Why won't my iPhone back up to my computer?

My iPhone has been acting strange lately...  One night while I was using 3G connection for the Internet, it just stopped loading, and when I tried refreshing the page, nothing would work until I entered somewhere with Wi Fi.  It's been that way since then, along with the fact that every time I plug in my iPhone to the computer to charge, the internal storage is nearly full (which may have something to do with the audio; I will need to remove some music).  However, every time I connect to the computer to sync, it only stays in Step 2, trying to back up to my computer.  Also, all my album artowkr has been wiped off of my iTunes library, which may have something to do with it not syncing all the way.  A message has popped up after trying to back up saying "Does not recognize this device."  Anybody have any idea what's going on?  Thanks!

The device has become corrupted, it needs to be restored.

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