Why won't my iPhone 5 connect the my wifi?

I can't get my iPhone 5 to connect to my wifi and other wifi's. My iPads connect fine and my old iPhone 3 connected fine. 

Hello Tshuster,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iOS: Troubleshooting Wi-Fi networks and connections
http://support.apple.com/kb/ts1398
Best of luck,
Mario

Similar Messages

  • Why won't my iPhone connect to my wifi?

    I have an iPhone 5S and it wouldn't find/connect to my wifi. I tried going and looking at connections available and my network wasn't listed, I also tried connecting manually and it would say "Unable to join network". Please help? P.S My cousin has an iPhone 4S and it also happened to her, she checked with a nearby repair place and they said that we should restart out iPhone completely (meaning that our data etc. would be gone unless backed up) so my cousin took the risk and restarted her phone and it still was the same, "unable to join network" and no networks available. But for her it happened last week, mine today. When we went to the shopping centre our phone listed the free wifi networks. HELP PLEASE.

    Have you tried rebooting your router by unplugging it for 30 seconds to one minute?

  • Why won't my iPhone connect to the Internet? It will goes days with no connection, then suddenly have a connection for a while. I am on the Sprint network.

    Why won't my iPhone connect to the Internet? It will goes days with no connection, then suddenly have a connection for a while. I am on the Sprint network.

    Have you contacted Sprint?  See if they can resolve your issue, if you can't get 3G.

  • Why won't my iphone download the apple updates from the apple store?

    Why won't my iphone download updates from apple store?

    Hi cindyhildy, follow these instructions below it has fixed my issue and should work for you.
    Open app store, get the message "unable to connect to iTunes store", go to settings, change year to the last year it will let you (think I went to 2038), double tap home button and close app store,  go to home screen and then open app store and touch updates panel, should get a message "cannot get secure connection to server or something like that" go back to settings and reset the year to current.

  • Why won't my iphone connect to itunes?

    Any time me or any normal human being tries to connect the iphone to itunes the device doesn't show up on itunes. It is connected to the computer and both softwares are up to date. WHY is it not working? I don't understand why itunes has to be so difficult to use and isn't in the slightest user friendly. PLEASE HELP.

    http://support.apple.com/kb/ts1538

  • Why won't my iPhone connect to my home wi-fi router?

    I have an iPhone 4S, and the wi-fi all of a sudden stopped working. I have a Verizon FiOS router that I use at home to access the internet on my iPhone. I am able to enter the password and it says it's connected, but nothing that uses the internet is able to load, and it says it can't load the page because it isn't connected. And now, as I'm typing this, the wi-fi won't even load. When I click on the one I want, it just has that loading circle and never loads. I've done everything to troubleshoot. I've restarted my phone multiple times, turned the wi-fi on and off, and even tried resetting my network settings, but nothing works. I really need this to be fixed because I can't go on the internet without using my data, and I don't want to use it up, so I really need my wi-fi to start working again.

    Marv567, I would like to help resolve this issue if you are still having problems. First, we need to determine whether the phone or the FiOS router is causing the issue. Are you able to connect to other wifi networks on your phone? Are you able to connect other wifi devices (computers, etc) to your wifi connection? Resetting the network settings is a great troubleshooting step since it requires you to setup the wifi network again. As JimFitzgerald suggested, make sure to reboot your router as well. Soft reset your phone by pressing the sleep/wake button and home buttons for 10 seconds until the Apple symbol boots up.
    If you are still having issues with setting up wifi and the phone is not able to connect to any other wifi spots, you may need to restore/hard reset your iPhone. You will need to make sure your device is backed up as this will erase all data. Attempt to setup as a new device and then try the wifi connection again.
      MarquiaF_VZW
    Follow us on Twitter @VZWSupport

  • Why won't my Iphone connect to my Macbook Pro?!

    The thing is, I have transfered music for many time over the past year. My Iphone connected to my Macbook and everything, it loaded up iPhoto, iTunes etc. But now when I tried to connect my Iphone to transfer some new music it wouldn't even connect?!?! First I thought that it was the cable, but it wasn't because I can load my phone normally otherwise. Then I checked my USB-ports, but they worked just fine! After that I started to search everywhere for the same problem but all I could find was ''My iphone won't connect to iTunes'' and that was not the problem I had... I restarted both my devices and updated my iTunes on the computer, still nothing works... And now I'm sitting here looking for an solution I probably won't find... So please help me with this problem, I am getting really close to just throw the computer in the wall or something!

    It is not uncommon.. !!
    Go back in and setup wireless again.. let me strongly recommend you use a real utility.. not that toy in ML. See below.
    Change the wireless name/s to SMB standard .. short, no spaces. pure alphanumeric. I recommend fixing the 5ghz to a different name at least whilst you have issues.
    Now lock the wireless channels for 2.4ghz.. try 1, 6, 11 in turn. Keep whichever gives the best speed and range in your environment.
    On the screen shots above I still haven't finished the setup.. wireless security should be set to WPA2 Personal.. and use a pure alphanumeric key.. mix of upper and lower case and numerals.. 8-12 characters is plenty for most.. if you are paranoid add a few more.
    How to load 5.6 into ML.
    1. Download 5.6 for Lion.
    http://support.apple.com/kb/DL1482
    Click to open the dmg but do not attempt to install the pkg.. it won't work anyway.
    2. Download and install unpkg.
    http://www.timdoug.com/unpkg/
    Run unpkg on the desktop.. it is very simple.. drag the AirPortUtility56.pkg file over to unpkg.. and it will create a new directory of the same name on the desktop.. drill down.. applications utilities .. there lo and behold is Airport utility 5.6 .. drag it to your main utilities directory or just run it from current location.
    You cannot uninstall 6.1 so don't try.. and you cannot or should not run them both at the same time.. so just ignore the toyland version.. the plastic hammer.. and start using 5.6.. a real tool.
    For screen shots see this post.
    https://discussions.apple.com/thread/4668746?tstart=0

  • Why won't my iPhone connect to my home wifi?

    My iPhone always used to automatically connect to my wifi now it won't even find it and when I type it in manually it won't recognise it what can I do to sort this out.  Also I can't do my update without the wifi so how do I sort it?

    Hello Trixie29,
    After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning network issues:
    iOS: Troubleshooting Wi-Fi networks and connections
    http://support.apple.com/kb/TS1398
    Occasionally while using your iOS device, you may notice unexpected Wi-Fi behavior:
    Difficulty locating or connecting to a network
    Unexpected Wi-Fi signal strength or disconnects
    Inability to access the Internet
    Not automatically connecting to Wi-Fi when expected
    Follow these steps to troubleshoot the above issues:
    Be sure you're in range of your Wi-Fi router (access point).
    Tap Settings > Wi-Fi and turn Wi-Fi off and on. If your Wi-Fi setting is dimmed, follow these steps.
    Confirm that your Wi-Fi router and cable or DSL modem are connected to power, turned on, and connected to the Internet. If not, refer to your network administrator or Internet service provider (ISP) for assistance.
    Restart your iOS device.
    Tap Settings > Wi-Fi and locate the Wi-Fi network to which you're connected.
    Tap and Forget this Network.
    Try to connect to your desired Wi-Fi network.
    Note: You may need to enter your Wi-Fi password again if your network requires one.
    Turn your Wi-Fi router off and on2. If your ISP also provides cable or phone service, check with them before attempting this step to avoid interruption of service.
    Update your device to the latest version of software.
    Update your Wi-Fi router to the latest firmware2. For AirPort Base Stations, install updates using the AirPort Utility.
    Thank you for contributing to Apple Support Communities.
    Cheers,
    BobbyD

  • Why won't my Computer connect to my WiFi

    I recently came home from my first year of college. At school I uesd my Macbook everyday and connected to the school WiFi just fine. I came home and my computer seems to hate the WiFi here. That's not the bulk of it, though. The macbook is pretty quick to solve the problem and it gets connected. My iMac, which I leave at home year round, has barely connected to the WiFi since i've been home. Every time I get on it's a struggle to get it to connect. I have sat there for 45 minutes before I've given up. The only way I have found to make it connect is to jiggle around with the wifi. I turn it off and back on (on my computer), I disconnect and reconnect. I try connecting to the extention (which is further away but has just as strong of a signal reading). Like i said, it works fairly quickly on my macbook but on my imac it takes eons. The only thing that fixes that is resetting the router. Since the whole house is usually using it for Netflix and stuff I try to avoid that.
    My theory is that the Extendor has somehow confused my computers. I didnt set it up so I dont really know how it works. But unles both of my macs contracted some sort of virus then I'm out of ideas. If i could i would run an ethernet cord up to my room and bypass the darn wifi for now, but that's not an option.
    I was just hoping that someone out there would know what's going on. maybe have a solution. Im an idiot when it comes to internet. I know noting about ip addresses and the like. I dont even know what the ip address for my router is.
    My iMac is running 10.8 my macbook is running 10.9. latest updates on the macbook (imac wont connect long enough to update). thanks.

    Apple's Wireless Diagnostics may supply some additional helpful information.
    To use it, hold an option key while you click your Mac's Wi-Fi icon, and choose Open Wireless Diagnostics...
    The following authentication dialog will appear:
    Authenticate with your Admin password, then click the Continue button in the following:
    The network analysis and diagnostic tests will take several minutes to complete:
    When it completes, if your wireless network is functioning properly the following will result:
    If something is amiss, supposedly the results will be different and you will be presented with helpful information.
    Assuming your connection is "working as expected" select Continue to summary and click Continue:
    Ignore the pre-populated text field, which is provided as a place for you to type in additional information should Apple ask for it in the course of obtaining technical assistance from them. Apple has no way of knowing where your router is located in your home, and certainly doesn't know if you even have an upstairs bedroom closet.
    Click Continue.
    The next step will also take a few minutes:
    When it finishes, you will be presented with a summary that may or may not be useful to you. Let me know if it is.
    The WirelessDiagnostics-xxx.tar.gz file deposited on your Desktop can be dragged to the Trash, or you may wish to expand it and examine its contents. It's up to you.

  • Why won't my iPhone connect to iTunes? It shows up in "My Computer" though., Why won't my iPhone connect to iTunes? It shows up in "My Computer" though.

    I'm trying to update my music on my iPhone but when I connect my phone to my computer and open iTunes, a message pops up and says that the phone cannot be connected. It also says that its an "unknown issue". Has this happened to anyone before? Is it my computer? What should I do?
    I think I'll probably go to the Apple store this weekend.
    Any and all help is appreciated.

    Hi Si,
    Welcome to Apple Support Communities.
    See this article for some troubleshooting tips that can help if your iPhone isn't recognized in iTunes:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    Best,
    Jeremy

  • Why won't my iPhone connect to my iMac via Bluetooth?

    I tried connecting my iPhone 6 Plus to my iMac via Bluetooth. Both have latest software.
    When I try to pair with the phone using my Mac it does connect after I accept it on the phone but only after 5 seconds it disconnects.
    When I retry connection from either of the devices some error messages are displayed -
    The iPhone says - "XYZ's iMac is not supported".
    The Mac says - "Make sure network access is enabled".
    I wished to use handoff but am unable to. Please help me with this.

    There is no iOS/OS X supported Bluteooth pairing profile between the iPhone and Mac other than Hotspot tethering. You cannot BT pair these devices with that one exception.
    See here for supported BT profiles: iOS: Supported Bluetooth profiles - Apple Support

  • Why won't my iPhone connect to my new macbook

    Ive had my iphone since june and orginally synced it to another mac i have and i just got a new mac and now it wont sync any songs anymore.

    What happens when you try?
    Error message?
    What does it say?
    Please explain what you have tried and what happens when you do this?
    The iphone will sync with one and only one computer at a time.  When you sync to another, it will erase the current content and replace with content from the new computer.
    Copy everything from the backup copy of your old computer to the new one.

  • Why won't my iphone connect to my itunes when it is plugged in

    I have tried multiple times to plug my iPhone 4s into my computer and the device is not showing on my itunes, I have updated all new software on my computer and phone and I am still not having any luck.

    you need to unstall the iTunes program, then uninstall Quick Time,  and then reinstall them.

  • Why won't my iPhone make the chime when I plug it in to the wall???

    My iPhone will not chime when I plug it in the wall and it doesn't show the symbol in the right hand corner but it charges. Can somebody please help me figure this problem out? Thanks!!!

    Reboot your phone, see if that fixes the problem. Try and power your phone off and then plug it into the charger.

  • Why won't my iphone change the orientation?!

    It's stucked in the vertical mode. A bit boring watching videos like that....

    I found it, but it wasn't locked.... tried to lock and unlock but nothing happens

  • Why won't Apple give out the unlock code for an iPhone 3Gs when the contract was honored and I am still an AT

    Why won't Apple give out the unlock code for an iPhone 3Gs when the 2  year contract was honored and I continued to be an AT&T customer with an iPhone 4. I wanted my old 3gs unlocked so my daughter could use it overseas when she is deployed. AT&T service over there *****, the international plan was not worth it. The individual SIM cards per country are much more reliable and cheaper. Teslestial in Iraq and Afghanistan, Telecom in Croatia,Vodafphone in Germany and Italy.  Why Apple will not unlock these phones for our military to utilize is incomprehensible to me.  These young men and women are fighting for these Apple people to go to work every day, safe, to live lives they have become accustom to yet releasing a phone to use on another network they can't do at least for the military.... WHY APPLE??  WHY?   A good excuse not some of the many lame excuses I have received on the phone many times. AT&T states it is Apple that will not allow them to unlock the phones...  Please tell me why?  All I want Is my daughter to have a phone I trust, to be able to call me when she is given the free time to do so and I trust the apple phone.
    Apple, please reconsider your stance on this issue.  I am having a hard time understanding why you will not unlock the iPhone. 
    A simple code could allow me to talk to my daughter while fighting for our country the Great USA.  Apple should be on the front line and enabling those fighting for our life, liberty and pursuit of happiness to use unlocked phones on reliable local GSM networks.
    I honestly hope that someone who has some sort of authority to begin allowing the release of unlock codes, and not forcing people to unlock their phones with some program produced by some hack just to be able to use your wonderful phone.  That is is in a nutshell, People love the iPhone so much that they want the ability to use it on the most reliable GSM carrier available to them.  That should be a major compliment. Even men and women on the front line want your phone. I agree, my service is not the best where I live either, love the GSM technology so stay with it, but if I had the ability to change to the other GSM network that has much better coverage in this area of the country I would change. To change now I would not have my iPhone and that I will not part with. 
    Apple, please reconsider opening up the lock code and allow your gem of a phone to be used by many more people in many more areas and most importantly overseas fighting for our country.  I know if this is really thought about Apple would understand and come to the conclusion to release the unlock codes, and stop the people from hacking in to use the iPhone on other networks.
    I would love for my daughter to be able to use my iPhone 3gs while fighting for our Free country.
    A response would be appreciated.
    Thank you.
    An Apple customer for 10 years, phones and computers.
    P

    Defiled:
    I did sign a two year contract and completed that contract. The 3gs is no longer in service. My daughter is going overseas to protect you and your family. I was attempting to find a way for her to have a reliable phone that could offer her some connection with home as she travels through the middle east.  She travels in missions all over.
    At&T unlocks other phones of theirs why not the iPhone?  AT&T says that Apple will not give them the code, it is not the carrier.  If I would have known this situation would have come up I would have bought and unlocked 3gs phone"Deggie" .  My main complaint is that Apple has not good excuse as to why they will not allow their phones to be unlocked from services well, AT&T .  I bought the phone full price, completed the contract terms, even went for and iPhone 4 with another2 year contract, along with owning an apple computer... I love the product.  My main issue is give me a good answer as to why you won't allow a phone to be unlocked. It doesn't hurt Apple, People still have to buy the phones from them, and use their App store and iTunes.
    Sorry, just upset about my daughter heading over there, boots on the ground, and just pray she will be safe. Would have liked to facetime her while she is in the airports and in specific areas allowed for that.
    Please don't come down on me for asking this question. I understand all the contracts etc.... but to single out the iPhone specifically to not unlock after contract is over does not seem fair.
    Thank you for your responses.

Maybe you are looking for

  • Error with Edge Animate animations

    Muse 7 Get an Error when opening a page with an Edge Animate animation. This didn't happen with the earlier version of Muse. Error is "MuseJSAsset: Error calling selector function: TypeError: 'undefined' is not a function (evaluating 'Muse.Utils.init

  • Premiere CS4 Export Probleme

    CS4 fertig bearbeiter Film von 2.15 Std. mit AVCHD 1920 x 1080 + JPG + WAV + MP3 + Vasco da Gama in HD ( Ohne Matroxaktivierung – nur benutzte Effekte davon) endet nach Export ob in 264 oder 264 Blu-Ray mit 1920-1080 oder 1440 kurz VOR DEM ENDE nach

  • BP Number Range - solman

    Hi All, I want to define the number range for the Business Partner, Where can i do this in solman ? Right now system is creating the BPs with a gap of 10 numbers like, 61,71,81 like that. Where we have defined this interval of 10 between two BPs ? B/

  • Base Documnet details in A/R PLD

    Dear All, I copy a Sales Order to a Delivery Challan, i Copy This Delivery Challan to a A/ R Invoice. I Need the Document number and their posting dates of both sales order and delivery documnet base number onto the A/R Invoice PLD. I AM able to achi

  • Does the1 year warranty cover usb cable damages?

    I bought an iphone 5 since december and my usb stopped working without o reason, if i go to apple store they can give another one for free or something like that?