Why won't my iPhone 5 connect to iTunes and Windows?

I've been trying to connect my iPhone 5 to iTunes for the passed few weeks now. The Apple Mobile Device Driver won't install properly whenever I connect to my computer and my iPhone is neither recognized in Windows nor iTunes. I've gone through virtually every support article that I've been able to find and nothing has seemed to work for me. Every time I connect I get a notification that says "USB not recognized" and right after "Device driver unsuccessfully installed". I've reinstalled iTunes countless times and still nothing. I can't seem to put my finger on the problem. Any help would be much appreciated. Thank you.

hmm... try to uninstall current version and install fresh one from Apple website  http://www.apple.com/itunes/download/

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