementation of Bluetooth is the way it is.
    However, there are over 20 different Bluetooth profiles - not every device supports, or needs to support every profile. Some Bluetooth profiles would be useless on some Bluetooth devices.
    File transfers over Bluetooth are slow. For the multi-gigabytes media files an iPhone it would be impractical for file transfers. USB 2 is many times faster."
    didn't answer why his "...Mac Book can see my iPhone, but cannot connect to it..."  or the rest of his question; someone might respond with an answer, rather than a rude comment.
    -TH
    <Edited By Host>

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