Why won't my iPad connect to the iTunes Store? Internet is fine - able to search web.
My iPad will not connect to the iTunes server. Some of my games quit working. My aps will not update. What would cause this? My music plays and some of my games still work. I can search the internet and browse to my hearts content.
You may want to reset all settings
Settings>General>Reset>Reset All Settings
Note: Data will not be affected but settings for Wi-Fi, FaceTime, Message, Home Sharing will be reset
Similar Messages
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Why won't my iPad connect to the iTunes Store?
I have tried to download both music and movies on my new iPad3 wifi/3g and keep getting the message that it cannot connect to the iTunes Store. I tried creating another apple ID to see if that would help but still having the same issue when trying to buy music or download movies from iTunes store. Can anyone give me any answers to rectify this.?
You may want to reset all settings
Settings>General>Reset>Reset All Settings
Note: Data will not be affected but settings for Wi-Fi, FaceTime, Message, Home Sharing will be reset -
Why won't my apps connect to the iTunes Store?
I can't search for specific apps now. I can only browse the advertised ones. Why am I getting an error message saying "CANNOT CONNECT TO iTUNES STORE"
There appears to be an issue going on with the App Store right now.
I can access the store but cannot do a search without first selecting one app and have it pop up in the window, then enter my app into the search field and then struggle through a couple of more steps until apps appear in the list based on the "keyword" in the search bar, and then I can tap on one of those from there.
Something is wrong on Apple's end is my belief. -
I updated my itunes version and since then it won't let me connect to the itunes store. I'm connected to the internet but it says I'm not.
Can't connect to the iTunes Store
What happens when you try to delete apps?
You can't delete the apps that came with the iOS -
Hi guys... Why my ipad2 can't connect to the iTunes store...every time it is write cannot connect to iTunes store...plsss help
Hi there,
There is likely something wrong with your network connection. I have posted a link below, with some steps which I reccomend you take.
iOS: Network Troubleshooting
Any other questions, just ask,
Nathan -
Apple ID won't let me connect to the iTunes Store
When i try signing in with my Apple ID to the iTunes Store, the iTunes Store becomes temporarily unavailable. My old Apple ID works but my new one wont allow me to sign in. Any Suggestions?
Hello, TonyanAsia.
Thank you for visiting Apple Support Communities.
Here are the steps that I would recommend going through when experiencing this issue.
Troubleshoot issues on an iPhone, iPad, or iPod touch
If you haven't been able to connect to the iTunes Store:
Make sure your date, time, and time zone are correct in Settings > General > Date & Time.
Note: Time Zone may list another city in your time zone.
Make sure that your iOS software is up to date by tapping Settings > General > Software Update (iOS 5 or later) or connecting your iOS device to iTunes and clicking Check for Update on your device's Summary page.
Check and verify that you're in range of a Wi-Fi router or base station. If you're on a device with cellular service, make sure that cellular data is turned on from Settings > General > Cellular.
Note: If connected to cellular data, larger items may not download. You may need to connect to Wi-Fi to download apps, videos, and podcasts.
Make sure that you have an active Internet connection. You can check the user guide for your device for help with connecting to the Internet.
Make sure that other devices (portable computers, for example) are able to connect to the Wi-Fi network and access the Internet.
Try resetting (turning off and then on again) your Wi-Fi router.
If the issue persists, try troubleshooting your Wi-Fi networks and connections.
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Cheers,
Jason H. -
Just upgraded my itunes & now it won't let me connect to the itunes store
this has happened to me before, the last time I upgraded.
I think it had something to do with my quicktime programs.
i'm not sure.
any assistance would be lovely.
Windows XPCan't connect to the iTunes Store
What happens when you try to delete apps?
You can't delete the apps that came with the iOS -
I can't get any updates or download any new apps from iTunes because I "cannot connect to the iTunes Store" or sometimes it says server. I have no trouble getting my email or surfing the Internet, so it is a problem specific to accessing iTunes. Incredibly frustrated! Please help!
Saw this on another post.
Applecare Senior Advisor Txx Bxxx (I have his contact info in an email he just sent) just confirmed with me that the problem people are having with the App Store not loading is an apple issue with there servers, ITS NOT YOUR IPAD so don't go restoring it! It's not happening to everyone however but they are looking into it, its really hit or miss.
In the meantime ...........
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom -
I purchased a few games from the app store recently. I have updated all of the software on my Macbook Pro but the applications will not launch. If the problem was contained within just one application, I could have fixed it, but neither of the applications will launch. I click on them, they turn blue, but that's it. I do not have an iPhone or iTouch with which to test the applications. Could somebody tell me what is wrong with my computer/the applications and how to fix them?!
Hello ah3636,
Apps on the iTunes store are made for the iPad, iPhone and iPod Touch and not the Mac.
By any chance, do you mean the Mac App Store?
Regards,
Tim -
Why won't my ipad connect to the wifi after I updated it to ios 7.1.2
Never have I ever been so upset at an electronic device
If I had know my iPad would cause such distress after this update I wouldn't have attempted it.
Because of this bloody update a plethora of problems have appeared and I have no clue how to fix it.
Firstly at around 4 this morning the wifi connection was spotty so I had to keep on reconnecting, but that was fixed by getting closer to the router. I thought "problem solved no biggie right?" WRONG! I left my house and came back expecting the wifi to connect again, but that was a fail.
SOOOOO I figured I needed to forget the network and log back in. That didnt work. I should not have done that. I should not have done that.
I got the *Unable to join the network. Dismiss* crap over and over and over again!
So now I figured I'd look up some help! Why not give it a go! So i got that whole (general- reset- reset network) with or without turning on airplane mode bs. Didnt work. Trust me I tried both.Twice.
Since that didnt work I figured a reboot would. No. I turned my iPad off so many times I probably gave the poor thing whiplash
Now this has been going on all day and I finally gave in an hour ago and decided if I restore it to the ios 7.1.1 it'll work again.
Well it must be my freakin birthday cause guess what? You have to turn off your icloud's "find my ipad"to restore and to do that you need a........ wait for it................. internet connection!!!! Brilliant. Just. Brilliant. -_-
Do you FEEL my struggle yet????
all my problems...... they all lead to that dang wifi connection. Fml.
Any of you magical smarty pants have any help for this poor unfortunate soul.
it would be much appreciated.
AmnestySome things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at
http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are drooping internet connection)
• Launch Settings app
• Tap on Wi-Fi
• Tap on the blue arrow of the Wi-Fi network that you connect to from the list
• In the window that opens, tap on the Renew Lease button
6. Potential Quick Fixes When Your iPad Won’t Connect to Your Wifi Network
http://ipadinsight.com/ipad-tips-tricks/potential-quick-fixes-when-your-ipad-won t-connect-to-your-wifi-network/
~~~~~~~~~~~~~~~~~~~~~~~~~
Fix WiFi Issue for iOS 7
http://ipadnerds.com/fix-wifi-issue-ios-7/
iOS 6 Wifi Problems/Fixes
Wi-Fi Fix for iOS 6
https://discussions.apple.com/thread/4823738?tstart=240
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
iPad: Issues connecting to Wi-Fi networks
http://support.apple.com/kb/ts3304
How to Boost Your Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Boost-Your-Wi-Fi-Signal.hmL
Troubleshooting a Weak Wi-Fi Signal
http://ipad.about.com/od/iPad_Troubleshooting/a/Troubleshooting-A-Weak-Wi-Fi-Signal.htm
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
10 Ways to Boost Your Wireless Signal
http://www.pcmag.com/article2/0,2817,2372811,00.asp
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
Some Wi-Fi losses may stem from a problematic interaction between Wi-Fi and cellular data connections. Numerous users have found that turning off Cellular Data in Settings gets their Wi-Fi working again.
You may have many apps open which can possibly cause the slowdown and possibly the loss of wifi. In iOS 4-6 double tap your Home button & at the bottom of the screen you will see the icons of all open apps. Close those you are not using by pressing on an icon until all icons wiggle - then tap the minus sign. For iOS 7 users, there’s an easy way to see which apps are open in order to close them. By double-tapping the home button on your iPhone or iPad, the new multitasking feature in iOS 7 shows full page previews of all your open apps. Simply scroll horizontally to see all your apps, and close the apps with a simple flick towards the top of the screen.
Wi-Fi or Bluetooth settings grayed out or dim
http://support.apple.com/kb/TS1559
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If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
Cheers, Tom -
I am currently having a problem with my iPad 2. It won't connect to my home wifi as well as my iPhone 4s. I have them both sitting right next to me and my phone has perfect wifi connection while my ipad can't even find the wifi. I've been having this problem for a while now. I've resetted it numerous times, had it looked at at the Apple store, and much more to try to fix this problem. I don't know what to do. Thanks for your time.
Hi there Flesch,
You may find the troubleshooting steps in the article below helpful.
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
-Griff W. -
Why won't my iPad connect at the hotel?
I am staying at a Comfort Inn in Gettysburg. Why does my laptop and phone connect, but not my iPad? This is VERY frustrating and an issue that not exist!
It happens because the router has allocated an inappropriate address to the device. Resetting the router makes it reallocate addresses to the connected devices.
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Why won't my Ipod 5th generation connect to the itunes store w/ wifi?
i want to use the wifi at my school and the wifi works but my ipod tells me Cannot connect to itunes Store... WHy!?
Can't connect to the iTunes Store
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors | iPad Insight
Safari does work, right?
It could be due to the school blocking iTunes. -
iTunes still does not work properly. It will let me play the music, but it still won’t let me connect to the iTunes store. I did all of the updates, including the "repair missing files" and did a flush and everything comes back as just fine.
I’ve thought about totally uninstalling and reinstalling, but I don’t want to lose all the settings and configurations. Hopefully we can figure out what went wrong.
Last week, I was trying to download an app a couple of days ago and it seemed to get stuck. We had to do a “hard shutdown”to get the computer to shutoff and get out of the iTunes program. I don't know if that had anything to do with my problems. Hopefully any suggestions will help me get back into the iTunes Store. I miss my iTunes!!Try iTunes 9.2.1 which will run on OS X 10.4.11. iTunes 9.2.1, http://support.apple.com/kb/DL1056
You also need at least Safari 4.0.3 to connect to the iTunes Store. You can download Safari 4.1.3 for OS X 10.4.11 (Tiger) here: http://support.apple.com/kb/DL1069 -
My iPad won't connect to the iTunes store. How do I correct this?
My iPad 1 won't connect to the iTunes store? Why?
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
Try this first - Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
Cheers, Tom
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